This is my go to for stones. Excellent quality, great service. I love that I can select individual items online. So different from so many sellers, and a real plus for me. A lot of their pieces are... Ver mais
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Usual high standard of service and quality. My partner is using the Rose Quartz & Moss Agate wands to help with healing of her skin and lips (Rose Quartz specifically) after a long course of steroids,... Ver mais
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My purchase of Moss/Tree Druzy Agate slice, the specimen I received was dull and disappointing it lacked clarity. The image on your website exhibited fine contrast and a lovely deep green colour! I c... Ver mais
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I'm a repeat customer and rate MD very highly. The specimens are top quality and excellent vfm. Communications have been quick and clear. Photos and videos on the website are good and very informative... Ver mais
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Detalhes da empresa
Escrito pela empresa
Discover an exciting new world of crystals and fossils with Madagascan Direct, the retail website for Hidden Earth Ltd. As importers of high quality fossils and crystals from all over the world, with a speciality in Madagascan pieces, we have a large range of unique crystals for sale from Madagascar and fossils for sale from Madagascar, as well as rocks and minerals from all over the world.
Informações de contato
4,7
Excelente
106 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent
Everything was shipped and delivered promptly. I was really pleased with how everything was carefully packaged and happy with the items I ordered. Additionally being able to check out with Apple Pay is a bonus as it makes the whole order process very simple.
19 de setembro de 2025
Resposta da Madagascan Direct
Hi M,
Thank you so much for your kind review: we are very grateful that you took the time to provide us helpful feedback. We are happy that you like your new stones from Madagascan Direct, and that you were pleased with the packaging of your order. We are also glad that you had a good experience with our checkout and payment process.
Best wishes and many thanks,
Alisha, Mark, and Jenny
Madagascan Direct
Love using Madagascan Direct for my…
Love using Madagascan Direct for my crystals - they are so quick to deliver - my latest order arrived next day, which was amazing!
1 de setembro de 2025
Resposta da Madagascan Direct
Hi Ruth,
Thank you so much for your kind review: we are very grateful for all the support you've given our small business! We are very happy that you like your crystals from Madagascan Direct, and are satisfied with your latest order.
Best wishes and many thanks,
Alisha, Mark, and Jenny
Madagascan Direct
The seller responded quickly and the…
The seller responded quickly and the item was delivered promptly.
It was well packaged.
The labradorite sample was exactly as shown online.
Well done.
1 de setembro de 2025
Resposta da Madagascan Direct
Hi John,
Thank you so much for your lovely review: we really appreciate the support! We are very happy that you like your new labradorite stone, and that it met expectations compared to what was shown online. We are also glad that you were satisfied with our response times, packaging quality, and delivery times.
Best wishes and many thanks,
Alisha, Mark, and Jenny
Madagascan Direct
Good quality and local UK company
I bought these crystals as a present. They look beautiful. Some people buy crystals for their healing properties etc but you can buy them just because they look beautiful. I bought the black tourmaline pyramid and necklace. The amulet was a good size, it was nicely cut, and shiny. When I held the pyramid, I could feel it, making me feel calm. I am a bit of a grumpy puss, so says my mum. I did feel more positive. I am not knowledgeable about
crystals, I just like beautiful objects. I would buy from this company because they sell good products and it's good to support local businesses. They make the jewellery themselves. It's good to support local crafts people. They are based in the UK. I would buy from them again :)
7 de agosto de 2025
Resposta da Madagascan Direct
Hi there,
Thank you so much for leaving us such a wonderful, detailed review- we are really grateful for your in-depth positive feedback!
We are so glad that you like your new crystals and crystal jewellery, and are pleased that the pyramid helped make you feel calm.
We at Madagascan Direct appreciate that people use crystals for a range of purposes- whether for display and home decor, for healing, for collecting minerals, for science, and so on: we try to keep a variety of stones for this reason. We love that you've pointed out that you don't have to be an expert on crystals to use them, and that you don't have to use them in one particular way- we firmly believe that crystals are for everyone!
We greatly appreciate your support for our small local business, especially for our hand-made jewellery, which we enjoy crafting.
Best wishes and many thanks,
Alisha, Mark, and Jenny
Madagascan Direct
Great stones!
13 de agosto de 2025
Resposta da Madagascan Direct
Hi there,
Thank you so much for your positive review: we really appreciate the support! We are very happy that you like your new stones!
Best wishes and many thanks,
Alisha, Mark, and Jenny
Madagascan Direct
The pendant arrived safely
The pendant arrived safely, and quicker than I imagined. It's gorgeous, and it's age made me absurdly happy.
5 de agosto de 2025
Resposta da Madagascan Direct
Hi Cristin,
Thank you so much for your lovely review: we really appreciate the support! We are very happy that you like your new pendant, and that it arrived to you safely and in good time.
Best wishes and many thanks,
Alisha, Mark, and Jenny
Madagascan Direct
Resposta da Madagascan Direct
Hi Nathan,
Thank you so much for your positive review: we are so glad that you had a good experience with Madagascan Direct, and service was quick and efficient. We hope you like your new crystal!
Best wishes and many thanks,
Alisha, Mark, and Jenny
Madagascan Direct
Resposta da Madagascan Direct
Hi Robert,
Thank you so much for your positive review! We are so glad to hear that you like your new stones, and that they arrived to you in good time.
Best wishes and many thanks,
Alisha, Mark, and Jenny
Madagascan Direct
Quick delivery and easy order
Quick delivery and easy order. Item in great condition and as described. Pricing fair.
18 de julho de 2025
Resposta da Madagascan Direct
Hi Ed,
Thank you so much for your kind review! We are so glad to hear that you like your new stone, and that it met expectations, was delivered swiftly, and reasonably priced. We appreciate your support for our small business.
