Incredible quality and service! If you are someone who gets bombarded by sketchy Instagram ads for clothing companies that seem too good to be true… This review is for you!!!! I took a risk when order... Ver mais
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Probably the best quality pants I have owned. They arrived true to the picture - no surprises what i expected is what i received. The quality of the fabric, stitching, finishing is excellent. You c... Ver mais
I ordered a pair of custom jeans on August 23. Luxire acknowledged the order. Their site promises 2-3 week delivery. IT HAS NOW BEEN 9+ weeks with NO DELIVERY AND NO CONTACT FROM LUXIRE. Every inquir... Ver mais
Great material for all but the warmest days. Color is as depicted online; I like the tight stripes. Designed my first popover with extra room in the middle/arm holes, and it turned out slightly tight... Ver mais
Detalhes da empresa
Escrito pela empresa
Luxire makes men's shirts and pants that fit. Made and shipped in 3 days, every garment is made to your provided measurements and is made to your body profile. Our responsive customer service helps you improve your fit to what you would be delighted with. We make clothing to your style. Like slim or classic, like short or long - whatever you want, we do it for you. Luxire uses natural material fabrics like from wool, cotton and linen from the best mills in Italy and England.
Informações de contato
Stephenville Parkway 9, 08820, Edison, Estados Unidos
- Mail@Luxire.com
- luxire.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 25% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Working with Seema was great
Working with Seema was great. After getting the correct measurements my trousers came out exactly how expected, perfect.
Luxire has provided amazing products at…
Luxire has provided amazing products at a quality price, and this is why I continuously come back each and every time. Plus they make customization a breeze.
Amazing quality and service
Amazing work quality and world class customer service. I'm impressed every time!
Exceptional value
Exceptional value. Quality of the garment I received compares to items I have from high-end competitors (ie Orlebar Brown, Knot Standard) that retail for 3-5x the price. Truly exceptional and customer service team was responsive. I will definitely be ordering from them again in the future.
Based in Canada
Based in Canada. Be prepared to pay $30 to return one item. If the item you return is on sale when you return it they refuse a refund and give you a store credit only. I ordered a non sale pair of pants, but they will only give me a store credit. Abrupt.and almost rude in their reponse. Will only give you a return if they allow it. Horrible company to deal with, I will be reporting them to American Express.
Thank you Luxire for good service and…
Thank you Luxire for good service and especially Seema who takes care that everything goes quickly and well !!
Great service and knowhow
Great skilled company with good communication.
Luxire is definitely the best when it…
Luxire is definitely the best when it comes to men's clothing. They have great fabrics and great tailors. The amount of modifications that you can do with the clothes is limitless. I haven't seen a clothing company that is not bespoke do that.
Great product and service!
Great quality fabric and construction. Made some very specific requests for design and alterations and all were completed and done very well. Made garment to all requested measurements and fit great. Great customer service too! Would definitely buy again from Luxire! Thanks!
Classy and well fitted clothes!
I've been getting custom measured dress shirts and dress pants from Luxire for a few years now. I'm very happy with their workmanship and customer service. They always get the measurements precisely as I order and the fabrics they use are premium quality. My favorite styles from Luxire include Oxford button-down shirts, high waisted dress pants and gurkhas!
Outstanding quality! Outstanding service!
I bought these pants as a gift for my son. I received immediate customer service regarding the measurement details which was extremely impressive. When I received the pants, I was truly amazed at the high quality and attention to detail in the stitching. The best part of all was the perfect "custom taylored" fit on my son when he tried them on.
I will definitely ordering more and highly recommend Luxire!
Luxire good quality with excellent service
As a longtime customer, I can say that Luxire offers great quality with excellent service! If something is not 100% as expected, Luxire spares no expense or effort to satisfy the customer.
I can highly recommend Luxire to any menswear enthusiast and anyone who appreciates quality and good service!
I am so happy with my purchase
I am so happy with my purchase. I had a problem with the fit but Luxire helped and the look is incredible. I’m already picking my next purchase .
I have been using Luxire for many years…
I have been using Luxire for many years and they have created many articles of clothing for me at this point.
They are reliable, flexible, friendly and very easy to work with in trying new things. Their work is tremendous value and would highly recommend them.
Best MTM Experience
Easily the best made to measure clothing option out there. The quality of construction, selection of fabrics, array of styling options, and accuracy of measurement are amazing. I work in tailored clothing, and have all my pants made by Luxire, because I haven't found another program this thorough or comprehensive anywhere else, even at several times the price. Highly recommended.
STAY AWAY!
1) Sizes are all over the place, I even had my own tailor take the measurements as I chose custom clothing.
2) Different product- colors dont match what is on the website, material doesn’t match what is described.
Ordered heavy weight cotton in brown- got light weight low quality cotton (probably a polyster blend) in red.
3) Insane markups- Invoice put in parcel shows the product value of $60USD but I was charged $160USD on a sale item of $250USD.
4) Poor customer service- As acknowledged by many before- forget they will reply or provide any refund service on a wrong order.
These whole online MTM industry is a scam, paying influencers for advertising.
All clothings are made in third world countries for cheap cloth and labour and then sold on a huge markup. Dont be fooled by the corporation establishment country- these are all shells for scam.
Stay away!
Fantastic servuce
Had a small issue on a recent order, but the team at Luxire were very responsive and resolved it immediately. Looking forward to more purchases!
Customer support is atrocious
Products are decent, but customer support is atrocious. I was sent the wrong size and they don’t admit to their mistake. Communicating with them is like talking to a parrot as they keep repeating the same answer over and over. I can’t recommend them.
Sizes are all over the place
I recently ordered a pair of pants. Ended up receiving something three sizes smaller. Customer support is terrible when they finally answer they say products are “true to size” and that their own size chart does not apply to their own products. The time zone difference between US and India where they are based does not help the communication either. Not inly don’t they admit to having sent the wring item, but also they expect me to pay $45 for shipping back a pair if $100 pants so they can alter it. Not gonna happen. Overall, this is just a bad business model and even worst customer support.

Resposta da Luxire.com
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