Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I’ve gotten 2 bags from luxury exchange and they are absolutely beautiful, come with their authenticity certs and the condition is amazing. Cait and Jack make the lives so fun to watch and make such a... Ver mais

Avaliado com 5 de um total de 5 estrelas

This is my second purchase from Luxury Exchange, a LV pouch, it arrived today and the quality has exceeded my expectations as Cait herself described it as 8/10 condition, but I see no flaws just a lit... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Awful experience with Luxury Exchange as both a buyer and a seller. Chanel bag was purchased in “excellent condition”. Arrived with a broken strap. Took weeks of chasing to get a reply and resolu... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This was my second purchase from Luxury Exchange. I bought a Dior bag and the condition was just as described. The bag was sent very promptly and included the entrupy cert to verify it's authenticity.... Ver mais

Detalhes da empresa

  1. Loja de Malas e Bolsas
  2. Loja de Roupas
  3. Loja de Acessórios de Moda
  4. Loja de Calçados
  5. Relojoaria

Escrito pela empresa

At Luxury Exchange, we make luxury fashion both accessible and affordable. Specialising in pre-loved designer pieces, we offer a curated selection of authentic, high-end items at a fraction of their original retail price.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

71 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 71% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I’ve gotten 2 bags from luxury exchange…

I’ve gotten 2 bags from luxury exchange and they are absolutely beautiful, come with their authenticity certs and the condition is amazing. Cait and Jack make the lives so fun to watch and make such a big deal when you buy a bag and that’s honestly the feeling missing when you buy from the luxury brand shops. I will be buying many more bags from luxury exchange 🩷

14 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Gorgeous pieces

This is my second purchase from Luxury Exchange, a LV pouch, it arrived today and the quality has exceeded my expectations as Cait herself described it as 8/10 condition, but I see no flaws just a little general wear that you would expect while buying preloved items. It came with an entrupy cert of authenticity. Overall delighted with my purchase and I will continue to watch the daily lives to see all the pretty bags.

13 de abril de 2026
Avaliação não solicitada
logotipo da luxuryexchange.ie

Resposta de luxuryexchange.ie

Hi Naiomi, I'm so glad you love your new LV pouch! Thank you so much for continuing to tune in to the lives and choosing Luxury Exchange!

Best,

Jack

Estamos analisando esta avaliação conforme o procedimento de sinalização da Trustpilot.

Avaliado com 5 de um total de 5 estrelas

The whole experience was wonderful! I LOVE my new handbag❤️ My new go-to pre-loved designer shop!

The whole experience was wonderful!! I was helped online via instagram dm, I advised them my price range, preference of brands I liked, and bag size I was looking for. They very quickly responded with a photo of the beautiful Gucci Bowler bag, which I purchased! The delivery was very quick, and I am over the mooon with my new handbag!!🥰
I like how they also included a laminated card with the entrupy authenticity code too! Other pre-loved designer retailers that I have purchased from in the past, have provided me with an A4 piece of paper with the entrupy code, but the laminated card is much more sufficient and that way I can keep it in the bag at all times, and I won’t lose it!
The only slight fault I can give is, I was advised the bag was in “mint condition” and although yes, it is in good condition!! I would not have said “mint condition” (to me, “mint”is to describe brand new, almost never worn, no signs of wear etc) as there are definite signs of tarnishing and stains on the leather part of the bag. However, this doesn’t bother me too much at all! It also didn’t come with a duster bag which was disappointing, but thankfully I have many spare myself though!

Overall experience was fantastic and I will certainly go to Luxury Exchange when looking to purchase my next designer item! Thank you so much for your help in finding me the perfect handbag! 🥰

25 de março de 2026
Avaliação não solicitada
logotipo da luxuryexchange.ie

Resposta de luxuryexchange.ie

Hi Dee,

Thank you so much for your feedback! I've passed along your notes on condition description to the team so we can improve the presentation ☺️

I'm delighted that you love your Gucci Bowler & I can't wait to see you what you pick up next! Thank you for choosing Luxury Exchange ❤️

Best,

Jack

Avaliado com 5 de um total de 5 estrelas

What an amazing service and team at Luxury exchange

I purchased my Chanel bag on Tuesday and it arrived in Sweden by Thursday just in time for the weekend.
I actually squealed with joy when I saw it in person. It’s absolutely immaculate and even more beautiful than I expected. Thank you to the whole team at Luxury Exchange. I’m so happy to be part of such a wonderful online community and that I can still support an Irish business from abroad.

12 de março de 2026
Avaliação não solicitada
logotipo da luxuryexchange.ie

Resposta de luxuryexchange.ie

Hi Siobhán,

I'm delighted that your bag arrived so you could enjoy it for the weekend! We recently switched to a premium courier service for all orders so I'm glad to see the change has been positive! I can't wait to see what we get to send to Sweden next!

Best,

Jack

Avaliado com 5 de um total de 5 estrelas

Reliable, customer focused service you can trust.

This was my second purchase from Luxury Exchange. I bought a Dior bag and the condition was just as described. The bag was sent very promptly and included the entrupy cert to verify it's authenticity. Cait and Jack were a pleasure to deal with, all questions answered and the value was amazing. The parcel even included a thoughtful gift. Absolutely thrilled with my purchase can't recommend these guys enough, very customer focused and building a really lovely community online. I wouldn't just buy from any online store but these are folks you can trust.

9 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service! Luxury exchange is a great choice for pre-loved bags, clothing and accessories. Cait is wonderful on their shopping lives, transparent and personable, and they make timeless pieces more affordable and accessible.

28 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I have purchased many items from…

I have purchased many items from Luxuryexchange. I'm delighted with my beautiful pieces. Cait,Cillian and Jack are a pleasure to deal with. Quick delivery perfectly packaged! Can't wait for my next order.

8 de março de 2026
Avaliação não solicitada
logotipo da luxuryexchange.ie

Resposta de luxuryexchange.ie

Hi Trish,

Thank you so much for choosing Luxury Exchange! We try to get our pieces in our community's hands a quickly as possible so I'm glad you've been pleased!

Best,
Jack

Avaliado com 5 de um total de 5 estrelas

I have bought 3 pre-loved luxury bags…

I have bought 3 pre-loved luxury bags from Luxury Exchange over the past few months - Chanel/Louis Vuitton/Dior - each time I have been extremely happy with the quality and pricing of the bags and found them as described - Cait is very helpful and incredibly hardworking - Cait, along with Cillian & Jack, form an incredible team seeing great success as the fruit of their labours! Shipping is quick and efficient (even overseas like mine ) and packages include the very nice touch of mini gifts accompanying the bags along with Entrupy certificates - I highly recommend Luxury Exchange (5 stars) and will continue to be a customer going forward!

6 de março de 2026
Avaliação não solicitada
logotipo da luxuryexchange.ie

Resposta de luxuryexchange.ie

Hi Kelly,

Thank you so much for choosing Luxury Exchange! We really appreciate your continued support ☺️

We try to keep our pricing as fair as we can for the members of our community so I'm glad you've been happy with it!

I can't wait to see what you pick up next!

Best,

Jack

Avaliado com 5 de um total de 5 estrelas

Recently turned 60 and wanted to treat…

Recently turned 60 and wanted to treat myself to a Chanel. My daughter suggested that I should look at luxury exchange didn’t even know they existed.Watched Cait and her honesty and and enthusiasm was infectious.When I saw the bag I fell in love with knew I had to have it . Cait described the bag as excellent and it was .Thrilled when it arrived was like new so happy with my purchase will definitely purchase again from luxury exchange

26 de fevereiro de 2026
Avaliação não solicitada
logotipo da luxuryexchange.ie

Resposta de luxuryexchange.ie

Hi Catherine,

Happy Birthday! Congratulations on treating yourself to a forever piece!!

Thank you so much for choosing Luxury Exchange to pick up your Chanel. I can't wait to see what you pick up next ❤️

Best, Jack

Avaliado com 5 de um total de 5 estrelas

Fantastic!!!!!

I’ve bought numerous items from Cait & the team at Luxury Exchange and have been absolutely delighted with all.
I had the privilege of meeting the team in Dundrum at their Christmas pop up, and they’re warm welcome and helpfulness has made a me repeat customer.
Luxury Exchange is such a well run operation. Items are exactly as described and have always arrived when expected.
I would ABSOLUTELY recommend Luxury Exchange.

1 de março de 2026
Avaliação não solicitada
logotipo da luxuryexchange.ie

Resposta de luxuryexchange.ie

Hey Gillian,

It was great to meet you during our pop-up and we really appreciate you continuing to choose Luxury Exchange online!

Thank you so much for your support ❤️

Love, Team LX

Avaliado com 5 de um total de 5 estrelas

New Returning Customer

Absolutely amazing to deal with - ordered a bag on the Wednesday and it was delivered by Friday! So happy with my purchase and the condition the bag was in! Thanks so much will be on the look out for my next purchase!

