Luxire.com Avaliações 

180
•
O TrustScore é 4 de um total de 5

4,0

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Incredible quality and service! If you are someone who gets bombarded by sketchy Instagram ads for clothing companies that seem too good to be true… This review is for you!!!! I took a risk when order... Ver mais

Avaliado com 5 de um total de 5 estrelas

Probably the best quality pants I have owned. They arrived true to the picture - no surprises what i expected is what i received. The quality of the fabric, stitching, finishing is excellent. You c... Ver mais

Avaliado com 1 de um total de 5 estrelas

I ordered a pair of custom jeans on August 23. Luxire acknowledged the order. Their site promises 2-3 week delivery. IT HAS NOW BEEN 9+ weeks with NO DELIVERY AND NO CONTACT FROM LUXIRE. Every inquir... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great material for all but the warmest days. Color is as depicted online; I like the tight stripes. Designed my first popover with extra room in the middle/arm holes, and it turned out slightly tight... Ver mais

Detalhes da empresa

  1. Loja de moda masculina

Escrito pela empresa

Luxire makes men's shirts and pants that fit. Made and shipped in 3 days, every garment is made to your provided measurements and is made to your body profile. Our responsive customer service helps you improve your fit to what you would be delighted with. We make clothing to your style. Like slim or classic, like short or long - whatever you want, we do it for you. Luxire uses natural material fabrics like from wool, cotton and linen from the best mills in Italy and England.


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

180 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 25% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,0

Todas as avaliações

(180)

17 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Bad Customer Service.

Bad Customer Service.
They don't return the money of returned products.

Stay away.

Edit: The amount for the second pants were never refunded. Check with your financial department. This is a lie.
The pants that I ordered were not represented as custom-made on your website. For custom-Made products I would have to enter body measurements somewhere, which I didn't.

16 de agosto de 2024
Avaliação não solicitada
logotipo da Luxire.com

Resposta da Luxire.com

Hi Daniel,
You ordered 2 custom made pants.
As this was your first order, we made one and shipped to be sure that the fit is right before shipping the next. Before shipping, we discussed measurements with you. You wrote "Hi, my dress pants have a circumference of 37in and inseam of 31,5in.".


You informed that they were too wide, we altered and shipped them back as per the new measurements you provided.
We were willing to work with you to remake and get the fit right.

You wanted to return these pants. As is stated on our website, custom made items cannot be returned for refund.
To circumvent the policy you agreed to, you disputed the charge with your financial institutions.

As you were unhappy with the fit, the amount paid for the second pants were promptly refunded.


Avaliado com 5 de um total de 5 estrelas

Lovely pair of trousers

Lovely pair of trousers - as it was my first order w/Luxire I ordered standard sizing, and the fit was darned near perfect. The cloth from Dugdale was the quality you'd expect from that mill and the workmanship was spot on. Turnaround time was I received my order in under two weeks.

10 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Repeat customer - very pleased

I have placed eight orders so far with Luxire for shirts and trousers. They offer the most detailed sizing and styling options I have encountered with a MTM service, their customer service is accommodating and responsive, their prices are very reasonable, and I have yet to encounter any serious quality issues with their product. I would confidently recommend them to anyone looking for an accessible, quality MTM service.

28 de novembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Truly dreadful customer experience. AVOID…

Luxire provide an affordable product but an horrendous customer service experience. They are inordinately slow and disjointed in responding to customer issues and have all but ghosted me after a terrible experience with a recent purchase. I am pretty furious with how I am being treated but nobody at luxire will respond or escalate the issue

31 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing quality and excellent service

I have been a customer of Luxire for over five years. Their quality is unsurpassed by any of the other off-the-rack or MTM services I have ever used. The selection of different fabrics is huge, and the styling options can be customed down to the last detail. Luxire has also executed totally custom projects for me in the past, all of which have turned out excellent.

In addition, they provide easy instructions for measuring, and their finished garments are always made exactly as instructed and true to the provided measurements. I can wholeheartedly recommend Luxire to everyone interested in custom garments, none can surpass their quality.

14 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The perfect option for ordering shirts you can't find off the rack

I have ordered multiple shirts on Luxire. Made-to-measure and fully customised. I appreciate that the methods to specify measurements are well described and complete. The customisation options are numerous. You can chose between a LOT of collars style, plackets, cuffs, darts, yoke, etc... And for most of the options you can even customise them by specifying different measurements and sub-options. When I receive the shirts I was truly happy to notice that all measurements have been observed precisely. Luxire is the perfect option for ordering shirts that you can't find off the rack, whether it is for the style or for the measurements.

30 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Product and Service!

With regard to the product itself, I was happy with the wear and customization option! On top of that, I needed to adjust my order, and customer service was friendly, prompt, and helpful. Would highly recommend their clothes, but do know that knowing how to determine your own measurements is crucial.

23 de setembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Horrible experience...

Horrible experience...
They have a terrible return policy. They will only credit your return you have to use the dollar value on something different. I literally have submitted atleast 8 PLUS options for replacement and they are always out of stock, even when i look online and it doesnt show sold out. This has been a nightmare. One of my replacements ,the wrong size was sent and I HAD to pay for the exchange!! I am still trying to use the remainder of my funds.. this is STILL on going.....grrrrr

29 de julho de 2024
Avaliação não solicitada
logotipo da Luxire.com

Resposta da Luxire.com

Hi Victoria,
Are you sure you are reviewing the correct business?
We are unable to recognize you or your order.
Trustpilot contacted you to verify yourself but you failed to respond. Do let us know.

Avaliado com 5 de um total de 5 estrelas

Just like we wanted!

Just like we wanted!
We had some odd requests about our pants and the team at Luxire was great about communicating with us. The pants turned out JUST the way we wanted them. Great fabric. Excellent quality workmanship. We ordered 7 more pairs!

24 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I had been looking for high waisted…

I had been looking for high waisted pleated pants. Surprisingly there were not that many options. Luckily I found Luxire. I have been over joyed with their products. The quality is perfection. What has really sold me on Luxire is their customer service. They really have gone beyond to make sure I was thrilled with their clothing.

18 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great trousers for unbelievable value.

Customer service is excellent. Very quick replies and helpful. The product itself is incredibly well made, with handwork if desired and a lot of flexibility regarding styling. I gave them a pair of trousers to copy and think their copy was better than the sample I have sent them. Paid 1/6 of what the bespoke product was.

27 de junho de 2024
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais