It was easy to find the item I wanted and there were suggestions for additional related items which I also ordered. Was a bit hesitant to order as shipping to US but items arrived intact and within a... Ver mais
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Veja o que dizem as avaliações
I paid for fast delivery which your courier did not fulfill. I have requested a refund of the extra I paid for delivery through your contact service but you have not actioned it. It's unacceptable... Ver mais
A empresa respondeu
Amazing, im in love. Ive reccomended the app to so many is my discord servers and reddit communities, and ik a lot have people have been buying especially the tins, its much better than the secondary... Ver mais
A empresa respondeu
Delivery provider now Yodel. Yodel lost parcel. Yodel took photograph of somebody else's front door. Same house number is mine so obviously not in our road. Tried to contact Mags Direct. Web... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Purchase Your Favourite Magazine with MagsDirect! We supply single issues, not subscriptions, giving you the freedom to choose which magazines you buy and when. You can look forward to the latest editions arriving through your door without the hassle of having to pop to the shops. Magazines are a fantastic source of information, tips and news, so whether you need gardening inspiration with BBC Gardeners’ World or bringing the world to your door with National Geographic – we are dedicated to bringing you fresh, exciting and entertaining reads all year round. Whether it’s food, health, fashion, sports, motoring, travel, home, tech or more – here at MagsDirect, there’s always an exciting new read to explore.
Informações de contato
Frontline Ltd, 1st Floor, Stuart House, St John's St, Peterborough, PE1 5DD, Peterborough, Reino Unido
- magsdirect@flgroup.co.uk
- magsdirect.co.uk
4,0
Muito Bom
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
We had delivery issues
We had delivery issues. But they were dealt with quickly and communicated very well.
9 de janeiro de 2026
Avaliação não solicitada
Resposta da Mags Direct
Thank you for your 4-star review Thomas . It is very much appreciated and your feedback means a lot to us.
We are sorry to hear that you had some delivery issues with your order. This is not the experience we want for our customers and we endeavour to resolve any problems as quickly as possible. We look forward to seeing you back again with us in the future.
Best wishes,
Mags Direct.
Delivered as promised!
3 de outubro de 2025
Resposta da Mags Direct
Thank you for your 5-star review, Hugo. It is very much appreciated.
Your feedback means a lot to us, and we are happy that you had an efficient and speedy experience with Mags Direct. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.
Best wishes,
Mags Direct.
fast shipping
Best way to get Lego magazines in the US.
21 de dezembro de 2025
Avaliação não solicitada
Resposta da Mags Direct
Thank you for your 5-star review Christopher. It is very much appreciated.
Your feedback means a lot to us and we are happy that you found we are the best way of getting your Lego magazines in the US. We look forward to seeing you back with us in the future.
Best wishes,
Mags Direct.
Great prices
Great prices, great offers and came quickly. Would definitely continue to shop.
1 de janeiro de 2026
Avaliação não solicitada
Resposta da Mags Direct
Thank you for your 5-star review, Andrew. It is very much appreciated.
Your feedback means a lot to us, and we are happy that you had an efficient and speedy experience with Mags Direct. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.
Best wishes,
Mags Direct.
Rubbish Delivery
I sent for a vinal record for my son for Christmas on the 19th of December and paid £5•99 for speedy delivery it never came in time being delivered 3 days after Christmas which was useless and a huge disappointment this looks like it was due to your time processing the order
19 de dezembro de 2025
Avaliação não solicitada
Resposta da Mags Direct
We’re very sorry to hear about the delay and the disappointment caused, especially as this was a Christmas gift and Express delivery was selected. We understand how frustrating this must have been.
Please contact us via https://www.magsdirect.co.uk/contact
with your order details so we can look into what happened and resolve this for you.
Kind regards,
MagsDirect
I order the magazine for next day…
I order the magazine for next day delivery but it took a week to arrive
21 de dezembro de 2025
Avaliação não solicitada
Resposta da Mags Direct
We’re sorry to hear that your delivery took longer than expected after selecting next day delivery. Unfortunately, courier delays can occasionally occur, but we appreciate how disappointing this is.
Please get in touch with us via https://www.magsdirect.co.uk/contact
with your order details so we can look into this and resolve it for you.
Kind regards,
MagsDirect
Yet to receive my order….
Yet to receive my order….
Ordered on the 16th December and paid for Express delivery assuming it would arrive in time for Christmas but as of yet I am still waiting. I have tried to contact twice to ask for the tracking reference but as of yet I have no had a reply. Fully appreciate that you need time to process emails especially during the Christmas period but I have now been sent two links asking to leave a review for a magazine which was a gift I still have not received.
Fault probably lies with the courier but someone needs to take responsibility and either resend the order or refund my money.
16 de dezembro de 2025
Avaliação não solicitada
Resposta da Mags Direct
We’re very sorry for the delay and the lack of response you’ve experienced, especially as this was a Christmas gift ordered with Express delivery. We understand how frustrating this must be.
Please contact us via https://www.magsdirect.co.uk/contact
with your order details so we can investigate this urgently.
Thank you for bringing this to our attention.
Kind regards,
Mags Direct
Bad delivery,yodel
The delivery company you used Yodel did not deliver to correct place but four neighbours away which was not instructed. Always use royal mail they know how to deliver
24 de dezembro de 2025
Avaliação não solicitada
Resposta da Mags Direct
Thank you for your feedback.
We’re sorry to hear about your delivery experience. According to the courier’s confirmation, the parcel was marked as delivered to the address provided. As delivery placement is handled by the courier, we’d be happy to look into this further for you.
Please contact us via magsdirect.co.uk/contact so we can review the matter in more detail.
Magazine left in rain by delivery driver
The delivery driver left the magazine in the pouring rain outside someone else's house. Not the best service!
13 de dezembro de 2025
Avaliação não solicitada
Resposta da Mags Direct
We’re very sorry to hear about this and completely understand how disappointing it must have been. Leaving a magazine in the rain and at the wrong address is certainly not the standard of service we aim to provide.
Please do get in touch with our customer service team via magsdirect.co.uk/contact so we can look into this and help put things right.
We apologise for the inconvenience caused and thank you for bringing this to our attention.
Best Wishes,
MagsDirect
easy to order and quick delivery
11 de dezembro de 2025
Avaliação não solicitada
Resposta da Mags Direct
Thank you for your 5-star review. It is very much appreciated.
Your feedback means a lot to us and we are happy that you had an efficient and speedy experience with Mags Direct. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.
Best wishes,
Mags Direct.
I did not receive the magazine I…
I did not receive the magazine I ordered and after two weeks and many emails the issue is still not resolved. Having ordered and paid Magazines Direct they referred me to another company to resolve the problem. They are now asking me for proof of payment despite them having adequate information to retrieve the information from their own records. I only gave 1 star because I couldn't give zero.
I have just received a message from Magazines direct (23rd December) claiming my magazine was delivered 11th December but if the correspondent had taken the trouble to read the emails on the issue it would have been noted that I received the wrong magazine. That is the problem that is still not resolved
9 de dezembro de 2025
Avaliação não solicitada
Resposta da Mags Direct
Hi David,
I can confirm your parcel was delivered on the 11th Dec. We have emailed over pictures and proof of delivery from Yodel.
If you have any further issues, please reach out to us via our contact form here: https://magsdirect.co.uk/contact/
Merry Christmas!
Best Wishes,
MagsDirect
Good range of magazines
21 de dezembro de 2025
Avaliação não solicitada
Resposta da Mags Direct
Thank you for your 5-star review. It is very much appreciated.
Your feedback means a lot to us and we are happy that you had a positive experience with Mags Direct and enjoyed our extensive range. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.
Best wishes,
Mags Direct.
Failed to get all my orders!!!
I ordered five magazines, but I only received three. I sent out an email to solve it but I didn't receive any feedback. Please help solve this issue!
15 de dezembro de 2025
Avaliação não solicitada
Resposta da Mags Direct
Thank you for your review and for bringing this to our attention Jehoon as your feedback means a lot to us.
