We were thinking of selling our motorhome, but needed it to be serviced, hab checked and new MOT before this happened. As usual we took it to Jonathan at MACSUK for all this and happened to mention th... Ver mais
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Veja o que dizem as avaliações
MACSUK Fantastic Motorhome stop over, quiet, clean and well kept and great directions- found it easily. Super communication- had a few engine issues on the way down and arrived later than expected-... Ver mais
First hab check away from a main dealer. Carried out professionally and diligently without missing major faults and picking up trivial faults as I have become used to. Once again lead acid batteries o... Ver mais
A empresa respondeu
Really amazing company with authentic knowledgeable advice. I would not ever use anybody else to service repair or enhance my motorhome If only all companies were run with the very high degree of... Ver mais
Detalhes da empresa
Escrito pela empresa
"Based in North Essex, Motorhomes and Caravans UK are a family run business dedicated to helping you look after and maintain your home away from home. If you have a Motorhome or Caravan in need of a servicing, repair or enhancement, please do get in touch and we'll talk through all the options we have available to you."
Informações de contato
Park farm, Hilliards Road, great Bromley , CO77US, Colchester , Reino Unido
- 07949036998
- macsuk@icloud.com
- macsuk.org
4,9
Excelente
165 avaliações
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A major upgrade project to our Dethleff Motorhome
We planned in 2024 to buy our first motorhome the following year in November 2025, buying a one year old Dethleff motorhome. What followed in this year was a lot of research as we wanted some substantial upgrades to our motorhome so we could do off grid both in the summer in Europe and Winter in the Uk. I watched lots of YouTube channels and read lots of reviews on various companies that could do the wide range of upgrades we wanted. This included a big solar installation and lithium bespoke installation for our Dethleff, not wanting to lose garage or lounge cupboard space. We also wanted a gaslow system installing and knew we would want to increase the weight capacity of our motorhome so we could travel fully loaded with water, fuel and passengers for our off grid trips. After plenty of research and options and discussions with various companies we chose MacsUK. The level of knowledge and expertise from Jonathan made the decision easy. A second important factor was that not many companies had the knowledge or ability to supply and fit all the different requirements we had, like electrical, rear air suspension, Gaslow, starlink mount and setup, Sony rear view camera and all the advice and compliance and paperwork for our motorhome weight upgrade, it really was such a simple journey with constant updates from Jonathan for a major project. I would not hesitate and highly recommend MacsUK, and I know from experience, this was the only company that was able to complete all the different parts of this build in their facilities near Colchester. It’s a 10 out of 10 from us and I am more than happy to discuss our experience and journey with anyone interested MacsUK service.
18 de dezembro de 2025
Avaliação não solicitada
Resposta da Motorhome and Caravan Services (UK) Ltd
G. Wow. I’m blown away with the depth of your review and your glowing comments. Thank you so much for encapsulating what we set out to achieve - a one stop workshop, focussed on customer journey and delivering the best possible, subtle , efficient upgrades available - to the highest standards. As motorhome owners ourselves we have a simple approach - if it was my van - would I be happy with this install? We love working with our customers to ensure that at the end of the upgrades they are ready to commence their motorhome lifestyle to the full. Thank you for entrusting your lovely Dethleffs to us and including us in your off grid future. All the best and thanks again.
Money well spent
It was nice to have everything explained to me in layman's terms
as Bella was having lots of upgrades
can't thank Jonathan and his team enough for their professionalism.
Had some teething problems first week called and Jonathan talked me through what buttons to press to resolve the issue it's a good feeling knowing that it's only a phone call away to get things resolved
1 de dezembro de 2025
Avaliação não solicitada
Resposta da Motorhome and Caravan Services (UK) Ltd
There was a lot to take in!! Bella was certainly one of a kind. It felt like we knew her inside and out when we handed her back to you Alex …. Some
Very impressive capability to facilitate yojr independent motorhome lifestyle. So pleased you chose and trusted us to do the work. Thank you for that and also for your kind review. No doubt see you later in the year 😉
sorted my leisure battery and went to…
sorted my leisure battery and went to the trouble to explain the inverter in simple terms for a simple bloke over the moon and thank him for his time 6 stars
7 de janeiro de 2026
Avaliação não solicitada
Resposta da Motorhome and Caravan Services (UK) Ltd
Thanks Jim. We’ve all been there and it doesn’t cost a lot to get folk back up and running with a bit of explanation. Glad we were able to help and we appreciate you taking the time to send in your review.
Off grid upgrades
My Motorhome is predominantly for use off grid and off road so I asked Jonathan to advise on best possible , user friendly power and network build etc for a sole, non- techy user! He was brilliant and has installed additional solar, lithium batteries, inverter, Starlink, rear air suspension etc all managed through single control panel or easy use control from driver seat. Perfect for me on my own for longer periods off grid.
12 de dezembro de 2025
Avaliação não solicitada
Resposta da Motorhome and Caravan Services (UK) Ltd
Thank you, Fiona. It was a real pleasure to work on your beautiful van and transform it straight from the forecourt to the even better set up that you now enjoy. It certainly was a privilege to have such an amazing vehicle in the workshop. Now all you have to do is book those dates and turn the wheel and set off on your new adventures. We look forward to hearing all about them. Best wishes to you and yours and for your ongoing Motor Home journey.
I called Johnathan asking if he could…
I called Johnathan asking if he could come and look at a Trade sale motorhome with me on a weekend which he unfortunately couldn't do.
He spent considerable time on the phone and via WhatsApp messages helping me identify issues to look out for and what Damp meter to purchase and how to use it etc.
He didn't ask for anything in return, really cool guy.
5 de dezembro de 2025
Avaliação não solicitada
Resposta da Motorhome and Caravan Services (UK) Ltd
Thanks for your kind comment Jordan. If we can help in any circumstances such as these then we will because we know how difficult it is when starting off looking for your forever Motorhome. I’m glad that we are able to give you some clear ideas to look for and what to avoid as well as the good things to notice when it comes to buying secondhand. Hopefully your search will be fruitful and you will find the perfect vehicle for you and your future my time travels. Take care and best wishes.
Our ideas turned into reality
After conversations regarding about lighting upgrades and fridge cooling fans. Jonathan advised on the best options for our requirements.
We returned to MACKSUK for a habitation check, lighting upgrades and fridge cooling fans. When all completed the quality of work is second to none with a precision to detail. All done in the expected time scale. This exceeded our expectations. We would recommend anyone to contact Jonathan and have your ideas turned into reality.
3 de dezembro de 2025
Avaliação não solicitada
Resposta da Motorhome and Caravan Services (UK) Ltd
Dave - it was so nice to see you guys again! Thank you for making the trip from as far west to as far east you can get for your motorhome work. I also really appreciated your flexibility with the competing time pressures on other builds and our training days that fell in the midst of your build dates. Having said that - the time spent on your van was so satisfying. The new laser light bars front and rear are epic - side marker flashers a safety game changer and the various fans installed to maximise efficiency a really good idea. It’s always a pleasure to see you and Carol and lovely to work with an owner who knows what they want and is prepared to push the boundaries to get the most out of their motorhome. Take care on your next 3 month trip and drive safe. I look forward to hearing all about your next adventures. Thank you for leaving such a positive review. All the best and ….. remember to mark up that bottle for ad blu!! Be safe and all the best to you both.
Nice tidy workmanship, completed with care
Jonathan was recommended to me as I had an EU roaming issue with my alarm system in my motorhome. Just under one hour's drive away from me. Was delighted when I arrived to be offered a courtesy car, which meant we could sightsee whilst Jonathan completed the job. Within 2 hours Jonathan contacted me to confirm the job was complete! Nice tidy workmanship and the alarm system is working as expected. Have already discussed further jobs and happy to travel to Jonathan to complete the work.
20 de novembro de 2025
Avaliação não solicitada
Resposta da Motorhome and Caravan Services (UK) Ltd
Thank you, Tony for taking the time to review the service that you received at MACSUK. I think we were both relieved to find that the job was not as challenging as we first might have feared! However I’ll take those every day of the week… Hopefully now you with your travels and we look forward to seeing you again in the future for any of your Motorhome needs. Best wishes.
My first experience with Jonathan was…excellent service
My first experience with Jonathan was in July I was going away in 2 days my fridge stopped working on gas as I live close by he collected my motorhome fixed it got it back next day. I have had sum upgrades to the rear lights high level and side repeaters. I've had diagnostic work done by Steve. My cambelt is now due all ready booked in. There are more upgrades I would like to have after seeing the high standard of work done so far I wouldn't go anywhere else
3 de dezembro de 2025
Avaliação não solicitada
Resposta da Motorhome and Caravan Services (UK) Ltd
Oh Clive, you make me blush! I remember our first interaction slightly differently when I managed to scrape your motorhome on that damn post in your garden… But thankfully these things are in the past and the Motorhome now looks brand-new! It’s always a pleasure to have you visit the workshop… Just got to hunt down that pesky earth problem we have on the lights now. As everything else, we look forward to supporting you in your Motorhome adventures going forward. We really appreciate your custom.
EXCEPTIONAL SERVICE.
EXCEPTIONAL SERVICE.
Thanks Jonathan.
Just returned from a three day off grid trip. Thanks to your exceptional service we have now a full Solar roof installation.
Being off grid has given us so much more freedom.
17 de novembro de 2025
Avaliação não solicitada
Resposta da Motorhome and Caravan Services (UK) Ltd
Hi Jim. Thank you so much for leaving another review for us! It’s wonderful to share your Motorhome journey as your van goes from strength to strength in the off grid world. Next year will certainly be a game changer with the new equipment on board as you travel abroad we look forward to hearing about your travels in due course. Many thanks and thank you for your continued custom.
Genuine Customer Service
I recently called Motorhome and Caravan Services to arrange a mobile habitation check. Unfortunately, they didn’t cover my area, but that didn’t stop Jonathon from spending over 40 minutes on the phone with me! As a first-time buyer, I had loads of questions, and he took the time to give me honest, detailed advice and point me in the right direction. It’s rare to find someone so genuine and helpful these days — I really appreciated his patience and knowledge. Highly recommend this company for their outstanding customer service!
20 de outubro de 2025
Avaliação não solicitada
Resposta da Motorhome and Caravan Services (UK) Ltd
Hi Steve. You could not have left us a more meaningful review. I am truly grateful. A maxi K we strive to not only do the best job but also offer the best customer service for all of our clients… Whether they are bringing a van to us or just calling us for help. We view every Van has an equal and recognise that everybody’s travelling lifestyle has to be facilitated on the odd occasion with some expert advice and encouragement. Your post has given us the encouragement to carry on with that ethos and it is so rewarding to be recognised for simply taking the small steps to help people out even if there is no monetary exchange involved. Thank you again and I wish you safe travels and hopefully see you in the future.
From Carmarthenshire to Essex — and worth every mile!
Back to see Johnathan at MACSUK for the second time, and this time to have a Thetford compressor fridge/freezer fitted, replacing our trusty Dometic 3-way. The old fridge was still working well, but after Johnathan’s power and battery upgrades earlier this year, switching made perfect sense and especially for those warmer trips to southern Europe.
Now back home in Wales, the Thetford has been running flawlessly for a full week, powered entirely by solar and batteries. Overnight, the charge only drops to 97%, then returns to 100% during the day — impressive performance under cloudy Welsh skies!
The solar setup, lithium batteries, and Victron MultiPlus were already a game changer, and the new Thetford 12V compressor fridge/freezer is truly the cherry on top.
Huge thanks to Johnathan for another superb job, and to Andrea for the beautifully neat work on the habitation door blind. Couldn’t be happier!
And as for the review on Bingo… nah, maybe next time!
3 de outubro de 2025
Avaliação não solicitada
Resposta da Motorhome and Caravan Services (UK) Ltd
Hi Stuart and Hannah. It’s so good to hear that the upgrades are working as flawlessly as we had hoped. Your lovely Van is truly a fantastic example of what can be done to take a basic Van to the very next level with all of the bells and whistles for off grid living. I know that. Customers U2 are a great example of pushing the van to its limits and enjoying life to the full in Europe and in the UK. You for your kind words. It is always a privilege to work on your van and see it grow in stature.… Count me out too! No doubt see you again in the future but quite what we would do next time is still a mystery as most things have been done already LOL. Take care and safe travels.
Amazing Service
Jonathan of Motorhome and Caravan Services has been of huge help to us during our RV adventures. He has offered the best advice and given us his time to overcome trip-halting problems with practical and knowledgeable solutions. Thank you Jonathan – no-one deserves a Five Star Trustpilot review more than you .
5 de outubro de 2025
Avaliação não solicitada
Resposta da Motorhome and Caravan Services (UK) Ltd
Thank you, Jon, for taking the time to review our services. I am so delighted to have your van in the unit for the first time and carrying out the upgrades and repairs that we have discussed on your Motorhome journey. Hopefully she won’t be with us too long and we can get you back on the road again again without the issues that you’ve experienced of late. Best wishes and see you soon.
Fantastic Service and High Quality Work
We have just had M-Level levelling system fitted by Jonathan and his team and we are thrilled with the result.
Super service.
Jonathan really understands motorhomes, being an owner himself.
Everything was explained in a way we could understand.
Highly recommend this company.
It's a pleasure to be able to deal with an independent family firm.
3 de outubro de 2025
Avaliação não solicitada
Resposta da Motorhome and Caravan Services (UK) Ltd
What a great review Debbie. Thank you so much. Glad we could get you in so quickly to have your van upgraded with the m-level system and delighted to hear that you are thrilled with the outcome. Thanks also so much for the kind comments. At macsuk we always try to meet customers where they are at in their motorhome journey and it makes it all worthwhile meeting folk like you and helping them kn their travels! Drive safe and keep in touch. Best wishes
Alarm upgrade for our Dethleffs
We were recommended to macsuk and following a very helpful and informative telephone consultation with Jonathan our Dethleffs now has an all singing and dancing alarm system, the works have been completed to a very high standard with a brilliant level of attention to detail. They have a great range of skills and services for motorhomes and we would highly recommend them
1 de outubro de 2025
Avaliação não solicitada
Resposta da Motorhome and Caravan Services (UK) Ltd
Thank you so much Paul for taking the time to review our outsmart the thief installation. It truly is a game changer for motorhome security and I’m so pleased that you are satisfied with the end result. Hopefully we will be able to support you in your Moho journey from now on. Safe travels and speak soon.
Full Service/Hab Check/MOT
Perfect service again from Jonathan, goes above and beyond.
29 de setembro de 2025
Avaliação não solicitada
Resposta da Motorhome and Caravan Services (UK) Ltd
And what else for such a great customer ?!? Thank you so much for trusting us with your pride and joy Loz. As ever - a joy to see you both and work on your van. Best wishes as ever.
Head Unit Upgrade
I had my stereo head unit upgraded. I purchased all the components and the head unit. Jonathan and Steve were excellent. Steve done the fitting. Although it was a more difficult than anticipated, Steve managed to fit the head unit after much head scratching. I would definitely recommend them for any work you may require for your motorhome.
1 de outubro de 2025
Avaliação não solicitada
Resposta da Motorhome and Caravan Services (UK) Ltd
Hello Mahesh, thanks for your kind words. It certainly did pose a few challenges to get the stereo selected into the dashboard but having said that Steve did an amazing job and I know how happy you were with the final product. That is our MACSUK to ensure that everybody as far as possible is satisfied with not only the workmanship but also the products that are fitted. I’ll see you again in the future no doubt for more upgrades, et cetera until then safe travels.
Upgrades to K Yacht 95
Had brighter indicator side markers, high level repeaters, lazer reversing lights x2 and the 4 solar panels fitted by Jonathan very professional service, able to park overnight in his Search for sites park up.
28 de setembro de 2025
Avaliação não solicitada
Resposta da Motorhome and Caravan Services (UK) Ltd
Hi Paul, thank you for taking the time to post up a review. Glad that we were able to get the high levels tagged onto the return visit and I look forward to hearing about your travels going forward. I have no doubt that the lighting upgrades will improve your presence on the road and facilitate reversing in the dark as requested.
Motorhome electrical upgrade
The advice given to me over the phone was very helpful and saved an expensive mistake. Not ever undertaking an upgrade to my electrical system, Jonathan talked me trough what was required. Thankyou very much for your help.
29 de setembro de 2025
Avaliação não solicitada
Resposta da Motorhome and Caravan Services (UK) Ltd
Hi Bob, thank you for taking the time to write such a nice review. It’s always a challenge when systems come without any instruction and actually the answers are. Call Always takes that little bit of willingness to engage and help people out. I’m glad we could on this occasion support you in resolving your issues, thanks again
We found Johnathan on line when we was…
We found Johnathan on line when we was looking to have self levellers fitted on our motorhome
We would recommend to anyone he goes above and beyond in all areas
19 de setembro de 2025
Avaliação não solicitada
Resposta da Motorhome and Caravan Services (UK) Ltd
Hi Michelle, thank you so much for your kind words, and I really appreciate the positive sentiment that you have outlined on behalf of macsuk.
Jonathan was his usual helpful self.
Jonathan was his usual helpful self.Booked in for a hab service and went through a few problem's that need advice on. Jonathan explained what need doing and timescales. Booked in for November. Great service.
4 de setembro de 2025
Avaliação não solicitada
Resposta da Motorhome and Caravan Services (UK) Ltd
Thank you for your quick overview, Graham. It’s always a pleasure to see you and I look forward to sorting out those pesky damp issues that we’ve discussed. I have no doubt that we will get to the bottom of them in November when she comes back in for a refit. Look forward to seeing you then and thank you again for taking the time to post up.
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