The mail box I ordered from MailboxWorks is of high quality, is very good looking and I like it very much. I would have liked more communication about the estimated delivery date but I have no real co... Ver mais
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Veja o que dizem as avaliações
I was pleasantly surprised at how promptly we received our order. Especially since it was personalized. Gaines packaging was top shelf, too. Not a chance of sustaining damage in transit. Price could n... Ver mais
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They sent us wrong color mailbox. Customer service was excellent. Sent new mailbox immediately and took care of sending other mailbox back. They made it very easy! Very impressed with Sara at custome... Ver mais
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My neighbor ordered one and I liked it, living in a Condo of 3 family dwelling, I thought it'd be best if all mailboxes look the same. The mailbox is super nice stands out and looks classy can't beat... Ver mais
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Detalhes da empresa
Informação fornecida por fontes externas variadas
Mailboxworks carries beautiful address plaques and locking home mailboxes for sale plus safe and secure USPS approved commercial mailboxes for businesses.
Informações de contato
1991 Lesara Ct., 95762, El Dorado Hills, Estados Unidos
- (866) 717-4943
- customercare@mailboxworks.com
- mailboxworks.com
4,6
Excelente
1 mil avaliações
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great product
Very smooth ordering process and the wait time was not as long as they figured it would be. Very pleased with the mailbox. Nice looking, substantial and durable. Very happy
3 de agosto de 2022
Resposta de The MailboxWorks
Thank you for your review, Barbara! We’re so happy to hear your order reached you faster than expected and that you're pleased with your mailbox. We strive for all orders to reach customers as quickly as possible.
MailboxWorks Support | 866.717.4943 | support@mailboxworks.com
My plaques arrived quickly and in…
My plaques arrived quickly and in perfect condition. I mounted them on my mailbox (even though they were designed as house signs) - they look great!
1 de agosto de 2022
Resposta de The MailboxWorks
Hello John,
We are beyond happy to hear you are enjoying your plaque selection, and are impressed by the innovative use of your purchase! We greatly appreciate you choosing MailboxWorks, and hope you consider us for your future mailbox needs.
Best,
MailboxWorks Support | 866.717.4943 | support@mailboxworks.com
GORGEOUS!!!
The craftsman style post and brass mailbox is absolutely "Gorgeous". The quality and attention to detail is evident and it's definitely making a statement outside our home.
31 de julho de 2022
Resposta de The MailboxWorks
Hello Shannon,
Thank you for sharing your experience with us! We are thrilled to know you are enjoying the "gorgeous" detailing and quality of your mailbox. We hope you keep us in mind for your future mailbox needs!
You are greatly appreciated.
MailboxWorks Support | 866.717.4943 | support@mailboxworks.com
The mailbox came quickly
The mailbox came quickly; the instructions, we're easy to follow, and the mail is now secure. It is a great relief.
31 de julho de 2022
Resposta de The MailboxWorks
Hello Veva,
We appreciate you taking the time to leave us a review! We are glad to hear the included instructions were easy to follow and you have successfully installed your mailbox. We hope you enjoy your purchase for many years to come.
Thank you for choosing MailboxWorks!
MailboxWorks Support | 866.717.4943 | support@mailboxworks.com
Good service
Easy to navigate website and place order. Product was as advertised and arrived much earlier than expected.
30 de julho de 2022
Resposta de The MailboxWorks
Hello Sylvia,
Thank you for taking the time to share your experience with us. We are delighted to hear you were able to navigate our website with ease, and even more delighted you received your shipment ahead of schedule.
We hope you are enjoying your purchase and look forward to assisting you with your future mailbox needs!
Best,
MailboxWorks Support | 866.717.4943 | support@mailboxworks.com
Solid and safe
Solid and safe. Came fully-assembled. I’m confident that I can skip the PO BOX now.
26 de julho de 2022
Resposta de The MailboxWorks
Hello Brigitte,
Thank you for taking the time to leave us a review! We are thrilled to receive your vote of confidence regarding your purchase, and even more thrilled you will no longer need to handle a PO BOX. We truly hope you enjoy your Package Master and choose us for your future mailbox needs.
You are greatly appreciated!
MailboxWorks Support | 866.717.4943 | support@mailboxworks.com
We LOVE our new mailbox
We LOVE our new mailbox! It was easy to assemble and looks great.
25 de julho de 2022
Resposta de The MailboxWorks
Thank you, Ashley! We’re glad you’re pleased with the quality of your Whitehall Superior Mailbox Package and its ease of assembly. We appreciate you taking the time to leave us a review.
MailboxWorks Support | 866.717.4943 | support@mailboxworks.com
Your return policy is not good
I ordered the wrong color by mistake. I thought I had ordered the copper and was sent the oil rubbed bronze. I wanted to exchange and that wasn’t an option? Which I don’t know why?? I had to pay shipping to send back and then when I got the refund they deducted “shipping cost” which makes no sense because it was FREE Shipping. So I lost an extra $60 to make the return. This is awful. It should have just been an exchange. Not happy with this at all. Not good customer service at all.
23 de julho de 2022
Resposta de The MailboxWorks
Hello, Patty! It looks like our team has been in contact with you regarding your concerns around our return policy. Please double check your email for correspondence from our team.
To provide a little insight, we offer Free Shipping for our customers as part of our commitment to providing you the best customer experience. However, this does not mean we (as a company) have free shipping. In fact, we pay for the shipping charge and extra shipping fees on your behalf. When a customer requests to return a product (as we do not offer exchanges since the products are not housed in a warehouse by us, but are drop shipped from their respective manufacturer), this is a reversal of the transaction (including the shipping) and the Free Shipping Promotion is a condition of the purchase. Since your product was delivered successfully and the shipping service has been provided, this is non refundable. Therefore, whatever the cost was to ship your product is deducted from your overall refund amount.
We make this transparent on our Cancellation & Return Policy so that you can make the best decision for your return.
As a small company, we are currently not in a position to offer free exchanges/returns as we lose a siginifact amount of money with returns alone. This is because we pay restocking fees that we do not pass along to you, as a continual committment to providing the best service we can. We are continually growing and learning from our customer's feedback and are currently trying to work towards an easier return system.
We appreciate your understanding and hope this provides the clarity you're seeking. It's our number one priority to provide the best service and be as transparent about our systems as possible.
If you have further questions or need additional support, please reply to the email sent from our team or feel free to reach out again to the email/phone number below.
MailboxWorks Support | 866.717.4943 | support@mailboxworks.com
Requested lock on mailbox be switched…
Requested lock on mailbox be switched out with closure that does not lock. Was sent a locking mailbox then sent a part for me to change out. I did not see in description this was a DIY project.
22 de julho de 2022
Resposta de The MailboxWorks
Hello, Diane! Thank you for providing your feedback. It looks like our team reached out to you through email on July 11th to support your situation. The proper lock with the manufacturer was requested from our team and you were sent the correct lock.
To clarify, the best resolution was that the manufacturer could supply the proper lock by sending it separately, as you had already received the mailbox.
We appreciate your patience and apologize this added inconvenience to your experience. We hope that you were able to successfully apply the new lock and now you have an extra to spare.
If you have any further concerns or questions, you can reach out through the email our team has sent you (double check your spam and junk folder if you did not see the email for any reason) or start a new request using the information below. We greatly appreciate your business!
MailboxWorks Support | 866.717.4943 | support@mailboxworks.com
Resposta de The MailboxWorks
Thank you for your kind words, Megan! We greatly appreciate your business!
MailboxWorks Support | 866.717.4943 | support@mailboxworks.com
I would order again thru mailbox works
I would order again thru mailbox works. The mailbox was delivered promptly and it looked like the picture. Thank you!!!!
20 de julho de 2022
Resposta de The MailboxWorks
Hello, Robert! Thank you for taking the time to share your experience with us. We are very happy to hear your mailbox was delivered picturesque and in a timely manner. We greatly appreciate your business and hope you will look to us for your future mailbox needs.
Best,
MailboxWorks Support | 866.717.4943 | support@mailboxworks.com
Hello
Hello, we were very pleased with our order. The address plaque is perfect. Looks very nice and a lovely accent piece for our home to welcome our guests. Thank you.
18 de julho de 2022
Resposta de The MailboxWorks
Thank you, Michele! We’re glad you’re pleased with the quality of your addres plaque and we appreciate you taking the time to leave us a review.
MailboxWorks Support | 866.717.4943 | support@mailboxworks.com
2 thumbs up
Excellent experience, definitely recommend MailboxWorks and I’m extremely pleased with my purchase.
15 de julho de 2022
Resposta de The MailboxWorks
We appreciate you sharing your experience with us, Richard! We are so happy to hear about your excellent experience and truly hope you consider MailboxWorks for your future mailbox needs.
You definitely get two thumbs up from us!
MailboxWorks Support | 866.717.4943 | support@mailboxworks.com
My Mailbox
I contacted Mailbox Works for a Mailbox that closely matches the ones in my development. The builder never put in a mailbox for me and because of the price of having a Post Office box continues to go up, I felt it was time to get one of my own. The quoted me a time and the box actually arrived a week earlier. I am very happy with it.
13 de julho de 2022
Resposta de The MailboxWorks
Thank you for your review, Sharon! We’re so happy to hear your order reached you faster than expected. We strive for all orders to reach customers as quickly as possible.
MailboxWorks Support | 866.717.4943 | support@mailboxworks.com
Mailbox is beautiful
Mailbox is beautiful. Everything was well packed. Directions were clear. Was simple to put together outside of digging the hole. Really stands out as nicest mailbox on the street.
11 de julho de 2022
Resposta de The MailboxWorks
Thank you, Phil! We’re glad you’re pleased with the quality and ease of assembly of your Whitehall Capitol Mailbox Package and we appreciate you taking the time to leave us a review.
MailboxWorks Support | 866.717.4943 | support@mailboxworks.com
I was looking for a mailbox
I was looking for a mailbox. Found you product, with many options it was a hard decision to just pick one.
My wife and I spent a good amount of time but we found the perfect one. I was elated when it arrived of the professional quality of workmanship that went into the production of the mailbox that we bought from your company . Top quality. Thank You
BETSY CASCIANO
10 de julho de 2022
Resposta de The MailboxWorks
Thank you, Betsy! We’re so glad you’re pleased with the quality of your Bacova Gardens Mailbox and we appreciate you taking the time to leave us a review.
MailboxWorks Support | 866.717.4943 | support@mailboxworks.com
Resposta de The MailboxWorks
Thank you for your review, Lorelei! We're pleased to hear you've had a great experience all around!
MailboxWorks Support | 866.717.4943 | support@mailboxworks.com
Resposta de The MailboxWorks
Richard, we're so happy to hear you're pleased with your Whitehall Ultimate Mailbox Package! Thank you for taking the time to leave us a review.
MailboxWorks Support | 866.717.4943 | support@mailboxworks.com
Resposta de The MailboxWorks
Thank you for taking the time to leave us a review, Lyndon! We are happy to hear you are loving your purchase, and hope you keep us in mind for your future mailbox needs.
Great love (perfect),
MailboxWorks Support | 866.717.4943 | support@mailboxworks.com
Very efficient and straight forward…
Very efficient and straight forward order.
Thank you
6 de julho de 2022
Resposta de The MailboxWorks
Thank you for your review, Lilis! We appreciate your business.
MailboxWorks Support | 866.717.4943 | support@mailboxworks.com
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