Im a new customer, i only made a deposit of £10 and got 4 bonuses! 2 on big bass and 2 on the panda game... something fury? Anyway i won over £300 in the end! The company cant control the spins. Sorry... Ver mais
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Veja o que dizem as avaliações
Magical joke 🤣🤣🤣 This casino is now how put blood pressure Nothing works probably I'm regretting with one welcome bonus Riceve dyfret of course more crrrrrap bonus If I'm complaining s... Ver mais
Having read the previous negative reviews I falsely believed this would have been down to individuals losing financially from this gambling website. I was wrong. I urge you please not to spend any mon... Ver mais
A empresa respondeu
Nothing magical about this site false advertising and got more chance of winning lottery every time you put it on. Like how they respond to good reviews but don't respond to bad reviews probably getti... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Magical Vegas
Escrito pela empresa
Welcome to Magical Vegas Baby! Our Mega-Online Casino never sleeps, we are open 24/7 serving you with a larger than life online gaming entertainment! Magical Vegas is all about the superlatives - our site hosts the hottest online slots, adrenaline-racing live casino games, and table and card games from industry-leading providers including NetEnt, Novamatic, Microgaming and Scientific Games all in the palm of your hand! We’ll spoil you with a welcome bundle to get your heart racing!
Our players' satisfaction is what matters to us! That’s why we have a special loyalty program in place for our regular players. Expect to be rewarded for your loyalty with the best loyalty perks. Our players are pampered with special promotions, bonuses, events and gifts.
Magical Vegas is licensed and regulated in Great Britain by the Gambling Commission under account number 57924 for GB customers playing on our online sites. For customers outside of Great Britain, we are licensed by the Government of Gibraltar and regulated by the Gibraltar Gambling Commission under license numbers RGL 133 and RGL 134.
Informações de contato
1,6
Muito Ruim
211 avaliações
Não respondeu a avaliações negativas
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Communication error loses bonus
Playing a slot and midway through a bonus the game crashed. when I refreshed to start again as I have on all other sites, the bonus was no longer there, neither was the money I had already won. Cannot get through to anyone on the phone, no response on live chat and no response to email. Straight away thinking scam after wagering a lot of money
1 de março de 2022
Avaliação não solicitada
Resposta da Magical Vegas
“Hi Ciaran,
Thank you for taking the time to review Magical Vegas online. We're sorry to hear of your frustration with the Site and communication.
We will make sure your feedback is passed on to the Magical Vegas team to review. If you would like us to investigate anything for you, or if you would like to discuss this further, please let us know by emailing us at reviews@rank.com and include full details of your concerns.
We really hope that your future experiences with Magical Vegas are fun and enjoyable. We will be doing all we can to ensure this is the case.
Regards
Deana.
I have won money on this site and it…
I have won money on this site and it pays out very quickly so no waiting around for withdrawals to be pending and approved. The only thing I find is that it constantly looses connection with the internet and I spend more time logging back in than actually playing. Some games it doesn’t connect to at all so sometimes very limited to what you can play. I have never received a response from this site after posting this review.
12 de janeiro de 2022
Avaliação não solicitada
Resposta da Magical Vegas
“Hi Linda,
Thank you for your review of Magical Vegas online. We would like to apologise for your disappointment with constantly loosing connection on the Site.
Your feedback have been passed on to the Magical Vegas team to investigate. If there is anything further that you would like us to address, or if you would like to discuss your concerns, please just email us at reviews@rank.com and with the relevant details.
We really hope that the next time you log in to Magical Vegas.com it is a positive experience. We will be working hard to make sure of this.
Regards
Deana.
Good game choice but most games dont…
Good game choice but most games dont work for some reason then says currently unavailable. So the game that I could play were boring. No features and hardly any wins out of 70 pound. Also when trying to get back on website google and internet explorer kept saying bad request. Not for me I'm afraid.
8 de janeiro de 2022
Avaliação não solicitada
Resposta da Magical Vegas
“Hi Siobhan,
Thank you for your review of Magical Vegas online. We would like to apologise for your disappointment with the Games Choice.
Your feedback have been passed on to the Magical Vegas team to investigate. If there is anything further that you would like us to address, or if you would like to discuss your concerns, please just email us at reviews@rank.com and with the relevant details.
We really hope that the next time you log in to Magical Vegas.com it is a positive experience. We will be working hard to make sure of this.
