Lyreco UK & Ireland Avaliações 

530
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Send my order to completely the wrong address despite right address being provided. So far have no further contact, but notice amount has been refunded to bank, so does this mean my order has been ca... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Supported by our own personal representative Suli Rehman who kept us updated throughout. Vast array of products. Cheapest prices sourced. Our specific needs catered for at every turn. Everything we co... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Simon Davies took the time to call me when I had some issues trying to change our account with Lyreco. He was really helpful and knowledgeable.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Suli Rehman has been extremely helpful throughout the whole process. Whenever we needed something, he was always quick to respond and went out of his way to find the right solution for us. He saved... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de materiais de escritório
  2. também em
  3. Atacadista de materiais de escritório
  4. Fornecedor de equipamentos para escritório
  5. Loja de móveis para escritório
  6. Loja de roupas e acessórios de segurança
  7. Materiais de escritório

Escrito pela empresa

With 60,000 products across 18 product categories, Lyreco offers a comprehensive range of products and services to enable you to get everything you need for your workplace, consolidate your suppliers, and reduce your costs. In addition, our Lyreco Goodness philosophy is the driving force behind initiatives that are helping us to reduce waste and carbon, increase recycling, work towards a circular economy as well as generate green energy. This includes providing our customers with alternatives to many products, signified by our Sustainable Selection by Lyreco product labels. Lyreco is your partner in helping you achieve your sustainability and CSR goals. UK: www.lyreco.co.uk/en IRE: www.lyreco.ie/en

Lyreco Go

Escrito pela empresa

Just another reason to Go to Lyreco
Lyreco Go is Lyreco’s loyalty programme that rewards customers for buying workplace essentials. With automatic enrolment, customers earn Go Points on every purchase, unlock higher earning tiers based on spend, and redeem points for a wide choice of rewards. It is a simple way for businesses to make their budget go further while ordering the products they need every day. www.lyreco.co.uk/en/page/lyrecogo

A Great Working Day. Delivered.

Next business day delivery on orders before 5:30 PM

Free delivery on all WebShop orders from £50

Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

530 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(530)

351 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

We deal with Angela who is our account…

We deal with Angela who is our account manager on a regular basis, the approach, knowledge and service is brilliant. We choose to always contact her directly rather than call the sales line due to her knowing our account and what products we need. She also goes beyond what's required even for the minor details she has travelled to our site to advise. We recommend her highly.

15 de setembro de 2026
Avaliação não solicitada
logotipo da Lyreco UK & Ireland

Resposta da Lyreco UK & Ireland

Hi Perfection Foods Ltd,

Thank you for your 5★ review.

We truly appreciate your feedback and special mention of Angela.

Best regards,
The Lyreco Team

Avaliado com 5 de um total de 5 estrelas

Delivery On time

Delivery On time
Always delivered what has been commited

Staff is very polite speaclliy Brother Suli

15 de setembro de 2026
Avaliação não solicitada
logotipo da Lyreco UK & Ireland

Resposta da Lyreco UK & Ireland

Hi Muhammad,

Thank you for your 5★ review.

We truly appreciate your feedback and special mention of Suli.

Best regards,
The Lyreco Team

Avaliado com 5 de um total de 5 estrelas

Lyreco's Peterboro area rep make it easy

Suli Rehman from Lyreco's Peterboro area is a lifesaver! He helped me find the actual products I wanted from the very big list of items, explained everything in minutes with good price & guided me through the entire ordering process. Love to work with him again, an absolute asset to Lyreco. Highly recommended!

22 de agosto de 2026
Avaliação não solicitada
logotipo da Lyreco UK & Ireland

Resposta da Lyreco UK & Ireland

Hi Shahid London,

Thank you for your 5★ review.

We truly appreciate your feedback and special mention of Suli Rehman.

Best regards,
The Lyreco Team

Avaliado com 5 de um total de 5 estrelas

We now use Lyreco for a lot of our PPE…

We now use Lyreco for a lot of our PPE needs and get a fast and responsive service From Angela Smith our contact.
If there is something in PPE we need that is not stocked, then Emma Turner can source to meet our requirements.
All in all, very helpful and friendly service

18 de agosto de 2026
Avaliação não solicitada
logotipo da Lyreco UK & Ireland

Resposta da Lyreco UK & Ireland

Hi David,

Thank you for your 5★ review.

We truly appreciate your feedback and special mention of Angela Smith & Emma Turner.

