Magical Children's Book Avaliações 25

O TrustScore é 4 de um total de 5

3,9

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I had this book created for my niece who is 7 and has autism. The story of Emilia and Rose Light is every little girl’s dream. The likeness to my niece is really magical along with the story itself. T... Ver mais

Avaliado com 5 de um total de 5 estrelas

Absolutely delighted with this book. It was a little expensive but feel it was worth it. Very easy to use site and upload information required together with photos. My granddaughter’s face lights... Ver mais

Avaliado com 5 de um total de 5 estrelas

A great experience from start to finish the finish product arrived as agreed and my son absolutely loves it very well worth the money

Avaliado com 1 de um total de 5 estrelas

Well what a shame. Everything was going well until delivery. It appears I am not alone. I even shared the Company via my socials as I was so impressed. I ordered two books on 24 Nov separate orders. S... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Livraria Infantil

Escrito pela empresa

Design a unique children's book with AI, tailored specifically for each child. Bring a custom story and stunning illustrations to life.


Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

25 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 3 de um total de 5 estrelas

Check and Check again!

While the book is of a lovely quality and you are given time to check before it goes to print I would advise you scrutinise the pictures, unfortunately I did a quick look through and sadly on on picture my granddaughter has an extra hand and the cartoon images of me her grandfather look like diffrent ages on some pages, basically a totally different person.
Bit disappointing but like I say you are given the chance to review.

28 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Emilia saves the forest

I had this book created for my niece who is 7 and has autism. The story of Emilia and Rose Light is every little girl’s dream. The likeness to my niece is really magical along with the story itself. The book arrived in superb condition and delivered before expected date. I can’t wait to give it to Emilia she’s going to love being star of her own book. I will be ordering chapter 2 in the future.

1 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastically simple to make!

I’m a 62 year old lady and I no longer have a laptop or iPad so all is done on my phone. This was made so simple!! I’m delighted with my book! I can’t provide a photo because it’s for my Great Grandsons birthday on April 23rd! 100/100! Excellent quality and eejit proof too!

21 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Beautiful book

Absolutely delighted with this book. It was a little expensive but feel it was worth it. Very easy to use site and upload information required together with photos.

My granddaughter’s face lights up when she sees her picture with her dog on each of the pages. Beautiful colours and the story created was nice too.

27 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Getting 2 of my grandchildren these…

Getting 2 of my grandchildren these lovely books was the best and most treasured 1st birthday keepsake gifts,the service was excellent and arrived on time,I am very happy with them and would buy again,100% recommended
Thankyou

1 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I absolutely loved the book

I absolutely loved the book, it was for my granddaughters 1st birthday. The quality is exceptional and delivery was quicker than I thought. The pictures were fabulous. It will be something she will be able to keep forever. Definitely recommend.

4 de março de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Senkinek nem ajánlom

Senkinek nem ajánlom – Elveszett csomag, visszatérítés elmaradása

Senkinek nem ajánlom ezt az oldalt! 22 980 Ft értékben rendeltem tőlük könyveket, amiket előre kifizettem. A csomagot a futárszolgálat elhagyta, erről hivatalosan is értesített a cég , de kiderült, hogy a webshop a valós érték töredékére (kb. 7 600 Ft-ra) biztosította csak a küldeményt, így a kárrendezés szinte lehetetlen. A webshop elméletileg küldött újra le gyártott könyvet a rendeléseimből, de azok sem érkeztek msg. A kifizetett teljes vételárat ha nem akarja visszatéríteni, a leveleimre érdemben nem válaszolnak, jelentősen messzebbre viszem az ügyet. December 3 óta várok, és semmi...Email-ek hada talán vezet valamire. Nagyon vigyázzatok velük, ha elveszik a csomagotok, futhattok a pénzetek után!
Amennyiben meg kapom a teljes vételár visszatérítését, nem teszek jogi lépéseket.

19 de janeiro de 2026
Avaliação não solicitada
logotipo da Magical Children's Book

Resposta da Magical Children's Book

Kedves Ügyfelünk!

Nagyon sajnáljuk, hogy ilyen negatív tapasztalata volt a rendeléssel és a szállítással kapcsolatban. Teljes mértékben megértjük a csalódottságát és az aggodalmát az elveszett csomag és a visszatérítés miatt.

Szeretnénk ezt az ügyet a lehető leghamarabb és legmegnyugtatóbban rendezni Önnel. Kérjük, vegye fel velünk a kapcsolatot közvetlenül az alábbi linken keresztül, hogy munkatársaink kivizsgálhassák az esetet és megoldást találjanak a problémára:

https://magicalchildrensbook.co.uk/contact

Várjuk jelentkezését, hogy segíthessünk.

Üdvözlettel,

Varázslatos Gyerekkönyv

Avaliado com 1 de um total de 5 estrelas

I paid for a book 22/12/24 and it…

I paid for a book 22/12/24 and it hasn't arrived. Can anyone give me details how to connect the company please.
Much appreciated

22 de dezembro de 2025
Avaliação não solicitada
logotipo da Magical Children's Book

Resposta da Magical Children's Book

Dear Julia,

Thank you for reaching out to us. I am truly sorry to hear that you haven't received your book yet, especially since you ordered it back on December 22nd. I completely understand how annoying this must be for you.

We want to resolve this for you as quickly as possible. Could you please send us a direct message with your order details via our contact page at https://magicalchildrensbook.co.uk/contact?

As soon as we receive your message there, we will investigate immediately and make sure this gets sorted out for you.