Best wishes and many thanks,
Alisha, Mark, and Jenny
Madagascan Direct
High quality minerals, good prices
I have bought many minerals from Madagascan Direct over the years. They are always high quality at a good price and delivered promptly, with care.
16 de julho de 2025
Resposta da Madagascan Direct
Hi Gabriel,
Thank you so much for such a lovely review! We are very grateful for all of the support you've given us over the years, and are glad that you've had good experiences with us throughout this time. We hope you like your newest minerals!
Best wishes and many thanks,
Alisha, Mark, and Jenny
Madagascan Direct
Good photography to scale
Good photography, showing items to scale. Easy to use web site. Prompt / on time delivery.
16 de julho de 2025
Resposta da Madagascan Direct
Hi there,
Thank you so much for your lovely review: we are so grateful that you took the time to give us useful feedback. We are glad that you are happy with the photography of the stones on our website, and it's good to know that the web site was easy to use, and that your items arrived in good time. We hope you like your new stones!
Best wishes and many thanks,
Alisha, Mark, and Jenny,
Madagascan Direct
Wonderful experience with this super…
Wonderful experience with this super crystal company. Thank you so much. 🫶🏻💜🫶🏻🤎
8 de julho de 2025
Resposta da Madagascan Direct
Hi again Carole,
Thank you once more for your kind words: we are always happy to speak to you, and are so glad that you've been pleased with your experience ordering crystals with us!
Best wishes and many thanks,
Mark, Jenny, and Alisha
Madagascan Direct
Absolutely excellent customer service…
Absolutely excellent customer service from the team. Very friendly and prompt with their communication.
Excellent quality crystals and packed very safely, arriving quickly. The website is easy to navigate and well-designed. Thank you team.
1 de julho de 2025
Resposta da Madagascan Direct
Hi Jude,
Thank you so much for your lovely review: we really appreciate your positive feedback. We are so glad that you like your new crystals, and that they arrived to you safe and well. We thank you as well for your patience and understanding with staff sickness. It was a pleasure speaking with you!
Best wishes and many thanks,
Alisha, Mark, and Jenny,
Madagascan Direct
I have yet to receive it.
24 de junho de 2025
Resposta da Madagascan Direct
Hi there,
Thank you so much for your order and review: we are grateful for your feedback, and deeply apologise that you received our trustpilot review invitation before your order was delivered.
We hope that you have safely received your order by now (we can see that your order tracking is showing your parcel as delivered), but please let us know if you have any problems- we'd be more than happy to help!
Best wishes and many thanks,
Alisha, Mark, and Jenny,
Madagascan Direct
Good quality specimens delivered quickly
Good quality specimens delivered quickly
23 de junho de 2025
Resposta da Madagascan Direct
Hi Leslie,
Thank you so much for your support: we are glad that delivery was swift, and you were happy with the quality of the specimens. We hope you continue to enjoy your new stones!
Best wishes and many thanks,
Alisha, Mark, and Jenny,
Madagascan Direct
Thoroughly recommend them
Thoroughly recommend them. Very prompt despatch,well packaged and you get exactly the specimen in the photo. I am the happy owner of several reasonably priced minerals/ crystals.
10 de junho de 2025
Resposta da Madagascan Direct
Hi Elizabeth,
Thank you so much for your recommendation and positive feedback: we are really grateful for this!
We are glad that we have been able to help you grow your minerals and crystals collections.
Best wishes and many thanks,
Alisha, Mark, and Jenny,
Madagascan Direct
Fantastic item, delivery and packaging
Was shocked at the speed of delivery, and the packaging was brilliant, I'm so glad I stumbled across this store. The item I bought was perfect and even came with a acrylic stand. Above and beyond, will definitely be shopping here again
14 de junho de 2025
Avaliação não solicitada
Resposta da Madagascan Direct
Hi Cam,
Thank you so much for your wonderful review: we really appreciate your kind words and are very glad that you were happy with your experience of ordering with us. We look forward to seeing what new stones you choose in the new future!
Best wishes and many thanks,
Alisha, Mark, and Jenny,
Madagascan Direct
Always happy with my orders
I’m always happy with my Madagascan Direct orders. This time a lovely Moss Agate pendant. Always prompt service too. Thank you.
27 de maio de 2025
Resposta da Madagascan Direct
Hi Sara,
Thank you so much for all the support you've given us: it is much appreciated!
We are very happy that you've been pleased with your orders at Madagascan Direct, and are so glad to hear that you like your new Moss Agate Pendant.
Best wishes and many thanks,
Alisha, Mark, and Jenny
Madagascan Direct
I have been buying from Madagascar…
I have been buying from Madagascar direct for some time now and I am never disappointed with the quality of the crystals, the information is always accurate and fast delivery.
27 de maio de 2025
Resposta da Madagascan Direct
Hi Michelle,
Thank you so much for your continued support, we greatly appreciate it!
We are so happy that you like the stones you get from us, and are glad to hear that they have arrived safe, well, and in good time.
Best wishes and many thanks,
Alisha, Mark, and Jenny
Madagascan Direct
Uplifting stone with love energy
Generally speaking, the service of the seller was fast and good. The product (ruby) was very similar with the seller's desription of it. A beautiful and nicely uplifting stone which enhances energy of love and overall wisdom.
29 de maio de 2025
Resposta da Madagascan Direct
Hi Elina,
Thank you for your order and for your review: your support is much appreciated. We are really glad that you like your new ruby crystal and that it arrived safely and in good time!
Many thanks and best wishes,
Alisha, Mark, and Jenny
Madagascan Direct
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