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Lunn's Jewellers Avaliações 405

O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Yet again it was my pleasure to drop into the Montblanc 'showroom' in Queens Arcade, if that famous beer company did writting instruments, this is how they would market the product. The attentive, f... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I just wanted to complement John.H.Lunn in Belfast for the service we recice my Husband and I last Saturday. My wife had purchased a Rolex Watch 25 years ago in the very same shop and needed... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We left in my wife's engagement ring for a repair 36 yrs after buying it at Lunn's. We were treated as if we were buying it for the first time. They understood how special it was to my wife and wh... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Joalheiro
  2. Negociante de Diamantes
  3. Designer de jóias
  4. Gravador de jóias
  5. Conserto de relógios
  6. Relojoaria

Escrito pela empresa

A renowned Northern Irish jeweller catering to clientele across the UK and the Republic of Ireland. With over six decades of rich heritage, we have consistently excelled in offering exquisite diamonds, luxury watches, and unparalleled customer service. Our independent family-owned business, now lead by its third generation, operates from our esteemed locations, nestled in the heart of Belfast and on Shipquay Street in Derry/Londonderry.

Our Shipping Promise

Free Delivery to the UK and ROI

When shopping with us, receive free delivery to the UK and ROI

Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

405 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Eternity ring 💍

We purchased an eternity rings from Lunn's.
From our first visit we found our experience was very good,staff were very friendly, knowledgeable and the ambience was just perfect.

18 de julho de 2025
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Resposta da Lunn's Jewellers

Hi Cecelia,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience in store, and look forward to seeing you again soon. We hope you enjoy your new pieces of jewellery!
Best wishes, Lunn's

Avaliado com 5 de um total de 5 estrelas

Extremely welcoming and treated with…

Extremely welcoming and treated with kindness throughout, Claire was not pushy in the sale but explaining everything in a very professional way.

13 de setembro de 2025
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Resposta da Lunn's Jewellers

Hi Gerald,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience with Claire, and will be sure to pass this message on to her. We look forward to seeing you again soon.
Best wishes, Lunn's

Avaliado com 5 de um total de 5 estrelas

Great place to shop for top brands of…

Great place to shop for top brands of watches they do know how to look after their customers great shopping experience when looking for high end watches

15 de setembro de 2025
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Resposta da Lunn's Jewellers

Hi John,
Thank you for your kind 5 star review. We are delighted to hear you had such a great experience with us, and look forward to welcoming you back soon.
Best wishes, Lunn's

Avaliado com 5 de um total de 5 estrelas

Great service

Great service and delivery was early

1 de outubro de 2025
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Resposta da Lunn's Jewellers

Hi Timothy,
Thank you for your kind 5 star review. We are very pleased to hear you had such a positive experience, and look forward to dealing with you again in the future!
Best wishes, Lunn's

Avaliado com 5 de um total de 5 estrelas

Exceptional

I love the selection of watches available as I am a keen collector of watches and am never disappointed. I recently purchased a Tudor watch and am delighted with it. I will definitely buy more from Lunn’s. The customer service and care is exceptional.

30 de setembro de 2025
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Resposta da Lunn's Jewellers

Hi Chris,
Thank you for your kind 5 star review. We are delighted to hear you are always satisfied with our product offering. We hope you enjoy your new TUDOR timepiece, and look forward to seeing you again soon.
Best wishes, Lunn's

Avaliado com 5 de um total de 5 estrelas

A truly personalised, customer-first luxury experience.

The people at Lunn's are your greatest asset as I truly feel like a valued customer and enjoy every interaction. The Victoria Square team is amazing, and in particular Dawn's ability to build relationships and keep me engaged even when I am not physically in the store is second to none. The magazines/brochures with the hand written personalised notes, the keeping in touch messages, event invites, and the warm and unhurried in-store experience all add up to real luxury relationship. Love dealing with Lunn's.

29 de setembro de 2025
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Resposta da Lunn's Jewellers

Hi Micheál,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience in our Victoria Square store, particularly with Dawn. We will be sure to pass this message on to her. We look forward to seeing you again in the near future!
Best wishes, Lunn's

Avaliado com 5 de um total de 5 estrelas

Great experience.

Great customer care.polite and effective in doing there jobs.felt relaxed and cared for as soon as we walked through the door.
Explained all about the watches that I needed to know ,how it worked ,the reducing of the size of the strap,that they covered the sorting of the guarantee which was huge for me.loved the time I spent there.big thanks to the gent who served me on the 3 occasions me and my wife spent there.

23 de julho de 2025
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Resposta da Lunn's Jewellers

Hi Demond,
Thank you for your kind 5 star review. We are delighted to hear you had such a great experience with us, and we look forward to seeing you again soon!
Best wishes, Lunn's

Avaliado com 5 de um total de 5 estrelas

Excellent friendly service in Omega

Excellent friendly service in Omega. Conor and Aiden were very helpful.

1 de outubro de 2025
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Resposta da Lunn's Jewellers

Hi Philip,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience in our OMEGA showroom - and will be sure to pass this message on to Conor and Aidan. We look forward to seeing you again in the future.
Best wishes, Lunn's

Avaliado com 5 de um total de 5 estrelas

Fantastic experience

Fantastic experience, very knowledgeable team, and great customer service.

