Maids.cc Avaliações 

250
O TrustScore é 3.5 de um total de 5

3,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We had a great experience with trainer senait teshome. She was kind, patient and respectful while maintaining the rigour of training for our nanny. who has been asking about her often ever since she... Ver mais

Avaliado com 5 de um total de 5 estrelas

Mimi helped me with so much knowledge that I wasn’t able to train the maid but she was a great helper with positive attitude and love for children. Also Arlene is the best maid trainer for childcare,... Ver mais

Avaliado com 1 de um total de 5 estrelas

One of the worst companies to work with ,they layoff without any notice they don’t give the compensation 1 month salary for terminating contract on spot without any notice. management has zero communi... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Terrible service and support. Late picking up a maid. Late dropping off a new maid by 3 hours. Maid arrived and couldn't figure out where building was so just left. Tried to send ano... Ver mais

A empresa respondeu


Informações de contato

3,3

Bom

O TrustScore é 3.5 de um total de 5

250 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 97% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,3

Todas as avaliações

(250)

114 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great service

After being with maid.cc for a month and switching between 4 maids… we requested for a maid manager as we were exhausted of doing inductions again and again. Lor the maid manager had come to our house along with 3 candidates, we were able to ask questions and choose which maid we liked - from this we think we may have found the perfect maid for us! Owe it all to Lor for shortlisting her for us :)

3 de dezembro de 2025
Avaliação não solicitada
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Resposta da Maids.cc

Thank you for your feedback, Ms. Tasnim. We’re very happy to hear that your experience got better and that you may have found the right maid for your family. We know that finding the perfect maid might take some time. That's why we offer free replacements to make sure you're happy with our service. We also thank you for your kind words about our team.

Avaliado com 1 de um total de 5 estrelas

Shocking.

Shocking.
They send videos. You agree on the staff member. They then take your money from your account and then say the staff member is not available.

What’s worse they charge you three extra days and not refund any of it

Would never recommend it

13 de dezembro de 2025
Avaliação não solicitada
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Resposta da Maids.cc

Thank you for your feedback.
We’re sorry to hear about your experience and understand your frustration. Staff availability can sometimes change, and in such cases we always offer free replacements to ensure client satisfaction. Since we couldn’t locate your account in our system, could you please update your review to include the full name you used to sign up with us by clicking on the edit button? This will help us reach out within the next 60 minutes.

Avaliado com 5 de um total de 5 estrelas

Great training

We had a great training experience with Chef Clara coming to our house and teaching cooking skills and dishes to our Nanny

8 de dezembro de 2025
Avaliação não solicitada
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Resposta da Maids.cc

Thank you for choosing maids.cc. Knowing that we were able to meet your expectations is incredibly gratifying and motivating to our team.

Avaliado com 4 de um total de 5 estrelas

Lor is very helpful

Lor is very helpful, great communications and always ready to support even on her day off! I highly recommend dealing with her

19 de novembro de 2025
Avaliação não solicitada
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Resposta da Maids.cc

Thank you for your feedback. We're very happy to know that you had a good experience with our team member. Your kind words mean a lot to us. We’re always here to help you when you need anything.

Avaliado com 4 de um total de 5 estrelas

We have been working with MAIDSCC for a…

We have been working with MAIDSCC for a while now and have 2 maids through the company and are looking at a 3rd individual To join the team, specifically Naomi whom is one of the trainers is an exceptional lady and she is very knowledgeable patient and very experienced in all areas of her role she have visited and trained and help polish the crew.
Thank you Naomi for all your ongoing support

4 de dezembro de 2025
Avaliação não solicitada
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Resposta da Maids.cc

Thank you for your feedback, Ms. Zehra. We're so happy to hear that you're pleased with our service and that Naomi has been helpful to you and your team. She's a great part of our team and we’ll make sure to share your kind words with her. If you ever need anything, we're always here to help. Thanks again for your trust in maids.cc.

Avaliado com 5 de um total de 5 estrelas

Mimi trainer she is just an amazing…

Mimi trainer she is just an amazing better than any nanny.

8 de dezembro de 2025
Avaliação não solicitada
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Resposta da Maids.cc

Thank you for your feedback, Ms. Nina. We're so happy to hear that you're enjoying your experience with Mimi. It's great to know she's doing such a good job. We'll make sure to share your kind words with her. Thanks again for your support.

Avaliado com 5 de um total de 5 estrelas

We just started working with Maid.CC…

We just started working with Maid.CC and the level of professionalism and quick respond is very admirable, we have tried to ladies from their company with no luck and when we complained the manager Lor came herself with 3 ladies to our home to help us and find the right helper for us, I can't speak enough of Lor and the team at maid.cc. I would like to thank everyone especially Lor & Kev for their understanding and continued support

15 de novembro de 2025
Avaliação não solicitada
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Resposta da Maids.cc

Thank you for your feedback, Mr. Ahmad. We're very happy to hear that you're pleased with our team and that you found the right helper. Your kind words for Lor and Kev mean a lot to us. We're always here to support you whenever you need us.

Avaliado com 5 de um total de 5 estrelas

Chef Clara taught my maid to cook…

Chef Clara taught my maid to cook macaroni and shepherds pie

6 de dezembro de 2025
Avaliação não solicitada
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Resposta da Maids.cc

Thank you for your feedback.
We're really happy to hear that Chef Clara was helpful and your maid learned new dishes. We always try to give extra support like this to make sure you're happy with the service.

Avaliado com 5 de um total de 5 estrelas

We had Lor helping us with our journey…

We had Lor helping us with our journey finding a perfect nanny for our son and she was awesome.
Everything went to smoothly, couldn’t believe how fast we found a great match!
Thank you

24 de novembro de 2025
Avaliação não solicitada
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Resposta da Maids.cc

Thank you for your feedback, Ms. Alena. We're so happy to hear that you found a great nanny for your son and that everything went smoothly. It's always nice to know our team members like Lor are doing a great job. Thank you again for your kind words. We’re always here if you need anything.

Avaliado com 1 de um total de 5 estrelas

Extremely Disappointing Experience : Not worth my 4.7k a month.

I’m writing this with deep frustration. MaidsCC was my last hope for finding reliable, qualified nannies, yet in just three months, I had to replace six of them. The constant turnover, lack of professionalism, and poor screening have made this experience extremely stressful for my family.

Here’s a brief summary of what happened:

1. Safety breach from the first nanny.
She took my 2-year-old to the mall without permission, didn’t inform me, bought him McDonalds, and then told me she’s “not a child” to give updates. Completely unacceptable.

2. The second nanny refused to sleep in the kids’ room.
A simple mismatch that should have been clarified by the agency.

3. The third nanny said she can’t take care of my 2-year-old—on day one.
This should have been screened long before she was placed with us.

4. The fourth nanny didn’t want to stay in Abu Dhabi because her friends are in Dubai.
A clear lack of commitment and poor vetting.

5. The fifth nanny refused to communicate at all.
Even after offering her a higher salary and her own visa, nothing improved. Once informed her contract wouldn’t be renewed, she stopped eating completely, creating an uncomfortable environment in my own home.

On top of all this, every replacement happened mid-week while I was at work, leaving me scrambling and forcing sudden transitions on my children. This instability has had a significant negative impact on both of them, especially my toddler who needs consistency.

It truly felt like most of the nannies were looking to get paid without actually doing the job. I hope MaidsCC seriously improves their screening, training, and support for both families and candidates. No parent should have to go through this level of disruption and stress when trusting an agency with their children’s care.

1 de dezembro de 2025
Avaliação não solicitada
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Resposta da Maids.cc

Thank you for your feedback, Ms. Samantha. We're very sorry that your experience with our maids wasn't good. We know how important stability is for families, especially with young children. We know that finding the perfect maid might take some time. That's why we offer free replacements to make sure you're happy with our service. Our team will call you to fix this.

Avaliado com 4 de um total de 5 estrelas

I had a lot of issues with the…

I had a lot of issues with the different untrained Nannie’s Maid cc was sending me , finally LOR got me the right person and helped us to keep piur contract with the company
Thanks LOR

26 de novembro de 2025
Avaliação não solicitada
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Resposta da Maids.cc

Thank you for your feedback, Mr. Ayad. We're very sorry to hear that your experience wasn't good at the start, but we're happy you found the right nanny. We know that finding the perfect maid might take some time, and that's why we offer free replacements to make sure you're happy. We're also glad to hear that LOR helped you.

Avaliado com 5 de um total de 5 estrelas

I’m writing this review for that one…

I’m writing this review for that one employee that deserves positive recognition - Kamelya. She helped me find a perfect maid for my household. She’s also proactive in providing recommendations, quick and takes actions immediately & above all really cares about ensuring the customer gets what they need. She’s truly made a difference in finding a good match.

24 de novembro de 2025
Avaliação não solicitada
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Resposta da Maids.cc

Thank you for your feedback, Ms. Kholoud. We're very happy to hear that you had a good experience with Kamelya. She’ll be so happy to know her help made a big difference for you. We always want to give clients the best support.

Avaliado com 5 de um total de 5 estrelas

Thank you to Maid Manager Kamelya for…

Thank you to Maid Manager Kamelya for support and guidance during the process of finding the right nanny for our family.

25 de novembro de 2025
Avaliação não solicitada
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Resposta da Maids.cc

Thank you for your feedback. We're very happy to hear that Kamelya could help you. We're glad you found the right nanny for your family.

Avaliado com 5 de um total de 5 estrelas

Arlene was wonderful

Arlene was wonderful. She trained our nanny with patience, clarity, and real care. We saw an immediate difference in confidence and skills. We’re very grateful and highly recommend her.

24 de novembro de 2025
Avaliação não solicitada
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Resposta da Maids.cc

Thank you for your feedback, Mr. Mazen. We're very happy to hear that you had a good experience with Arlene. Your kind words mean a lot to us and to our team. We're always here to support you.

Avaliado com 5 de um total de 5 estrelas

Sally was extremely helpful and kind …

Sally was extremely helpful and kind during the process. She tried her best helping pick a lady who can fit my requirements. I highly recommend her.
I felt she really cared about her clients in getting what they want and understood exactly what it is that I needed. She is a great asset to maids.cc

25 de novembro de 2025
Avaliação não solicitada
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Resposta da Maids.cc

Thank you for your feedback, Ms. Layal. We're very happy to hear that you had a good experience with Sally. It's great to know she was helpful and understood what you needed. We’re glad you're happy with our service.

Avaliado com 5 de um total de 5 estrelas

I'd like to say thanks LOR for you…

I'd like to say thanks LOR for you support and quick response

19 de novembro de 2025
Avaliação não solicitada
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Resposta da Maids.cc

Thank you for choosing maids.cc, Mr. Bassam. Knowing that we were able to meet your expectations is incredibly gratifying and motivating to our team.

Avaliado com 5 de um total de 5 estrelas

Thank you to Mulushet Wolede

Thank you to Mulushet Wolede for the cooking training. Our nanny has improved considerably with cooking thanks to the chef training services provided by Maid CC and Mulushet. She knows literally every recipe - including Arabic recipes under the sun. Very efficient and impressive. Response time is immediate.

10 de novembro de 2025
Avaliação não solicitada
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Resposta da Maids.cc

Thank you for your feedback, Ms. Zena. We're so happy to hear that you're enjoying the cooking training and that your nanny has improved. We'll make sure to share your kind words with Mulushet. It's great to know you're happy with the service. If you ever need anything, our team is always here to help.

Avaliado com 5 de um total de 5 estrelas

I’m happy with my experience that at…

I’m happy with my experience that at the beginning I thought will be a chaos. Sally the maids manager help us to find the right maid for our house and that was amazing! Also both of the maids that were at home were super actives and respectful!

23 de novembro de 2025
Avaliação não solicitada
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Resposta da Maids.cc

Thank you for your feedback, Ms. Ana. We're so happy to know that Sally was helpful and that you had a good experience with our maids. It's great to hear they were active and respectful. We'll make sure to share your kind words with the team. Thanks again for choosing maids.cc.

Avaliado com 5 de um total de 5 estrelas

Chef Clara is amazing

Chef Clara is amazing. She supervised our maid to cook a traditional English roast dinner. We love it! Thank you !

22 de novembro de 2025
Avaliação não solicitada
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Resposta da Maids.cc

Thank you for your feedback. We're so happy to hear that you loved the meal and that Chef Clara was helpful. It's great to know you had a good experience. We'll make sure to share your kind words with her. Thanks again for choosing maids.cc.

Avaliado com 1 de um total de 5 estrelas

Extremely bad and considering ending…

Extremely bad and considering ending the service after November.
Lot of details that this box is not enough to write them all. But in words, non- trusworthy, unprofessional, not honest, manipulators and low skills and commitment to customers.
Their maids decide to leave anytime they feel to. They pack their bags and they say they are going. When we reach out to the customer care, nothing is being done, just apologies over the chat without action and without trying to solve the problem and asking them to stay. This is leaving us without any nanny, ruining our plans and putting us under pressure to find someone fast as we have work and jobs to go to and we have kids at home.
One maid who came before, was not paid her last month salary. This is demotivating to anyone. She asked them about it and they told her it will be paid after 2 days. However, until now it is not paid. I reached out to them today at 2:15pm and they rudely implied that this is not concern and she needs to address it again to them. The maid is in my house and anyone can know how demotivating it is to work while you are not given your last month’s salary.
The only professional person in the customer care was Cynthia. Maybe they should use her to train other employees and managers on how to communicate better.

22 de novembro de 2025
Avaliação não solicitada
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Resposta da Maids.cc

Thank you for your feedback. We're very sorry to hear that your experience with us wasn't good. We know how hard it is when things don’t go as planned, especially when it comes to your home and family. We know that finding the perfect maid might take some time. That's why we offer free replacements to make sure you're happy with our service.
Since we couldn't locate your account in our system, could you please update your review to include the full name you used to sign up with us by clicking on the edit button? This will help us reach out within the nest 60 minutes.

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