We are very sorry that to date the the customer support team has not yet responded to your emails. We’ll make it a priority to resolve this issue for you.
Please also accept our apologies for any inconvenience and disappointment caused.
Best wishes,
Mags Direct.
Favourite UK Christmas magazine
This was an expensive, but the only way to obtain a copy of this year's Good Food's Vegetarian Christmas in Canada. It took 12 days to arrive but I was delighted to see that it had been packaged in cardboard and had not been damaged in transit. I was expecting the worst as I had not received a shipping notification. Perhaps share a tracking number?
18 de dezembro de 2025
Avaliação não solicitada
Resposta da Mags Direct
Thank you for your 5-star review Jane. It is very much appreciated and your feedback means a lot to us.
We are very happy to hear that you were pleased with our service and that your Christmas order arrived in perfect condition, considering the distance travelled. We hope you enjoy your selection and look forward to seeing you back again with us in the future.
Best wishes,
Mags Direct.
Ordered two bookazines but only…
Ordered two bookazines but only received the one
PS Email has been forwarded as well
19 de dezembro de 2025
Avaliação não solicitada
Resposta da Mags Direct
Thank you for your review and for bringing this to our attention Alfred as your feedback means a lot to us.
We are very sorry that to date the the customer support team has not yet responded to your emails. We’ll make it a priority to resolve this issue for you.
Please also accept our apologies for any inconvenience and disappointment caused.
Best wishes,
Mags Direct.
I couldn’t find the magazine I was looking for
I couldn’t find the magazine I was looking for - not sure why - perhaps because it’s a British publication and I’m in the USA. No matter, I was able to order it with no trouble. Thank you.
16 de dezembro de 2025
Avaliação não solicitada
Resposta da Mags Direct
Thank you for your 5-star review Wendy. It is very much appreciated and your feedback means a lot to us.
We are very happy to hear that you were pleased with our service and that although you are in the USA you could purchase what you were looking for. We hope you enjoy your selection and look forward to seeing you back again with us in the future.
Best wishes,
Mags Direct.
The speed and efficiency of the delivery
The speed and efficiency of the delivery
16 de dezembro de 2025
Avaliação não solicitada
Resposta da Mags Direct
Thank you for your 5-star review Ian. It is very much appreciated.
Your feedback means a lot to us and we are happy that you had an efficient and speedy experience with Mags Direct. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.
Best wishes,
Mags Direct.
It was very easy to order my magazine…
I ordered a magazine for my Aunty who lives in the UK, it was easy to order and arrived after only two days
16 de dezembro de 2025
Avaliação não solicitada
Resposta da Mags Direct
Thank you for your 5-star review Jacqueline. It is very much appreciated.
Your feedback means a lot to us and we are happy that you had a positive, easy to use experience with Mags Direct. We hope your Aunt enjoys her magazine and we look forward to seeing you back with us in the future.
Best wishes,
Mags Direct.
Very poor customer care
Only 2 magazines out of 3 I’ve ordered have arrived with no explanation as to where the missing one is.
Emailed customer service 2 weeks ago and I’m still waiting for a response
1 de dezembro de 2025
Avaliação não solicitada
Resposta da Mags Direct
Thank you for your review and for bringing this to our attention Carol as your feedback means a lot to us.
We are very sorry that to date the the customer support team has not yet responded to your emails. We’ll make it a priority to resolve this issue for you.
Please also accept our apologies for any inconvenience and disappointment caused.
Best wishes,
Mags Direct.
Never recieved my order
Made a purchase on the 25th of November and I still haven't received my order or any status updates that it was even dispatched. I contacted customer service and received no response.
25 de novembro de 2025
Avaliação não solicitada
Resposta da Mags Direct
Thank you for your review and for bringing this to our attention Sinead.
We are very sorry that to date the the customer support team has not yet responded to your emails. We’ll make it a priority to resolve this issue for you.
Could you please get in touch with our customer support team via https://magsdirect.co.uk/contact/ with your order number please.
Best wishes,
Mags Direct
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