20 de setembro de 2025
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Resposta da Lunn's Jewellers

Hi Paddy,
Thank you for your kind 5 star review. We are delighted to hear you had such a great experience with us, and we look forward to dealing with you in the future.
Best wishes, Lunn's

Avaliado com 5 de um total de 5 estrelas

I do not normally write reviews but…

I do not normally write reviews but felt compelled to after visiting Lunn's last Saturday. Luke was excellent from start to finish, a combination of consumate professionalism and a deep knowledge of Rolex. He was incredibly patient in answering my Qs and then during a Facetime call to my wife to inform our decision. This enabled a 31mm Datejust purchase all on the same day. HUGE thank you not just on the day, but also your follow up to the purchase. The watch is fabulous and did exactly what I hoped for

4 de outubro de 2025
Avaliação não solicitada
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Resposta da Lunn's Jewellers

Hi Ian,
Thank you for taking the time to leave your review. We are delighted you felt you had a 5 star experience, and will pass your message on to the team - especially Luke. We hope you enjoy your new timepiece, and look forward to welcoming you back in store in the future!
Best wishes, Lunn's

Avaliado com 5 de um total de 5 estrelas

Lunns great local jewellers

Went to buy a Tudor watch and from the online team to Brett in the shop it couldn't have been smoother,great customer service and you are made to feel like nothing is too much trouble.

27 de setembro de 2025
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Resposta da Lunn's Jewellers

Hi Paul,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience in store, and will be sure to pass this message on to Brett. We look forward to seeing you again soon.
Best wishes, Lunn's

Avaliado com 5 de um total de 5 estrelas

Excellent Service

I telephoned Omega shop in the Arcade and talked to Travis, he made the experience of buying an Omega Speedmaster very easy. He is very knowledgeable about the intricacies of the watch and made the purchase very enjoyable.

3 de outubro de 2025
Avaliação não solicitada
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Resposta da Lunn's Jewellers

Hi W. & J. Chambers,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience instore, and we will be sure to pass your message on to Travis.
Best wishes, Lunn's

Avaliado com 5 de um total de 5 estrelas

Lovely experience

Lovely experience, really professional and friendly. I felt like this was a standard purchase but they made it feel really special. I was going in to collect something I purchased online but they didn’t just hand it over, they sat down and took the time to show the product and make sure I was comfortable with it. Would definitely go back and have been actively looking for my next purchase from Lunns.

30 de julho de 2025
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Resposta da Lunn's Jewellers

Hi Stiofan,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience with us, and will be sure to pass your appreciation onto the team. We look forward to dealing with you again soon.
Best wishes, Lunn's

Avaliado com 5 de um total de 5 estrelas

Pre Owned Watch

Very quick, responsive, courteous and patient service.
Everything delivered safely and on time.

23 de setembro de 2025
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Resposta da Lunn's Jewellers

Hello,
Thank you for your kind 5 star review. We are delighted to hear you had a positive experience with us online, and hope you enjoy your new timepiece. We look forward to dealing with you again in the future!
Best wishes, Lunn's

Avaliado com 5 de um total de 5 estrelas

Highly recommend

Went to Lunns yesterday with my husband to purchase a special ring. What a lovely warm & memorable experience. High quality jewellers are often stuffy & intimidating but not this one. From the lovely doorman to delightful & patient Amber we were treated so beautifully. Came away with a georgous ring & happy memories of the time choosing it. Did I mention the chocs & a glass of champagne?

26 de setembro de 2025
Avaliação não solicitada
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Resposta da Lunn's Jewellers

Hi Joan,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience in store with Amber. We will be sure to pass this message on to her. We look forward to welcoming you back soon - and hope you enjoy your beautiful new ring!
Best wishes, Lunn's

Avaliado com 5 de um total de 5 estrelas

Very happy with the service

Very happy with the service

12 de setembro de 2025
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Resposta da Lunn's Jewellers

Hi Colin,
Thank you for your kind 5 star review. We are delighted to hear you had such a nice experience with us and look forward to welcoming you back in the future!
Best wishes, Lunn's

Avaliado com 5 de um total de 5 estrelas

Great to deal with fast delivery no…

Great to deal with fast delivery no issues at all

2 de setembro de 2025
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Resposta da Lunn's Jewellers

Hi Shane,
Thank you for your kind 5 star review. We are delighted you had such a positive experience with us online, and look forward to dealing with you again in the future!
Best wishes, Lunn's

Avaliado com 5 de um total de 5 estrelas

fantastic service from start to finish…

fantastic service from start to finish made great by Darren , Peter, and Debra who made my experience special reciving my Rolex oyster perpetual watch thank you very much and look forward to my next purchase with Lunns.
Regards Shane.

20 de setembro de 2025
Avaliação não solicitada
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Resposta da Lunn's Jewellers

Hi Shane,
Thank you for your kind 5 star review. We are delighted to hear you had such a great experience with the team in Rolex, and will be sure to pass this note on to them. We look forward to seeing you again soon!
Best wishes, Lunn's

Avaliado com 5 de um total de 5 estrelas

Staff very pleasant

Staff very pleasant

6 de setembro de 2025
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Resposta da Lunn's Jewellers

Hi Michelle,
Thank you for your kind 5 star review. We are delighted to hear you found our staff so pleasant, and look forward to seeing you again soon!
Best wishes, Lunn's

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