Magnolia Box Avaliações 

470
•
O TrustScore é 4.5 de um total de 5

4,7

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Your web site came up in the top three for “Jacob’s Dream”. Affordable and options for sizes, seamless Ordering and Delivery from England. I am pleased.

Avaliado com 5 de um total de 5 estrelas

The product was very good and it arrived safe and well packed. Great quality. Very happy of my purchase. Thank you for being so quicker in the delivery process, very good. Not so bad experience wit... Ver mais

Avaliado com 5 de um total de 5 estrelas

First time purchasing from Magnolia Box. Item delivered on time and packaged very well to protect the framed photo from breakage.

Avaliado com 4 de um total de 5 estrelas

I ordered a bunch of postcards and the quality was really good. Each postcard was wrapped up professionally and the picture information was given on the back. Only issue being, there was big delay... Ver mais

Detalhes da empresa

  1. Loja de artigos domésticos
  2. também em
  3. Galeria de Arte

Escrito pela empresa

A huge collection of art, affordably priced and expertly crafted into beautiful, tailor-made prints that turn your house into a home.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

470 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 33% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(470)

49 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Excellent service, again

The same prompt and reliable service that we have come to rely on.
Excellent choice of products, easily navigated on the website.
Quality colour-true printing and neat framing.
Everything was packaged in a safe and secure manner

29 de setembro de 2023
Avaliado com 5 de um total de 5 estrelas

Excellent service

Ordered large print on canvas and delivered 2 days later. Very pleased with item. Kept well informed during order progress. Courier company excellent as well.

27 de setembro de 2023
Avaliado com 4 de um total de 5 estrelas

Swift delivery of what I ordered which…

Swift delivery of what I ordered which was just right. One picture frame very slightly damaged at one corner.

17 de agosto de 2023
logotipo da Magnolia Box

Resposta da Magnolia Box

Hi Adam. Thanks for the feedback! Really sorry to hear your order arrived damaged. Please could you drop us an email at sales@magnoliabox.com with more information so that we can look into this for you?

Avaliado com 3 de um total de 5 estrelas

The product was excellent.

The product was excellent.
Unfortunately the delivery service was not.
Otherwise product & ordering would have been awarded 5. Seems important to highlight to any business.

3 de setembro de 2023
logotipo da Magnolia Box

Resposta da Magnolia Box

Hi Leo. Sorry to hear there was an issue with the delivery! Appreciate you bringing this to our attention. Please could you drop us an email at sales@magnoliabox.com with more information so that we can look into this for you?

Avaliado com 5 de um total de 5 estrelas

Fabulous paperwork and lovely poster. Just the right size.

The packaging which arrived with my poster of Tissot's The Bridesmaid was lovely and the poster was lovely too. The material of it is superb. Having seen the original in the archives of Leeds Art Gallery I can see the differences but no copy can capture everything. It's going to look great on my wall when it's framed. I love it and all his paintings. My friends have been intrigued with all the detail found on the poster. My old one has gone blue after 21 years so I'm happy with its replacement. Thank you.

14 de setembro de 2023
Avaliado com 3 de um total de 5 estrelas

Good quality product. Slow delivery

I ordered a gift card. It took 9 working days to arrive which was disappointing. The quality of the card however was very good. The card was a print of an oil painting from a local museum collection but did not state the name of the painting, painter, or the date. That would be a useful thing to add to the bottom outer of the cards.

26 de agosto de 2023
logotipo da Magnolia Box

Resposta da Magnolia Box

Hi Richard. We're really sorry about the delay with your order. I can see that it shipped on time but that there was a hold-up with Royal Mail. We’ve issued a 20% refund by way of apology for this.

Regarding your suggestion about adding the artwork details to our greetings cards – unfortunately, this is something we’re currently unable to support, but we hope to be able to in the near future.

Avaliado com 1 de um total de 5 estrelas

Picture of Laxey Wheel was not mounted…

Picture of Laxey Wheel was not mounted properly, the words explaining were half hidden. Very disappointing.

2 de agosto de 2023
logotipo da Magnolia Box

Resposta da Magnolia Box

Hi, we're really sorry to hear this order wasn't as expected! Please get in touch with us at sales@magnoliabox.com and we will investigate!

Avaliado com 5 de um total de 5 estrelas

Excellent

Magnolia Box has been very responsive to my earlier complaint. The details are in the earlier version of this review, which had only one star, as I was very upset. You can see by their response that some malicious actor got ahold of their credentials and targeted my Redbubble Shop (Noveltyverse). Today I received a notice from Redbubble that both of my Van Gogh's are, in fact, not Magnolia Box's copyright, and I'm certain the letter Magnolia Box sent on behalf of me (and others affected, I imagine) made it happen much faster than it otherwise would. FIVE STARS!
(Updated August 22,2023)

Old Review
This company claims copyright violations on public domain art and has shut down some of my offerings on Redbubble - horrendous!
Update: The company has asked for Trustpilot to take this review down, but I am fighting it. I wish I could upload a screenshot of Redbubble's email telling them Magnolia Box claimed"Irises" & "Cafe Terrace at Night" by Vincent Van Gogh was their intellectual property because I would.
Further Edit: I've received Magnolia Box's reply which seems reasonable. When Redbubble responds and reinstates my products, this review will disappear [8/22/23 edit: Decided not to "disappear" this, instead making it 5 stars - MB can have it down upon request, but it's a good lesson for all of us]. I am not any part of a "coordinated" anything and resent the inclusion. Magnolia box seems to have lost control of their own email, and it is reviews like this that seem to get their attention. Not my fault, but they made it my problem.

14 de agosto de 2023
Avaliação não solicitada
logotipo da Magnolia Box

Resposta da Magnolia Box

We're really thrilled to hear that your listings have been re-instated, Allen, and thanks so much for updating your review. We cannot imagine why someone chose to name our company in the DMCA takedown request form (the individual's name and address are not recognised by us), and only wish there had been some sort of verification of the details on the form before the strange request was actioned! We wish you the very best with your business! (Updated 23 August 2023)


Original response:
Hi Allen,

This review is not based on a genuine experience with our company, and appears to be part of a coordinated response to damage our online reputation.



However, it has alerted us to someone (or a bot) using the email address contact@magnoliabox.com (an address we do not use for the company) to report DMCA takedown notices on Redbubble. I can categorically confirm these reports have not originated from our business, we have no interest in any futile attempt to try and police the Internet and they appear entirely malicious.

We have sent the following email to Redbubble:

"It appears that there is a concerted effort to remove public domain images using this email address: contact@magnoliabox.com

However, these emails are not originating from magnoliabox.com and this email address is not one that is used by the company.

Please black-list this email address (contact@magnoliabox.com) and also revert any requests to withdraw images that have been made using this email address. They have not originated from our business and it appears to be a coordinated and malicious attack targeted against specific individuals."

Hopefully this will result in a swift conclusion and any impact to you will soon be reversed. We have had no part in this but we will do our best to help resolve.

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