25 de fevereiro de 2026
Avaliação não solicitada
logotipo da luxuryexchange.ie

Resposta de luxuryexchange.ie

Hi Amy,

I'm so glad you were happy with the express shipping service! Thank you so much for choosing Luxury Exchange ❤️

Best, Jack

Avaliado com 5 de um total de 5 estrelas

Always a great shopping experience

Always a great shopping experience - Cait and the team are so fabulous to deal with, their prices are the best and the quality and range of products is second to none. I can’t recommend them enough.

1 de março de 2026
Avaliação não solicitada
logotipo da luxuryexchange.ie

Resposta de luxuryexchange.ie

Hi Carol,

Thank you so much! We really appreciate your support ❤️ ❤️

Best, Jack

Avaliado com 5 de um total de 5 estrelas

Amazing amazing amazing !!!!!

I have made a couple of purchases from luxury exchange in the last week and I would highly recommend. My first item came within 2 days and it was perfection. I made a second purchase today and I already know it is going to be just as good as my first.The customer service from the team in luxury exchange is of the highest standard. Such an amazing business and I look forward to making some more purchases

4 de fevereiro de 2026
Avaliação não solicitada
logotipo da luxuryexchange.ie

Resposta de luxuryexchange.ie

Hi Samantha,

I'm glad you love your purchases from Luxury Exchange! Thank you so much for being part of our community ❤️

Best, Jack

Avaliado com 5 de um total de 5 estrelas

Beautiful bags and accessories!!!

Beautiful bags and accessories! The insta lives a joy to tune in to. Highly recommend luxury exchange ❤️

2 de março de 2026
Avaliação não solicitada
logotipo da luxuryexchange.ie

Resposta de luxuryexchange.ie

Hi Aimee,

Cait will be thrilled to hear you love the lives! Thank you so much for choosing Luxury Exchange! ❤️ ❤️

Best, Jack

Avaliado com 5 de um total de 5 estrelas

Absolutely a 5 star service

Absolutely a 5 star service. I have beautiful designer bags and sunglasses at a fraction of the cost.

27 de fevereiro de 2026
Avaliação não solicitada
logotipo da luxuryexchange.ie

Resposta de luxuryexchange.ie

Hi Susan,

I'm so glad you've been happy with the service ❤️ I can't wait to see what you pick up next!

Best, Jack

Avaliado com 5 de um total de 5 estrelas

5 stars

Luxury Exchange has completely transformed how I shop for pre-loved luxury. The care and expertise Cait and her team put into sourcing each piece is truly unmatched. I’ve purchased multiple bags over the past year, all arriving in impeccable, pristine condition.
Their customer service is exceptional — any questions are answered quickly and with real attention. From the beautifully detailed packaging to the thoughtful follow-up after purchase, every step feels considered and personal.
I couldn’t recommend Luxury Exchange more highly!

27 de fevereiro de 2026
Avaliação não solicitada
logotipo da luxuryexchange.ie

Resposta de luxuryexchange.ie

Hi Megan,
Thank you so much! The whole team always enjoys seeing how you style your pieces! Thank you for being part of the Luxury Exchange Community ❤️

Best, Jack

Avaliado com 5 de um total de 5 estrelas

Amazing quality designer pieces

Amazing quality designer pieces. Fantastic customer service. The best prices you’ll find anywhere at the moment.Cait is an absolute lady and so lovely to deal with.Im so happy I found luxury exchange.

27 de fevereiro de 2026
Avaliação não solicitada
logotipo da luxuryexchange.ie

Resposta de luxuryexchange.ie

Hi Edel,

We're so glad you found us! It's always a treat chatting with you in DMs.

Thank you so much for choosing Luxury Exchange! ❤️

Love, Cait

Avaliado com 5 de um total de 5 estrelas

Luxury exchange

Absolutely love this pre-loved shop! They have an amazing selection of handbags, vintage and new pieces, clothing, shoes, and jewellery. Cait, the finder behind Luxury Exchange, is an absolute pleasure to deal with — so friendly, professional, and genuinely lovely, along with her fiancé Killian and his brother Jack.

They truly go above and beyond for their customers and their daily lives are fantastic. I’ve purchased six bags from them, all in excellent condition, and each one came fully authenticated with Entrupy, which gives great peace of mind.

Without a doubt, they offer the best value across Ireland. Wishing them every continued success — they truly deserve it!

Karen

26 de fevereiro de 2026
Avaliação não solicitada
logotipo da luxuryexchange.ie

Resposta de luxuryexchange.ie

Hi Karen,

Thank you so much! We really appreciate your continued support ❤️

We're proud to partner with Entrupy to offer peace of mind backed by industry leading technology. I'm glad it's helped ❤️

Best, Jack

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais