Jeg købte en bikini, hvor der desværre var en lille fejl på overdelen, da jeg modtog den. Jeg kontaktede deres kundeservice og fik meget hurtigt tilsendt en ny uden beregning. Super god service og meg... Ver mais
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Veja o que dizem as avaliações
Jeg skrev ind til kundeservice, da en af mine bh-er ikke passede i størrelsen. Jeg fik svar med det samme, og Caroline var så sød at være behjælpelig samme dag med bytning af størrelser. Virkelig god... Ver mais
A empresa respondeu
I bought a beautiful bathing suit for my 25 yr old daughter and the quality exceeded our expectations, the fit was incredible, she said no other bathing suit fit her well like this one. it looks amazi... Ver mais
A empresa respondeu
I have both underwear and swimwear from the brand, and I'm so happy with all of it. It's very feminine, and it's just really comfortable to wear. I've received so many compliments on my bikini and the... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Mahéquline is a Copenhagen-based underwear and swimwear brand dedicated to designing iconic, timeless sets that celebrate confidence and elegance. Our designs merge the beauty of colour contrasting, aesthetic patterns, and cute detailing. We create sets that empower women to feel confident, because there is nothing quite like the energy you radiate when you feel truly gorgeous in your own skin.
Informações de contato
Midtager 29, 2605, Brøndby, Dinamarca
- +4520895639
- customer@mahequline.com
- mahequline.com
4,3
Excelente
95 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Despite shipping issues, I remain impressed
After dealing with some UPS issues, (Which the Mahéquline team was more than helpful to try and resolve) I can't be happier with my order. The colors are stunning, fit is incredible, (but definitely on the baggier side so size down) and doesn't cause me to overheat.
17 de dezembro de 2025
Avaliação não solicitada
Resposta da Mahéquline
Thank you so much for taking the time to share your experience! We’re really glad our team could support you through the UPS issues, we know how frustrating shipping delays can be. It means a lot to hear that you’re happy with the final result and that the colors, fit, and comfort lived up to your expectations.
We also appreciate you mentioning the fit details; that kind of feedback is incredibly helpful for other customers. Thanks again for your patience and for choosing Mahéquline, we truly appreciate your support!
Bad quality - would never recommend
Good customer service, they are responsive.
Quality is super bad, my first bikini broke the first day of vacation, the bra claps snapped in half literally the first time i put it on. I emailed their support and they were kind to send me a new.
Now this bikini turned rusty within no time. Looks horrible as super cheap. I tried to get a full refund but they are unwilling.
2 de dezembro de 2025
Avaliação não solicitada
Resposta da Mahéquline
Hi Malin,
Thank you for taking the time to share your experience, and we’re genuinely sorry to hear how disappointed you’ve been with the quality of your bikinis. That’s absolutely not the experience we want anyone to have, especially not on vacation.
It’s good to hear that our support team was responsive, but we fully understand that quick replies don’t make up for a product that breaks or shows rust so soon. That shouldn’t happen, and we take your feedback seriously. We’re already sharing your case with our product team so we can look into the hardware and material batch involved and prevent this from happening again.
Regarding the refund: since your original purchase was made at Arlanda Airport, it was processed through a separate retailer system, which means we unfortunately can’t issue a direct refund from our side. However, you are absolutely welcome to contact the Arlanda store for a refund, and you can show them your correspondence with us as documentation. If you’d like, you can also forward us any reply you receive from them and we’ll do our best to support you further.
We truly regret that we let you down and appreciate you bringing this to our attention.
Best regards,
Camille
Virkelig smukt og behageligt undertøj
Virkelig smukt og behageligt undertøj! Jeg havde et spørgsmål med en ordre, og de var virkelig gode til at hjælpe på en venlig og effektiv måde❤️
22 de novembro de 2025
Avaliação não solicitada
Resposta da Mahéquline
Tusind tak for din søde anmeldelses Anna ❤️ Det betyder så meget for os!
Resposta da Mahéquline
Hej!
Tak for din anmeldelse og beklager, at du har oplevet bøvl med retur og ombytning.
Vi er i fuld gang med at forbedre processen, og vi lancerer en ny returportal allerede i løbet af denne måned, som vil gøre det meget nemmere og hurtigere at håndtere retur og ombytninger fremover.
Tak for din tålmodighed, og du er altid velkommen til at kontakte os, hvis vi kan hjælpe dig yderligere. 🙏✨
Scam. Don't order internationally.
EDIT: This company is a scam. They don't refund returned goods. I am hundreds of pounds out of pocket. Have passed them onto my lawyer and they seem accustomed to this happening based on their response.
Disappointed with this brand despite having high hopes. I have spent so much time today trying to return two items of the 4 I ordered. The brand doesn't provide a returns address on their website so I emailed them asking for one. I received an automated reply saying I should wait up to 3 days for a response. They also don't publish their EORI number which is required to return a parcel to them internationally. I have still not succeeded in obtaining the information I need to return these unwanted items to them! Don't order from them internationally.
3 de setembro de 2025
Avaliação não solicitada
Resposta da Mahéquline
Hello Marina,
We are very sorry to hear you are not satisfied with our return process. We take every feedback as an opportunity to grow.
As mentioned on our website, returns are fully refunded once we receive the item back. The shipping for returning the product is the customer’s responsibility.
The reason you haven’t received your refund yet is simply because we have not received the returned goods. Exceptionally, and as mentioned in our email exchange, we are willing to process the refund just through the status of the shipment (even if we have not yet received the goods in our premises), and we await the tracking number to proceed.
In any case, rest assured that once the package arrives at our facility (or as soon as we can verify your tracking number) we will immediately process your refund.
Best regards
Camille
Resposta da Mahéquline
Hi Joris,
I am so so happy to hear, thank you for letting us know! 🍒
Have the best vacation ever!
xx
Stunning bathing suit and stellar service…
I bought a beautiful bathing suit for my 25 yr old daughter and the quality exceeded our expectations, the fit was incredible, she said no other bathing suit fit her well like this one. it looks amazing. on top of that, it came with a beautiful pink beach tote and the shipping was so fast to italy. thank you, would definitely buy again and suggest your shop to my friends.
23 de julho de 2025
Avaliação não solicitada
Resposta da Mahéquline
Thank you so much for your kind words! We’re absolutely thrilled to hear that your daughter loved the fit and quality of her new bathing suit - and that it made her feel amazing! It means the world to us to know our designs can make someone feel that confident. We're also so glad the pink beach tote and speedy delivery to Italy added to the experience. Thank you again for your support and for recommending us - we can’t wait to welcome you back soon! 💌🌸
Warmly,
The Mahéquline Team
Looove this brand🌟
I have both underwear and swimwear from the brand, and I'm so happy with all of it. It's very feminine, and it's just really comfortable to wear. I've received so many compliments on my bikini and the fit. The owner is also really sweet and helpful, and the customer service is fantastic. I'm just sitting here waiting for the next collection to drop 🤞🏼 I can only recommend Mahéqueline.
1 de julho de 2025
Avaliação não solicitada
Resposta da Mahéquline
This truly means so much - thank you! 🌟
We’re so happy you feel both confident and comfortable in your Mahéquline pieces 🤍 Hearing that you’ve received compliments on the fit makes our day!
Thank you for your kind words about the customer service too - we can’t wait to share the next collection with you ✨
With love,
Team Mahéquline
Great quality and fast delivery 💫💫
Such good quality, you can really feel it!!🤌🏼💞 I’m obsessed with the super cute designs, they are so original and such a vibe. And the delivery was insanely fast too 😍🍒
16 de julho de 2025
Avaliação não solicitada
Resposta da Mahéquline
Thank you so much for your lovely words! 💫🍒
We’re so happy you can feel the quality - and that you love the designs too 🤍 It means the world to us!
Can’t wait to see you in more Mahéquline ✨
With love,
Team Mahéquline
First noticed mahequline as my…
First noticed mahequline as my girlfriend was a big fan, and I totally fell In love with the bikinis as well! The quality is outstanding and the fit is perfection!! 💗
I got my package within no time as well, which was so great, as I needed it in time for my vacation
29 de junho de 2025
Avaliação não solicitada
Resposta da Mahéquline
This makes us so happy to hear! 💗 So glad you both love the bikinis, and that they made it in time for your vacation! Thank you for the sweetest words and for being part of the Mahéquline world!
So impressed
So impressed! The bikinis I purchased are such great quality and are so cute!
23 de junho de 2025
Avaliação não solicitada
Resposta da Mahéquline
This makes us so so happy to hear! <3 Wishing you the best summer of all times Rose!
Resposta da Mahéquline
Tusind tak for den fine anmeldelse Lisa. Det varmer mit hjerte at høre.
Tak!
Elsker det!
Leveringen var meget hurtig, produktet er af høj kvalitet, og størrelsen passer perfekt!
2 de maio de 2025
Resposta da Mahéquline
Hej Nicola,
Tusind tak for din skønne feedback! Det glæder os virkelig at høre, at du elsker produktet, at leveringen var hurtig, og at kvaliteten og størrelsen lever op til dine forventninger.
Vi håber, at du får masser af glæde af det, og du er altid meget velkommen til at kontakte os, hvis du har spørgsmål eller brug for hjælp fremover.
De bedste hilsner,
Caroline
Hurtig og informativ levering
18 de abril de 2025
Avaliação não solicitada
Resposta da Mahéquline
Mange tak for at dele din oplevelse. Det gør os enormt glade. Tak Dorte!
Hurtigt svar, god kommunikation og flotte styles!
Jeg skrev ind til kundeservice, da en af mine bh-er ikke passede i størrelsen. Jeg fik svar med det samme, og Caroline var så sød at være behjælpelig samme dag med bytning af størrelser. Virkelig god kundeservice, og god kommunikation. Jeg elsker deres designs, syntes især undertøjet sidder rigtigt godt, og holder fint formen i vask. Glæder mig allerede til næste kollektion!
2 de maio de 2025
Avaliação não solicitada
Resposta da Mahéquline
Kære Katrine,
Tusind tak for din fine anmeldelse og de varme ord! Det glæder os utrolig meget at høre, at du oplevede en hurtig og hjælpsom service 💖
Vi er glade for, at du er tilfreds med vores designs og pasform, og at de holder formen godt i vask. Det motiverer os til at blive ved med at udvikle flotte og komfortable styles. Vi kan næsten ikke vente med at præsentere dig for næste kollektion, som vi håber, du vil elske mindst lige så meget!
Endnu en gang tak for din tid og positive feedback. Vi ser frem til at byde dig velkommen igen snart!
De bedste hilsner
The Mahéquline team
Wholesome store!
Wholesome store!
Got a set for my girlfriend, and it came in a super cute tote bag! Unfortunately I chose the wrong size, but the customer service was super fast and helpful with the exchange. Couldn’t recommend more!
28 de abril de 2025
Avaliação não solicitada
Resposta da Mahéquline
Hi there!
Thank you so much for your kind words and for taking the time to share your experience! I’m thrilled to hear that the tote bag added an extra touch of cuteness and that our team was able to get the right size out to you quickly. Your recommendation means the world to us, and we’re so glad your girlfriend loves her set.
If there’s ever anything else we can do, please don’t hesitate to reach out. We look forward to serving you again soon! 😊
Warmly,
Mahéquline gør det så godt!
Så dejlig en shop at handle på. Har både købt bade- og undertøj og det er helt utroligt smukt og velgjort. Ikke sidste gang jeg forkæler mig selv med mahéquline 🤭
Jeg skulle sende enkelte dele retur pga størrelsen ikke lige var mig og det går gnidningsfrit med sød hjælp og kommunikation via mail/instagram ved nogen som helst tvivl.
24 de março de 2025
Avaliação não solicitada
Resposta da Mahéquline
Det gør os så glade at høre Lærke <3
Tak for at anmelde os,
Knus Teamet
Virkelig god kundeservice
Virkelig god kundeservice!
Jeg har fået utrolig god hjælp til mine køb - hurtig respons, virkelig god vejledning og god kvalitet, der er prisen værd!
Kan kun anbefale - tak til det skønne team bag❤️
6 de março de 2025
Avaliação não solicitada
Resposta da Mahéquline
Den her besked varmer! <3
Det gør os så enormt glade.
Fantastisk dag til dig!
Smukke varer & god kvalitet
Smukke varer & god kvalitet! Jeg er rigtig glad for tingene!
15 de janeiro de 2025
Avaliação não solicitada
Resposta da Mahéquline
Hvor gør det os bare enormt glade! Knuser
Resposta da Mahéquline
Det gør os så glade!
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