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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Complete scam. These thieves have the highest transfer out fees. 100$ to liquidate. They suddenly started charging a 36$ a year fee. Customer service is unfriendly and only interested in large account... Ver mais

Avaliado com 1 de um total de 5 estrelas

One Star for the reward to become a customer and/or refer others into this suck institution. You may deposit a small amount of money, finally figure out the confusion of their simplistic meth... Ver mais

Avaliado com 2 de um total de 5 estrelas

- Would be nice to be able to buy any company irregardless of volume trade. - Should give investors more access to buy more OTC and foreign stocks. - Need to allow investors to search stocks and... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

M1 is an unethical company. They lied about having high-yield savings accounts while promoting them on their website, so when I tried to sign up for one - they just created an investment account inste... Ver mais

Detalhes da empresa

  1. Instituição Financeira
  2. Serviço de cashback
  3. Empresa de Investimentos
  4. Agência de empréstimos
  5. Caixa Econômica
  6. Corretor de ações

Escrito pela empresa

M1: The Finance Super App™. Invest, borrow, and spend on one intuitive platform. Customize your strategies, automate the big picture, and let The Finance Super App®️ take care of the day-to-day—commission-free.


Informações de contato

1,6

Muito Ruim

O TrustScore é 1.5 de um total de 5

193 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a avaliações negativas

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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

M1 is a great all in one finance platform

M1 is a great all in one finance platform. The Owners Rewards credit card puts the cash back rewards to be invested right back into the market, and the cash account gets 1% interest. It's great to be able to consolidate so many different financial products and tools onto a single platform.

10 de junho de 2022
Avaliação não solicitada
logotipo da M1

Resposta da M1

Hey Sam, thanks for sharing your thoughts! We're glad you're enjoying M1. If you'd like to share additional feedback, our inboxes are open at hello@m1finance.com. Cheers.

Avaliado com 1 de um total de 5 estrelas

Terrible customer service and not helpful to anyone with disabilities…

Terrible customer service and literally worst experience with any financial institution ever. DO NOT RECOMMEND AT ALL. You money is safer in the hands of a robber than these folks. As you see below (and shoot I wish I read these before I put money there), they are not a respectable company with integrity. They are the opposite. Greedy and disappointing. Especially to people with disabilities.

10 de junho de 2022
Avaliação não solicitada
logotipo da M1

Resposta da M1

We’re so sorry to hear you’re having trouble reaching our support team, Dylan. We take this feedback very seriously. Can you please DM us your support ticket number on social media? We’ll check in with them for you.

Avaliado com 5 de um total de 5 estrelas

Love the automation the tool provides

Love the automation the tool provides, the idea of portfolios as pies and that it does not encourage me to constantly use the app (like Robinhood)

8 de junho de 2022
Avaliação não solicitada
logotipo da M1

Resposta da M1

Hey there, Manuel! Thanks for sharing your thoughts! We're glad you're enjoying M1. If you'd like to share additional feedback, our inboxes are open at hello@m1finance.com. 👍

Avaliado com 5 de um total de 5 estrelas

Great

Useful all in one app with great loan rates

6 de junho de 2022
Avaliação não solicitada
logotipo da M1

Resposta da M1

Thanks for sharing your thoughts, David! We're glad you're enjoying M1!

Avaliado com 3 de um total de 5 estrelas

It's incredibly difficult to move…

It's incredibly difficult to move position between pies.

6 de junho de 2022
Avaliação não solicitada
logotipo da M1

Resposta da M1

Good news, Alex! We just launched a new feature that fixes just that. It's a rolling launch on our web interface, so keep an eye out and you'll be able to reorganize your pies soon.

Avaliado com 4 de um total de 5 estrelas

Enjoying the app but needs to improve

I’m really enjoying the app. The UI is beautiful and straightforward. I’ve enjoyed the free year of the plus membership, but now I’m reconsidering if I want to continue using it. Some perks I can understand wanting to charge extra for, but 2 in particular I’d liked moved to the basic level going forward. I understand the purpose of M1 using certain windows, but this should really be offered at some level cash balance in an account. 25-50K in an account should allow me to buy and sell twice a day. Also, I think the custodial accounts should be free as well. Because of the lack of these perks, I’m half way out the door to take my business to Fidelity and let my accounts grow there.

6 de junho de 2022
Avaliação não solicitada
logotipo da M1

Resposta da M1

Thanks for sharing your thoughts, EN! We'll pass your feedback along to the right team. We're glad you're enjoying M1 so far and want to keep delivering value for you. If you'd like to share additional feedback or chat with our Client Success team, our inboxes are open at hello@m1finance.com or help.m1.com.

Avaliado com 5 de um total de 5 estrelas

Great from Day-One !!!!

From Day One, I have greatly enjoyed M1's services. I have actually moved all of my accounts (some I had to sell and move the money) over to M1. My biggest reasoning was the Borrow. I do not want to deal with Credit cards or banks for loans and M1Borrow makes everything easier.
Making changes to portfolios, adding accounts, investigating stocks, etfs,etc. is very easy.
Only issue, if you can call it that, is they offer morning and afternoon trades. You can choose either, but not both in a given day.
Coming from other brokers (12), this has been the easiest and most fun broker that I have dealt with. Great Job :)

4 de junho de 2022
Avaliação não solicitada
logotipo da M1

Resposta da M1

Hey there, AJ—Thanks for sharing your thoughts! We're glad you're enjoying M1 and Borrow. Good news: If you're an M1 Plus member, you can determine your Preferred Trade Window, morning or night. We're always working to make the experience better for you. If you'd like to share additional feedback, our inboxes are open at hello@m1finance.com.

Avaliado com 3 de um total de 5 estrelas

Better perks for m1 plus

I enjoy M1. However, I do think the spend interest rate should be increased to make M1 plus worth it, or drop the $125 for M1 plus, or make perks better for m1 plus like no trade windows, better credit card 2% cash back. It seems the only competitive perk of m1 plus is barrow rate but I do not use barrow and other places checking rates are now getting more competitive. I do not think I will be renewing M1 plus unless price of it comes down or spend rate increases.

4 de junho de 2022
Avaliação não solicitada
logotipo da M1

Resposta da M1

Hey there, Tony. Great minds think alike! We have increased the M1 Checking interest rate to 1.70%*, effective July 28, 2022. See details: m1.com/social-terms

Avaliado com 5 de um total de 5 estrelas

A very good app

A very good app. Until the fundamentals change or I notice something else that doesn’t seem like it’s benefit me continuing to use it I’ll choose another company Services.

4 de junho de 2022
Avaliação não solicitada
logotipo da M1

Resposta da M1

Hey there, Wesley! Thanks for sharing your thoughts! We're glad you're enjoying M1. If you'd like to share additional feedback, our inboxes are open at hello@m1finance.com.

Avaliado com 3 de um total de 5 estrelas

M1 credit card can leave you stranded

I really like Plus, Spend, and Invest. However you have failed to fully implement the credit card system. The missing factor is a 7x24 help either in person or automated to authorize a visa rejected purchase. I do not have an issue with fraud control but being unable to contact support outside of US banking hours can leave you totally stranded if you are attempting to pay with the M1 credit card. If anyone is actually reading this feedback I would appreciate a confirmation.

4 de junho de 2022
Avaliação não solicitada
logotipo da M1

Resposta da M1

Indeed, someone is reading these, Reagan. I appreciate your feedback about our Client Success availability. Our instant chat bot is intended to help support you during off-hours. However, I'll pass this onto the team. If you'd like to share additional feedback, our inboxes are open at hello@m1finance.com.

Avaliado com 3 de um total de 5 estrelas

Would love it if you offered a 2…

Would love it if you offered a 2 Percent minimum reward on all credit card purchases. Then I could only use the M 1 card. 125$ for M1 plus is too much for what I use it for. Probably not going to renew. I also think the afternoon window should be open to everyone.

4 de junho de 2022
Avaliação não solicitada
logotipo da M1

Resposta da M1

Thanks for your feedback, Stephen. You can earn up to 10% cash back on eligible purchases with the Owner's Rewards Card. There are also quite a few perks of using M1 Plus, especially when you utilize Invest, Borrow, and Spend. If you'd like to share additional feedback, our inboxes are open at hello@m1finance.com.

Avaliado com 1 de um total de 5 estrelas

Very poor customer service.

Even after repeated promise, I was given no update on my reported suspicious transactions.
The voice prompt doesn't understand my ascent at all.

3 de junho de 2022
Avaliação não solicitada
logotipo da M1

Resposta da M1

Hi Rajiv. We're sorry to hear you're having trouble contacting our Client Success team. Could you please DM us your support ticket number on social media? We’ll check in with them for you.

Avaliado com 5 de um total de 5 estrelas

Everything is great

Everything is great, but I would like to see an option to add cash at stores. Like cash app does. This would also be a way to make money for the company by charging a dollar or two for each cash load. And a round up feature on purchases to go into your investment account would be great.

3 de junho de 2022
Avaliação não solicitada
logotipo da M1

Resposta da M1

We're glad you're enjoying M1, Quentin. Thanks for sharing your thoughts! We'll share your product request with our team. If you'd like to share additional feedback, our inboxes are open at hello@m1finance.com.

Avaliado com 5 de um total de 5 estrelas

Experience and product are exceptional

Experience and product are exceptional. There are plenty of functionality -- that are simple to opt in, or to not use.

When I had an issue, they were quick to respond and very personable.

3 de junho de 2022
Avaliação não solicitada
logotipo da M1

Resposta da M1

Hey there, Michielu! We're glad you're enjoying M1. If you'd like to share additional feedback, our inboxes are open at hello@m1finance.com.

Avaliado com 4 de um total de 5 estrelas

It would be nice to have a dividend…

It would be nice to have a dividend tracker, just to see
in a graph form with pretty colors the monthly increase or decrease! Otherwise, all is well for me. God bless!

3 de junho de 2022
Avaliação não solicitada
logotipo da M1

Resposta da M1

Thanks for sharing your thoughts, Lee! We're sharing your feedback with the team to improve M1. If you have more feedback, our inboxes are open at hello@m1finance.com.

Avaliado com 4 de um total de 5 estrelas

Good but needs work on the transfer rules

Good, but nor great. The rules for smart transfers need work so they don’t contradict the minimum cash one can allocate before investing in the invest accounts.

Right now, this cash allocation overrides the smart transfer rules. It needs to be turned off entirely when the rules are in effect.

3 de junho de 2022
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Basics of m1 finance are working out…

Basics of m1 finance are working out great for me. I just have few concerns
1. Fees - There are platforms that now offer fractional shares with no fees. M1 should learn from that and make fees reasonable for everyone.
2. APR - The rate for premium customers need to be more lucrative. It's simply not enough! There are platforms that started offering better rates already.
3. UI - Although your user interface is quite unique it fails to do many basic things - eg. Current year performance, distinction between time and money weighted performance etc.

3 de junho de 2022
Avaliação não solicitada
logotipo da M1

Resposta da M1

Thanks for sharing your thoughts, Pratik! We'll pass this onto the right team. If you'd like to share additional feedback, our inboxes are open at hello@m1finance.com.

Avaliado com 1 de um total de 5 estrelas

A strange concept of paperless

M1 finds it hard to understand what paperless is. M1 agrees to make my account paperless, but then every time they issue a paperless communication they send me a snail mail paper letter telling me that there is a paperless communication waiting for me to view. L O L.

3 de junho de 2022
Avaliação não solicitada
logotipo da M1

Resposta da M1

Hey there. Thanks for your feedback on our paperless experience. We'll be sure to forward your thoughts on to the team. If you need anything else, you can reach us at help.m1.com.

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