Best regards,
The Lyreco Team

Avaliado com 5 de um total de 5 estrelas

Have always found our sales rep Angela…

Have always found our sales rep Angela Smith very helpful and accommadating. If am unable to find in the catalogue she will help to try and source alternatives within the organisation . Very quick delivery sevice

15 de setembro de 2026
Avaliação não solicitada
logotipo da Lyreco UK & Ireland

Resposta da Lyreco UK & Ireland

Hi Denise,

Thank you for your 5★ review.

We truly appreciate your feedback and special mention of Angela Smith.

Best regards,
The Lyreco Team

Avaliado com 5 de um total de 5 estrelas

Great Service

I had trouble getting through to the call centre so I called our account manager Charlotte who was absolutely amazing and got my issue resolved in no time at all.

11 de setembro de 2026
Avaliação não solicitada
logotipo da Lyreco UK & Ireland

Resposta da Lyreco UK & Ireland

Hi Mandy,

Thank you for your 5★ review.

We appreciate your feedback and special mention of Charlotte.

Best regards,
The Lyreco Team

Avaliado com 5 de um total de 5 estrelas

Happy Bunny

Debbie Howe is our account manager and has been exemplary in helping me acclimatise to both Lyreco and the online portal.

The ordering portal is easy to use but any uncertainties are quickly resolved. Orders are expedited efficiently and the delivery driver friendly and helpful.

10 de setembro de 2026
Avaliação não solicitada
logotipo da Lyreco UK & Ireland

Resposta da Lyreco UK & Ireland

Hi Richard,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Debbie Howe.

Best regards,
The Lyreco Team

Avaliado com 5 de um total de 5 estrelas

Sarah Coulson always goes above &…

Sarah Coulson always goes above & beyond and is always super helpful!
Nothing is ever too much trouble and we would be lost without her!
Keep up the GREAT work Sarah!
Superstar as always!

10 de setembro de 2026
Avaliação não solicitada
logotipo da Lyreco UK & Ireland

Resposta da Lyreco UK & Ireland

Hi Kirsty,

Thank you for your 5★ review.

We truly appreciate your feedback and special mention of Sarah Coulson.

Best regards,
The Lyreco Team

Avaliado com 5 de um total de 5 estrelas

Great company

Great customer service and excellent delivery. Highly recommend.

Side note want to highlight Alex and Rob for providing outstanding service!

3 de setembro de 2026
Avaliação não solicitada
logotipo da Lyreco UK & Ireland

Resposta da Lyreco UK & Ireland

Hi Starbucks Dagenham,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service and delivery. We truly appreciate your feedback and special mention of Alex and Rob.

Best regards,
The Lyreco Team

Avaliado com 5 de um total de 5 estrelas

Josh is fantastic he always provides…

Josh is fantastic he always provides excellent customer service. He is friendly, reliable, professional and always goes the extra mile to help. A real credit to Lyreco his hard work and dedication are truly appreciated.

Suzy- vls solicitors

7 de setembro de 2026
Avaliação não solicitada
logotipo da Lyreco UK & Ireland

Resposta da Lyreco UK & Ireland

Hi Suzan,

Thank you for your 5★ review.

We truly appreciate your feedback and special mention of Josh.

Best regards,
The Lyreco Team

Avaliado com 5 de um total de 5 estrelas

Would recommend

Very helpful, friendly staff. Called to ensure we were aware of the points we had earned and to make sure we knew how to redeem them. Would definitely recommend great service

7 de setembro de 2026
Avaliação não solicitada
logotipo da Lyreco UK & Ireland

Resposta da Lyreco UK & Ireland

Hi RS Vehicle Maintenance Ltd,

Thank you for your 5★ review.

It’s great to hear that you are pleased with our service. We truly appreciate your feedback.

Best regards,
The Lyreco Team

Avaliado com 5 de um total de 5 estrelas

Lyreco & Matthew Dix-Williams

We have used Lyreco for a number of years now and have always found Matthew Dix-Williams to be exceptional. He is extremely friendly, professional and approachable. Our orders are processed quickly and delivered the next working day with any queries dealt with expeditiously. We would recommend Lyreco and Matthew Dix-Williams in particular to other businesses as the service is second to none.

1 de setembro de 2026
Avaliação não solicitada
logotipo da Lyreco UK & Ireland

Resposta da Lyreco UK & Ireland

Hi Bains Solicitors,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Matthew Dix-Williams.