Regards
Deana
Debit card scam -£500 I have never used this site in my life
Im abroad on holiday and just received a notification your webpage taken £500 from my Business debit card.
I never heard or used your webpage or games, and never gave my details!
And my card with me abroad.
My bank started an investigation but I just hope there is someone on your end who wanna help.
Regards
After 6 months still no result from this scammers. My bank refunded me but this scumbags.....
16 de dezembro de 2021
Avaliação não solicitada
Resposta da Magical Vegas
Hi Sandor,
We're sorry to hear of this. We will cooperate with any investigation launched by your bank.
If you would like to discuss this further, we would kindly ask that you please contact us via email on reviews@rank.com.
Kind regards,
Gemma
Lucky Pants Bingo Team
Fantastic site, really enjoyed playing and withdrawals arrived when they said they would
I joined Magical Vegas a couple months ago, but didn't actually play until last night. I loved the site, played my favourite games (I love Slingo :) If I have winnings above my initial deposit, I will withdraw my initial deposit, play with my winnings & I'll then stop playing once that's gone. This way I'm controlling my spend. The site explains that some banks will receive payouts immediately while others pay out between 1-3 working days. I'm very happy to say I received my withdrawals today, with no problems this morning. I have just one irk, I'd like to receive an email when you make withdrawals so I can file it in my 'Bingo email file' but I can certainly live without it! LOL Great, very impressed, I can't understand why some people seem to have issues!
30 de novembro de 2021
Avaliação não solicitada
Absolute rip off this site.
Absolute rip off this site.. never win anything, paid £100s in and hardly any return.. just take take take!!!
24 de novembro de 2021
Avaliação não solicitada
Resposta da Magical Vegas
Hi Alan,
Thank you for taking the time to review Magical Vegas, and we're sorry to hear that you're not happy with our website.
Although we understand your concerns and frustrations regarding your game play, we can assure you that all our games are fair and unbiased. We use advanced “Random Number Generators” (RNGs) to determine results and to make sure that all games have a truly random outcome. In addition to this, our games are constantly tested and regulated by an independent authority to ensure fairness at all times.
If you would like to discuss this or investigate further, please email us on reviews@rank.com, including full detail of your issue and account, and we'll be glad to look into this further.
We look forward to hearing from you.
Many thanks,
Beth
Magical Vegas Team
They've taken £340 of my winnings!
Edit...just as I suspected, the answer they have given proved their bonuses are worth diddly squat.... be warned everyone...they have the following clause deep within the ts& cs...never known this before, but you live &learn....
The maximum amount that can be converted to real from any bonus or bonus winnings unless otherwise stated is 5x the initial bonus amount. This applies to funds that have been generated wholly or partly by the winnings from a playable bonus balance. In the event of excess winnings being credited following completion of the wagering requirements, we reserve the right to remove these credits.
Had the same experience as below. After spending a fair amount of my own money I played my £10 bonus, waging requirements £2400. Won decent amounts with balance getting up to £800, as expected balance going down quickly as soon as getting near the waging requirements, but I knew I would still end up with at least £350 to bank after the waging requirements were completed at this rate. As soon as I hit the £2400 spent my balance dropped from £390 down to £51...so they've stolen £340 of my winnings! I've emailed but going by below all I expect I will get is a robot response on here and my email ignored!
22 de novembro de 2021
Avaliação não solicitada
Resposta da Magical Vegas
Hi Michelle,
Thank you for taking the time to review Magical Vegas, and we're sorry to hear of your frustration with our promotions.
From the sounds of your experience, it sounds like you hit our Maximum Convertable Amount for this offer. This is explained in more detail in our Terms which can be found here > https://www.magicalvegas.com/terms-and-conditions/general-promotional-terms-and-conditions
We are unable to discuss your specific account details due to the General Data Protection Regulations. If you would like to discuss this further, we would kindly ask that you please contact us via email on reviews@rank.com and include details of your concerns. We will aim to respond within 3-5 working days.
We look forward to hearing from you soon.
Kind regards,
Jack
Magical Vegas Team
My withdrawal
Hi
I have won and withdrawn £600 but nothing has come to my account instead my deposit amount has been taken and now the web page won’t even open and can’t even log in I need my money
31 de outubro de 2021
Avaliação não solicitada
Resposta da Magical Vegas
Hi Sash,
Thank you for taking the time to review Magical Vegas, and we're sorry to hear of your frustration with our site and service.
We are unable to discuss your specific account details due to the General Data Protection Regulations. If you would like to discuss this further, we would kindly ask that you please contact us via email on reviews@rank.com and include details of your concerns.
We look forward to hearing from you soon.
Kind regards,
Jack
Magical Vegas Team
I signed up and deposited and won a…
I signed up and deposited and won a decent amount playing video poker and withdrew it with no problems. I had an imposed limit in place and was happy with that.
Once they noticed I wasn't looking to play it all back they started with free bets and spins etc which I ignored. I then had an e-mail saying they've changed their deposit limit policy and that I needed to set my own.
Through choice I decided to play more and use what I had won. I then won more and not surprisingly they used the responsible gambling excuse to suspend my account even though I've replied to their e-mail stating I am happy and don't have a problem. I now can't log in and they have £4,500 of winnings and not answering at all. Absolutely rip off and scammers. Just wish I had read these reviews first. Please stay away.
6 de outubro de 2021
Avaliação não solicitada
Resposta da Magical Vegas
Hi Andy,
Thank you for taking the time to review Magical Vegas, and we're sorry to hear of your frustration with our site and service.
We are unable to discuss your specific account details due to the General Data Protection Regulations. If you would like to discuss this further, we would kindly ask that you please contact us via email on reviews@rank.com and include details of your concerns.
We look forward to hearing from you soon.
Kind regards,
Gemma
Magical Vegas Team
Been on magic Vegas for a while self…
Been on magic Vegas for a while self excluded myself for 3 months because I was on a bad run myself exclusion was up magic Vegas sent me a email saying come and spin bonus wheel and get a bonus deposit £20 so I did I won £5 on bonus wheel I lost my £20 so played with £5 bonus which I had to stake £500 for the £5 bonus which I did I had £380 odd pound left when I did my100 times wagering for the £5 soon as I hit the £500 it took my £380 plus money I had in my account and put me £30 in I had put £20 in cash so I ended up £10 but had had to gamble £500 for the £5 bonus bet how can you win tryed speaking on line to see what was happening started in queue at number 2 40 mins later number 2 so tryed ring 0800 30 minutes no reply dodgey as hell site don’t waste your money and magic vegas don’t send me a automated message like you do trying to cover your rip of site £500 for a £5 bonus then pay me £30 JOKE
20 de setembro de 2021
Avaliação não solicitada
Resposta da Magical Vegas
Hi Wayne,
Thank you for taking the time to review Magical Vegas, and we're sorry to hear of your recent experience playing on our Website.
If you would like us to investigate this matter, or if you would like to discuss this further, please let us know by emailing us on reviews@rank.com and include full details of your concerns.
We look forward to hearing from you soon.
Kind regards,
Bethany
Magical Vegas Team
Joined and won on my first game
Joined and won on my first game. Withdrew funds which said funds withdrawn successfully. When it hits my bank I will upgrade to 5 stars. On another note there are a lot of popular games on the site
15 de setembro de 2021
Avaliação não solicitada
Resposta da Magical Vegas
Hi Andrew,
Thank you for taking the time to review Magical Vegas, and we're sorry to hear of your recent experience playing on our Website.
Please let us know if you are still waiting on your funds by contacting us directly.
We look forward to hearing from you soon.
Kind regards,
Jack
Magical Vegas Team
Another scamming casino the same as…
Another scamming casino the same as other from this brand.Thieves and scammers.Rigged games for sure.Stay away from that thieves.
22 de agosto de 2021
Avaliação não solicitada
Resposta da Magical Vegas
Hi Marcin,
Thank you for taking the time to leave us a review. We're sorry to hear of your dissatsfaction with our site.
We are unable to discuss specific details due to the General Data Protection Regulations. If you would like to discuss this further, we would kindly ask that you please contact us via email on reviews@rank.com and include details of your concerns.
We look forward to hearing from you soon.
Kind regards,
Jack
Magical Vegas Team
I have nether been so cheated out of…
I have nether been so cheated out of money by any on line site as I have this on . Lighting roulette can times your number by up to 500x so for every £1 you place you get £500 back . But magic vagas do not like you to win .
Rejecting your bets when your number x100 . Taking money out of your balance as they feel free . I have an email saying they no they owe me £163 that they taken out of my account by mistake but are not paying it back
I would stay away from this company. The ball stops between to numbers and they pay on the one that’s not x up .
They are the worst company iv played with on line
Stay away unless you like giving money away
2 de agosto de 2021
Avaliação não solicitada
Resposta da Magical Vegas
Hi Jeremy,
Thank you for taking the time to review Magical Vegas and we're sorry to hear of your dissatisfaction with our site.
If you would like us to investigate this further for you, please do contact us via email on reviews@rank.com and include details of your concerns.
We look forward to hearing from you soon.
Kind regards,
Jack
Magical Vegas Team
It's a spam company
It's a spam company. I receive postal mail to an old address (forwarded on to my new address) at which I've not lived for 4 years. I started receiving this mail about 6 months ago.
What a waste of paper, the environment and what a disgusting practice to dig up addresses which must be from some unknown database that people clearly didn't know they signed up for somewhere from over 4 years ago and start spamming people. I assume this also includes addicts that without warning will start to receive mail through their door, which is probably very difficult to ignore.
28 de julho de 2021
Avaliação não solicitada
Resposta da Magical Vegas
Hi Benjamin,
Thank you for taking the time to review Magical Vegas and we're sorry to hear of your dissatisfaction with our postal marketing.
If you would like us to investigate this further for you, please do contact us via email on reviews@rank.com and include details of your concerns.
We look forward to hearing from you soon.
Kind regards,
Jack
Magical Vegas Team
Great site with loads of popular games…
Great site with loads of popular games with options to play in demo mode as well. Had a win recently and got the dreaded response of "account needs to be verified" when I requested a withdrawal so was expecting a long and drawn out wait for the payout. However I am very pleased to report that the whole process took just a couple of days and I was kept informed / updated by their customer services throughout.
Happy to recommend to UK players.
22 de julho de 2021
Avaliação não solicitada
100% SCAMMERS🙈🙈🙈
SCAMERS🙈🙈🙈 100%Tyrical site of arrogant and greedy scamers. Bonuses,wildes are removed from all the slots. All slots play only in favor of this smelly garbage, there is simply no chances of winning something. This is probably the worst online casino on the planet💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩🤬🤬🤬🤬🤬
9 de julho de 2021
Avaliação não solicitada
Resposta da Magical Vegas
Hi Aleks,
Thank you for taking the time to review Magical Vegas and we're sorry to hear of your dissatisfaction with our site.
If you would like us to investigate this further for you, please do contact us via email on reviews@rank.com and include details of your concerns.
We look forward to hearing from you soon.
Kind regards,
Jack
Magical Vegas Team
playing on this site was better before.
6 de julho de 2021
Avaliação não solicitada
Resposta da Magical Vegas
Hi John,
Thank you for taking the time to review Magical Vegas and we're sorry to hear of your dissatisfaction with our site recently.
If you would like us to investigate anything for you further, please do contact us via email on reviews@rank.com and include details of your concerns.
We look forward to hearing from you soon.
Kind regards,
Jack
Magical Vegas Team
Used to love this site but now when i…
Used to love this site but now when i try to play it lets me play for so long then kicks me out continually have to try to log in again after every game and bonuses are few and far between really disappointing from what used to be a great site
1 de julho de 2021
Avaliação não solicitada
Resposta da Magical Vegas
Hi Mandy,
Thank you for taking the time to review Magical Vegas and we're sorry to hear of your dissatisfaction with our site.
If you would like us to investigate this further for you, please do contact us via email on reviews@rank.com and include details of your concerns.
We look forward to hearing from you soon.
Kind regards,
Bethany
Magical Vegas Team
Resposta da Magical Vegas
Hi there,
Thank you for taking the time to review Magical Vegas, and we're sorry to hear of your recent experience.
If you would like us to investigate any of your concerns further, we would kindly ask that you contact us on reviews@rank.com and include full details of your concerns.
We look forward to hearing from you.
Kind regards,
Beth
Magical Vegas Team
Scam site
Scam site. Support non existant. Avoid like the plague.
18 de março de 2021
Avaliação não solicitada
Resposta da Magical Vegas
Hi Mike,
Thank you for taking the time to review Magical Vegas, and we're sorry to hear of your recent experience.
If you would like us to investigate any of your concerns further, we would kindly ask that you contact us on reviews@rank.com and include full details of your concerns.
We look forward to hearing from you.
Kind regards,
Jack
Magical Vegas Team
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