luxuryscent.co.uk Avaliações 

132
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Fantastic little gem in Eldon Square! Great choice of luxury perfumes and the staff are wonderful, so welcoming and helpful. Found exactly what I was looking for at a great price. 10/10, highly recomm... Ver mais

Avaliado com 5 de um total de 5 estrelas

I want to genuinely say that my 10 oil was delivered to my doorstep, and it's all I have been waiting for to wear actively because of how I want my aura to announce me. So far, I love the OUD Extreme.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Fast delivery. Perfume oils arrived in nice looking pouches. I bought Orange sandal wood this time as my favourite; Sweet neroli is out of stock. It smells nothing like an orange but it's right... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

From delightful budget options to addictive luxury offerings, Luxury Scent has been my go-to fragrance supplier for the past 3 years. They stock a range of Western and Arab scents all of which have so... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Perfumaria
  2. também em
  3. Fornecedor de Fragrâncias e Aromas

Escrito pela empresa

Our mission is to inspire confidence and individuality through the power of scent. Our diverse collection caters to a spectrum of personalities, allowing each person to find a fragrance that resonates with their unique style and story. Luxury Scent is synonymous with iconic signature scents. Our fragrances aren't just products; they're statements of individuality.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

132 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 1 semana

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4,5

Todas as avaliações

(132)

27 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great Products

I have nothing but positive praise for Luxury Scents. Their website is very user friendly and ordering is a breeze. The 7 oils I have are fantastic and are my go to for the working week.

1 de junho de 2024
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Mixed feelings

Prompt delivery. Amazing scents. I am however not happy with how one of the sample scent came almost empty! I should have returned them immediately but the others were ok. I checked ,not sure it was a leakage. Its more like an oversight from the packaging team.
You should apologise with a replacement of the Blue moon sample sent pls

7 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent products and service

I have bought various perfumed oils from Luxury Scent and they are all high quality products, always precise and fast shipping: personally I am very satisfied. Thank you Luxury Scent

23 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great customer service

I used to buy an older version of the Arabian Oud Musk from Luxury Scent via Amazon. And I loved it!
Now, their own shop sells a newer/altered version of this perfume.
But the nice people of Luxury Scent were so kind to recreate the older version for me.
I am so happy because this scent reminds me of my childhood.

17 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Awesome oils!

Such a stunning collection of unusual oils. I have bought 12 different ones to try, great to have small bottles, you can really enjoy lots of unique fragrances. Easy to order, arrives prompltly, packaged in beautiful perfume bags. \Ideal perfumes for traveling as small & long lasting. Also get special offers emailed to me

17 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Being a fragrance enthusiast and opt to…

Being a fragrance enthusiast and opt to look for diverse options, Luxury Scent has been a great companion with its multiverse perfume and oils. I am particularly awed with the standing out ones and impressed with the collection sets like its BEST SELLER COLLECTION. Additionally, I am personally fan of its own creations such as "Scent of Dubai" oil and perfume and Amber Gold.

7 de abril de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Still waiting for my order

Still waiting for my order, poor communication on business behalf.
Complete different experience from first time round, where everything came ON TIME…
But this time extremely poor, was going to be a repeat customer but not so sure now

6 de abril de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Diluted oil perfume and short lasting

I recently purchased an oil perfume from this brand (oud al abyad) and unfortunately, my experience has not been as delightful as I had hoped. The product I received had several issues that left me quite dissatisfied.

Firstly, the scent of the oil perfume was extremely weak. Upon application, I found myself having to use a significant amount of product just to detect any fragrance. It lacked the intensity and longevity that I expect from an oil perfume especially oud, making it feel like a subpar product overall. The color of the oud oil was completely see through like a water with no any color what so ever which is strange for pure oud oils.
This was a significant letdown, as I value products of high quality.

To address these issues, I reached out to customer service via email, detailing my concerns and requesting a resolution. However, I was met with silence for an entire week, which was frustrating and unprofessional. It wasn't until I contacted them through Instagram that I finally received an instant response.

While the customer service representative on Instagram was courteous and understanding, their solution fell short of my expectations. They promised to send a replacement product, assuring me that it would be of better quality and "to leave it with them".
However, when the replacement arrived, I was shocked to find that it was an entirely different scent altogether with a wrong name sticker on, not even close to the original oud fragrance I had purchased but with vetiver and lemon scent.
I had high hopes for their oil perfume, but the weak scent, questionable purity, and lackluster customer service have soured my opinion.
Dont waste your time and money with this brand

30 de março de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Beautiful oils

Started shopping with this company not too long ago in that time I’ve made quite a few orders. The website is beautiful and makes shopping a real treat. The selection of attar oils and ouds is very good. The pricing is competitive overall just a great company to shop with. Plus it’s small family run business which is a bonus. The whole process from ordering to dispatch is fast and efficient. Highly recommend for authentic fragrance oils that smell beautiful and are long lasting.

6 de março de 2024
Avaliação não solicitada

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