Maisonottawa Avaliações 4

This company is not a cute boutique in Ottawa. What arrived was a crappy jersey top from China not a beautiful knit sweater. They refused to provide a refund claiming the sweater was on sale.
Do not purchase from this company.

Total scam. Business is not located in Ottawa. Website says quick shipping 1 day. I reside in Ottawa and have been waiting since Dec. 3rd for a sweater. Tracking my package and custom and port clearance required. Who knows if I will receive. Probably coming from China. Stay away.

Absolute piece of crap! Ultra cheap chinese polyester shit mascarading in their advertising as real wool knit sweaters. Not to mention sloooow delivery. RUN!

I bought a sweater from this company because below the item description, it said there was. 14 day money back guarantee. When the item arrived (much later than expected due to an ordering problem on their end) it was too small. When I asked how to return, they said it could not be returned because it was a sale item even though the comment on the web page under the item described said 14 day guarantee. Went back and forth with emails then company owner Noa (no last name) responded when I insisted I speak with an owner of the company. This is fraudulent advertising - guarantee clearly on the item page but she insisted their policy for on sale items was different. She then suggested she was willing to generously offer me an option to return and the price of the return label was half the price of the sweater! DO NOT BUY FROM THIS COMPANY,

New info about another lie - I commented that I did not want to deal with AI customer service when I kept getting same response and supposed owner called me out that she didn’t allow disrespect to her highly trained team. Today I got a response from ChatGPt - isn’t that odd! Please don’t trust this company…another lie!