LUXY Inc Avaliações 

318
O TrustScore é 3.5 de um total de 5

3,5

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

The service is an absolute joke. Was stuck on a train in Penn Station for 2 hours once we left the station and cell service was restored I text the company explaining the delay. Then I called the dr... Ver mais

Avaliado com 1 de um total de 5 estrelas

Driver seemed off a bit, nearly drove off the road at one pointy and had difficulty following his GPS. Once I exited the vehicle the reason became clear - he was stoned out of his mind and smelled of... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great experience: reliable, competent, courteous pick-up at Midway (Chicago), a long, dark 1 1/2-hour ride into deepest Indiana farmland, with no problems and a thoroughly pleasant driver in Charles H... Ver mais

Avaliado com 5 de um total de 5 estrelas

Extraordinary service with Business class ride, Jafar was an exceptional driver I ever hav my life, Very reliable & smooth ride today from Vero beach to palm beach airport, weather was too foggy but... Ver mais

Detalhes da empresa

  1. Empresa de Software

Informação fornecida por fontes externas variadas

We offer safe and premium cars with professional drivers nationwide at a discounted price all through our app and 24/7 customer service.


Informações de contato

3,5

Bom

O TrustScore é 3.5 de um total de 5

318 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Não respondeu a avaliações negativas

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3,5

Todas as avaliações

(318)

11 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great driver and ride!

26 de dezembro de 2019
Avaliação não solicitada
logotipo da LUXY Inc

Resposta da LUXY Inc

Thank you for Choosing LUXY.! We look forward to being able to accommodate you again!

Avaliado com 5 de um total de 5 estrelas

Excellent

Arrived on time . Clean car . Helpful chauffeur

26 de dezembro de 2019
Avaliação não solicitada
logotipo da LUXY Inc

Resposta da LUXY Inc

Thank you for Choosing LUXY.! We look forward to being able to accommodate you again!

Avaliado com 5 de um total de 5 estrelas

Great Service

They were very professional. The price was reasonable as well.

26 de dezembro de 2019
Avaliação não solicitada
logotipo da LUXY Inc

Resposta da LUXY Inc

Thank you for Choosing LUXY.! We look forward to being able to accommodate you again!

Avaliado com 5 de um total de 5 estrelas

The driver was punctual

The driver was punctual, courteous and very professional. excellent experience. would recommend to anyone in need of this service.

24 de dezembro de 2019
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Merging companies requires lots of…

Merging companies requires lots of patients and follow up. When customers have to call to re-confirm times and they discover they are wrong! It's nice to know our driver shows up on time and they are very friendly and caring . It helps to reassured we will be safe and make it to our destination on time. Thank You All for your safe service. I look forward to working with you all again in my future. Merry Christmas too you ALL :)

24 de dezembro de 2019
Avaliação não solicitada
logotipo da LUXY Inc

Resposta da LUXY Inc

We want to let you know we value you as a LUXY customer and hope you come back and get the 5 star service that is the LUXY way.

Avaliado com 1 de um total de 5 estrelas

When I booked my ride I told the person…

NOT HAPPY! When I booked my ride I told the person that I was talking to to make sure the driver doesn't park in the driveway because it's used for 3 houses. Park in front with flashers on and to come inside to get my luggage. I received an email with these instructions. Well my driver arrived 20 mins early ( I was not ready) and was parked in driveway. I called him and told him I wouldn't be ready til 10:00 and he couldn't park in driveway. Also, reminded him that he was to come in and get my luggage for me. These were the instructions and they were on my email that I received from Luxy confirming my driver and date etc. He said he did not know this? It was a little after 10 and he wasn't coming in to get my luggage so I had to call him to tell him again? He came in and got my luggage pulling it down the stairs instead of carrying it. It had snowed overnight and the walkway was not shoveled yet, so he pulled it through the snow getting the bottom all wet. I was not happy with the whole experience! The only positive was that the car was comfortable

23 de dezembro de 2019
Avaliação não solicitada
logotipo da LUXY Inc

Resposta da LUXY Inc

We are sincerely sorry for you being unhappy. We would like another chance to get you the LUXY service you deserve. Feel free to ask for Nicole next time calling and I will make sure you are taken care of properly.

Avaliado com 2 de um total de 5 estrelas

Driver was great

Driver was great! Car wasn’t what I’d expected however it was comfortable. The price point has made me look into alternate sources to get to the airport. In my business travel consumes 75-100% of my time. What used to cost $270 from One Way or $120 for a rental car now costs $436 without the tip!

23 de dezembro de 2019
Avaliação não solicitada
logotipo da LUXY Inc

Resposta da LUXY Inc

We want to let you know we value you as a LUXY customer and hope you come back and get the 5 star service that is the LUXY way. Also note we are working on our pricing model every day. Please check back with us for your future transportation needs

Avaliado com 4 de um total de 5 estrelas

Driver was a very nice guy

Driver was a very nice guy. Long wait in the cold outside the airport due to timing of entering lot somewhat of a downer.

Clean car.

22 de dezembro de 2019
Avaliação não solicitada
logotipo da LUXY Inc

Resposta da LUXY Inc

We want to let you know we value you as a LUXY customer and hope you come back and get the 5 star service that is the LUXY way.

Avaliado com 1 de um total de 5 estrelas

The driver failed to show up so I…

The driver failed to show up so I resorted to an Uber car. I was credited fully for the ride plus 50. Thank you.

22 de dezembro de 2019
Avaliação não solicitada
logotipo da LUXY Inc

Resposta da LUXY Inc

We are sincerely sorry for you being subjected to an Uber. We would like another chance to get you the LUXY service you deserve. Feel free to ask for Nicole next time calling and I will make sure you are taken care of properly.

Avaliado com 5 de um total de 5 estrelas

First time user

First time user. Fantastic communication before and after landing with Rich our driver. Car was clean and comfortable and Rich was friendly, cordial and professional. Will use service again for sure.

22 de dezembro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great !!

Great customer service!! On time!! Wonderful automobiles. Thanks!!! LUXY is the best!!!

22 de dezembro de 2019
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

The scheduling

The scheduling, the ride, the driver, the pickup and dropoff all went smoothly. Never any uncomfortableness or issues. What wasn't apparent however is that the original goal of One Way Limo was actually happening and that is that the price would be lower than other limos around due to the coordination of rides with another customer wherein we would book one way the the other way would be with another customer. Is that happening, I'm not sure. That is why the name was "One way Limo!" Other than that, happy with the service.

21 de dezembro de 2019
Avaliação não solicitada
logotipo da LUXY Inc

Resposta da LUXY Inc

We want to let you know we value you as a LUXY customer and hope you come back and get the 5 star service that is the LUXY way.

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