Best regards,
The Lyreco Team

Avaliado com 5 de um total de 5 estrelas

pleasant staff

pleasant staff, fast turn around ,great service

7 de setembro de 2026
Avaliação não solicitada
logotipo da Lyreco UK & Ireland

Resposta da Lyreco UK & Ireland

Hi Wayne,

Thank you for your 5★ review.

It’s great to hear that you are pleased with our service. We truly appreciate your feedback.

Best regards,
The Lyreco Team

Avaliado com 5 de um total de 5 estrelas

Very on time and good quality products

2 de setembro de 2026
Avaliação não solicitada
logotipo da Lyreco UK & Ireland

Resposta da Lyreco UK & Ireland

Hi Adrian,

Thank you for your 5★ review.

It’s great to hear that you are pleased with our service and products. We truly appreciate your feedback.

Best regards,
The Lyreco Team

Avaliado com 2 de um total de 5 estrelas

Standards have slipped

After around an 18 month positive experience of Lyreco, standards have slipped. Our previous Account Manager Emma Jones was quick to reply to emails and was always on hand to answer any new product queries. Recently our account has moved to Ava Pascall. Despite being lovely to chat on the phone, she regularly fails to respond to emails or follow up on meeting actions.

24 de agosto de 2026
Avaliação não solicitada
logotipo da Lyreco UK & Ireland

Resposta da Lyreco UK & Ireland

Hi Katie,

Thank you for your review. Your feedback is appreciated.

We’ve reached out to request some additional information if you would like us to contact you directly.

Best regards,
The Lyreco Team

Avaliado com 5 de um total de 5 estrelas

Exceptional

My experience with Lyreco is second to none ! customer service, prices and delivery dates are impeccable. especially Natalie Watkins, who, I only have to email or call and she gets me the answer i need straight away,
Always willing to come in and have meetings and to standardise our products whilst saving money for my company. sustainable products also that we purchase and they always have sustainable alternatives. Very good indeed highly recommend

4 de setembro de 2026
Avaliação não solicitada
logotipo da Lyreco UK & Ireland

Resposta da Lyreco UK & Ireland

Hi Lynn,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Natalie Watkins.

Best regards,
The Lyreco Team

Avaliado com 5 de um total de 5 estrelas

Sarah

Sarah, Liam and the team always look after us, have been working with them for many years now and never any issues or if there is a problem it is quickly resolved. cannot praise Sarah Coulson enough goes above and beyond.

2 de setembro de 2026
Avaliação não solicitada
logotipo da Lyreco UK & Ireland

Resposta da Lyreco UK & Ireland

Hi Tina,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Sarah & Liam.

Best regards,
The Lyreco Team

Avaliado com 5 de um total de 5 estrelas

⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

Josh Mambo has great customer service, he is very attentive and pleasant to communicate with. He always does his best to attend to our needs and provide the best prices.
We highly recommend Josh Mambo
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

2 de setembro de 2026
Avaliação não solicitada
logotipo da Lyreco UK & Ireland

Resposta da Lyreco UK & Ireland

Hi Kirsty,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Josh Mambo.

Best regards,
The Lyreco Team

Avaliado com 5 de um total de 5 estrelas

Great service as always from Lyreco.

Great service as always from Lyreco.
Fast and reliable service, helpful staff.
My rep Natalie Watkins is great - nothing too much trouble for her.
Used Lyreco for years now and will continue to do so.

2 de setembro de 2026
Avaliação não solicitada
logotipo da Lyreco UK & Ireland

Resposta da Lyreco UK & Ireland

Hi Denise,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Natalie Watkins.

Best regards,
The Lyreco Team

Avaliado com 5 de um total de 5 estrelas

II have been using Lyreco for just over…

II have been using Lyreco for just over a year, with the help and support of Suli Rehman. Lyreco offers a great range of office supplies, with pretty much everything you need.

On the occasions when Lyreco doesn’t stock a particular item, Suli is always happy to help by finding a suitable alternative or sourcing the product elsewhere. His customer service and willingness to go the extra mile have made the whole experience really easy and positive.

I would definitely recommend Lyreco.

1 de setembro de 2026
Avaliação não solicitada
logotipo da Lyreco UK & Ireland

Resposta da Lyreco UK & Ireland

Hi Roan,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Suli Rehman.

Best regards,
The Lyreco Team

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