Looks like a beautiful dog bed, seems really safe, washable and comfy, ticked all the boxes. splashed out & ordered for a long journey but sadly due to delivery issues, it didn't arrive in time so had... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
We needed another travel pods for our springer spaniel. Having previously got a pod from Luther Bennett for our German shepherd, we knew where to go for a quality product. These pods are amazingly sec... Ver mais
A empresa respondeu
We have bought our second bed - Milo Blue is loving his and wrapped up in it, with a fleece blanket, the panting and restlessness he normally has on a journey is gone so we thought we would treat his... Ver mais
We’ve been using the Luther Bennett car pods for a long time and they have been an absolute game-changer for travelling with our Whippet. We love them so much that we have both sizes and multiple ski... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Welcome to Luther Bennett, best recognised for our original design of luxury dog car seats—the Luther Bennett Dog Pod. This product is at the heart of our exclusive collection, offering your pet unparalleled comfort and style during travel. We specialise in developing a small ecosystem of dog products, ensuring each one is a class leader in design, quality, and functionality. From our Dog Pod to our award-winning Dog Coat, every item is a reflection of our commitment to excellence. With an Excellent rating on Trustpilot, we pride ourselves on going above and beyond for each customer, delivering not just products but an elevated and luxurious experience. Discover Luther Bennett and join a community that values the very best for their pets.
Informações de contato
146 CURTAIN ROAD, EC2A 3AR, LONDON, Reino Unido
- +44 800 884 0813
- info@lutherbennett.com
- lutherbennett.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 71% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Exceptionally good quality dog coat
Exceptionally good quality dog coat, worth the money, very happy with purchase
Great product and prompt deliver
Really pleased with our purchase
Really pleased with our purchase, it is a premium product but well worth the money and will last our 10 week old pup through to adulthood. Very easy to fit in the car and he is nice and secure!
Looks beautiful
Looks beautiful, very easy to fix into car and feels much safer than other car seats.
This company has the worst customer…
This company has the worst customer service I have ever experienced. A zipper issue on a £165 product was met with a £12.50 compensation offer to ignore it. They refused to send a replacement cover unless I returned the old one leaving me with no car seat! Leaving me at maximum inconvenience because of their poor quality zip design. Despite photos and videos being sent they were completely unhelpful and failed to offer any compromise or solution. I then proposed paying for a cover at the reduced price of £65, as advertised when purchasing the seat, to be refunded when the faulty cover was returned. They emailed an invoice for £95! My advice is avoid this shoddy company at all costs and purchase your pooches seat elsewhere! Overpriced, poor customer services and no one contacts you via telephone despite multiple requests!
Further to their reply, each declined because I do not trust this company. They are charlatans and my advice is not to purchase any of their over price and poorly made products. They have not compromised on anything and all options leave me without a car seat despite this being their fault and not mine for producing products with sharp, poor quality zipping mechanisms. These products can cause harm to your pet!

Resposta da Luther Bennett
I was let down by another supplier
I was let down by another supplier, found Luther Bennett online looked like a fantastic product, needed a bed for my doggo so promptly ordered Monday night at 10:00pm. I received the bed by Wednesday at 1:00pm. Fantastic service, and the bed looks brilliant great quality, it will get thoroughly tested this weekend, really pleased.you get what you pay for, is the lesson learned.
Bit disappointed as paid for two and…
Updated! Arrived after several ignored emails. Only responded following my negative post! Bit disappointed as paid for two and only on delivered. No response from customer service and spoke briefly with Anton after trying to get through several times! Still non the wiser and £190 out of pocket

Resposta da Luther Bennett
Great product and excellent…
Great product and excellent communication throughout.
Amazing quality, happy doggie
Amazing quality, super cosy, and our cocker spaniel Peggy has enjoyed it from day one. It has also helped to gradually soothe her car anxiety.
Great website
Great website, very informative about their products.
The limited edition dog pod looks good quality, and very comfortable, would be good to offer a choice of seat cushion colour.
Only gave 4 stars as the D ring to attach the dogs harness has already come away so we’ve had to use the car seat belt instead.
Initially we thought it had helped relieve my pups travel anxiety but unfortunately it was short lived and he has reverted to panting and being restless.
I can’t say enough about this bed it’s…
I can’t say enough about this bed it’s absolutely gorgeous. Easy to put together great product and superior materials
Simply the Best
Oh wow, the quality and cosy- ness of our new dog pod is beyond superb!
Lottie, our Labrador, jumped straight in and went to sleep before we’d even put it in the car.
It gets its car trial tomorrow!
Bought 2 x pods in green for poochons
Bought 2 x pods in olive green for our 2 poochons. Wow what fantastic quality, great communication when I needed to ask a wu, fast delivery and more importantly robust, great car seats which clip easily into the isofix in the rear. I have 2 pods side by side for our dogs (one is 8kg and one is 12kg) and they fit perfectly in our Volvo. So much better than the dogs been loose in the tear boot with dog guard.
One dog likes the sides all up and one dog (nervous traveler) likes the great idea of the front being clipped down so she has more space
We took a long time to look at all car seats and we couldn’t be happier with these!
Faulty dog seat purchased and customer service
We purchased a car seat for our dog after a lot of shopping around. This was more expensive but we thought it would be better quality. How wrong were we…
It arrived the fabric was damaged and there was a visable mark in a noticeable location under the logo.
I contact them explaining what the problem was along with photographs. I was given two options:
1) I could get 10% the item, which cost £190
2) Return it for a replacement at our own expensive for postage.
I thought this was really poor. At the time I didn’t realise that we shouldn’t have to pay to return faulty goods.
I responded to a message asking for feedback on their service. I then received a call from the owner Anton who wanted to put it right. I was given some options and agreed to let them know. This was promising. I responded and have heard nothing since.
I wouldn’t recommend especially with the customer service. Since friends have got similar items from different companies at a fraction of the cost and the quality appears much better. I won’t buy from them again.

Resposta da Luther Bennett
Delighted with the travel bed
Delighted with the travel bed for my mini dachshund. He’s travelled brilliantly in it from the first day. He didn’t want to get out of it when I first showed him it in the house.
Delivery was super quick and the quality of it is excellent, I look forward to many more road trips with my little dog in this.
I ordered the XL dog pod after a very…
I ordered the XL dog pod after a very poor experience with another company.
The service was exactly as described, the delivery was speedy and the product quality is excellent.
My very anxious dog absolutely loves the bed and settles in such a relaxed way. She had to stay with friends this weekend and took her new bed with her. She is normally quite stressed and paces a lot when out of her own environment but they said she slept like a baby.
The big test will be when we take her to Europe in a few weeks. We haven't so far managed to help her enough with her anxiety during a long journey and she has previously sat up panting in her car dog cage in the boot the whole way despite anxiety medication. Hopefully this time, being closer to us and in her own secure bed, she will have a different experience.
very good quality
Website asking for tips
At checkout they have a section where you can leave a tip. I haven't interacted with anyone - why would i leave a tip? Makes me wonder if they don't pay their staff very well and are supplementing income by soliciting tips. Unfortunately, tips for online shopping seems to be becoming more of a 'thing', which means an automatic boycott from me.

Resposta da Luther Bennett
Must Buy!
Honestly the best thing I have purchased! It’s made car rides a joy, my puppy loves it she goes straight to sleep and curls up the minute she’s in it. Quality is great - easy to wipe clean. Fits nicely in my mini on the back seats. I can understand the price considering how much happier my puppy is and the quality of the item. Can’t wait to go on many more happy journeys!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