Kind regards,

Magical Children's Book

Avaliado com 1 de um total de 5 estrelas

I ordered my grandson a book on…

I ordered my grandson a book on December 13, 2025 and delivery has been pushed back to January 2nd! UPS didn’t even receive the book till December 21st. I will never order another book from this company as a special “gift”.

13 de dezembro de 2025
Avaliação não solicitada
logotipo da Magical Children's Book

Resposta da Magical Children's Book

Dear Anit,

I am truly sorry to hear about the delay regarding your grandson's book. I completely understand how frustrating this is, especially since it was intended as a special gift and did not arrive in time.

We would like to investigate exactly what went wrong with the shipment and resolve this for you. Could you please contact us via https://magicalchildrensbook.co.uk/contact? This will allow us to look into your specific order details with you and find a solution.

Kind regards,

Magical Children's Book

Avaliado com 1 de um total de 5 estrelas

Well what a shame

Well what a shame. Everything was going well until delivery. It appears I am not alone. I even shared the Company via my socials as I was so impressed. I ordered two books on 24 Nov separate orders. Sent two emails when they did not arrive. First response was generic fob off. Second response was much apologies and we will reprint for you. I have received only one book. So now to decide as it's Xmas eve 7 pm, do I gift the book to my grandson or my nephew. Please don't suggest I contact you directly, I assure you I will be doing so requesting a full refund. I suggest you think ahead for 2026 and adjust the expected delivery time to something more realistic. Very disappointed 😞

24 de dezembro de 2025
Avaliação não solicitada
logotipo da Magical Children's Book

Resposta da Magical Children's Book

Dear Gill,

I am incredibly sorry to hear about this situation. It is truly heartbreaking to read that you are facing a choice between gifting your grandson or your nephew on Christmas Eve. This is absolutely not the experience we wanted to create for you, especially after you placed your orders so well in advance.

We sincerely apologize for the failed delivery and for the fact that our previous communication felt generic and dismissive. We clearly missed the mark, and we are going to do our absolute best to improve our service and ensure our delivery estimates are realistic, just as you suggested.

We understand your disappointment and your decision to request a full refund. We will be looking out for your direct contact to resolve this immediately for you.

Once again, our deepest apologies for letdown during this holiday season.

Kind regards,

Magical Children's Book

Avaliado com 1 de um total de 5 estrelas

Order 2 books as gifts

Order 2 books as gifts. Reached out to the company with only a generic response email. The production time was late. The shipping was the slowest method possible. Now it won’t arrive till after the new year.. if you want to order books like these find a different company

23 de dezembro de 2025
Avaliação não solicitada
logotipo da Magical Children's Book

Resposta da Magical Children's Book

DearTammy,

I am sincerely sorry to hear about your negative experience with your recent order. I completely understand your frustration regarding the production delays and the shipping speed, especially since these were intended as gifts for the New Year.

I also apologize that your previous attempt to contact us resulted in a generic response. That is not the level of service we aim for. We take your feedback very seriously and we are going to do our best to improve our processes and communication to ensure this does not happen again.

Kind regards,

Magical Children's Book

Avaliado com 2 de um total de 5 estrelas

Time consuming tool with limited capabilities

I tried this platform based on the site’s claims that text and illustrations can be adjusted afterward and that creating a personalized book is a straightforward process. In practice, that was misleading.

The tool does not reliably support character or image consistency across pages. Details like outfits, facial features, proportions, and even character height vary from page to page, and attempts to correct this frequently resulted in looping behavior that prevented meaningful updates. Making what should have been simple, global changes required hours of trial and error.

After investing so much time, it felt like I had no choice but to complete the purchase. There is also no way to remove pages or shorten the book, so once I was exhausted and ready to stop, I could not scale the project down. Between the creation fee, the book itself, and shipping, the total ended up being over $50, only to receive a result that was still visually inconsistent. For that level of effort, there are other services that require far less work and deliver more polished results.

A four-year-old might not notice every inconsistency, but as the person creating and gifting the book, the differences in clothing, scale, and appearance from page to page are obvious and disappointing. Ultimately, this was not a good investment of time, especially given the subpar end result and the no-refund policy.

The concept has potential, but the current experience does not match how the platform is marketed.

15 de dezembro de 2025
Avaliação não solicitada
logotipo da Magical Children's Book

Resposta da Magical Children's Book

Dear Customer,

Thank you for taking the time to share your detailed and honest feedback with us.

I am sincerely sorry to hear that your experience with our creation tool was frustrating and time-consuming, and that the final result did not meet your expectations regarding character consistency. We understand your disappointment, especially considering the effort and money you invested in creating this gift.

We take your points regarding the technical difficulties and the consistency of the illustrations very seriously. We are currently doing our best to further develop and improve the product to ensure a better and smoother experience in the future.

Kind regards,

Magical Children's Book

Avaliado com 3 de um total de 5 estrelas

3 Weeks On... Not received 🤷🏼

MCB emailed and asked for a review , ok: Ordered on the 6th Dec... Still not received.

18 de dezembro de 2025
Avaliação não solicitada
logotipo da Magical Children's Book

Resposta da Magical Children's Book

Dear Customer,

I am very sorry to hear that you have not yet received your order from December 6th. This is certainly not the experience we want for you, and I apologize that you received a review request before your package arrived.

Please contact us directly so we can investigate exactly where the problem lies and solve it for you immediately: https://magicalchildrensbook.co.uk/contact

We are eager to set this right.

Kind regards,

Magical Children's Book

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais