I bought the Big Jack Jellycat for half the official site price! Really pleased as Im sure my grandson will be on his birthday. Really easy to buy, very quick delivery to the Highlands too. My only di... Ver mais
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Veja o que dizem as avaliações
We ordered a Sylvanian Families Bakery starter set for our granddaughter. The item arrived in good time. Communication from the company re delivery was good. Our 3 year old granddaughter loved the pro... Ver mais
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Ordered Bluebellgrey bedding. On offer, much cheaper than other retailers!! Arrived quickly, tracked postage and well wrapped with extra tissue paper. Fab service, will definitely use this shop again... Ver mais
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Just received the gorgeous push/sit on dog for my baby grandson -it’s perfect and I can’t wait for Christmas when he’ll see it 🎄
A empresa respondeu
Detalhes da empresa
- Loja de artigos domésticos
- também em
- Loja de Artigos para Curling
- Loja de brinquedos infantis
- Loja de Móveis
- Loja de Roupas de Cama
- Loja de Souvenirs
Escrito pela empresa
At Maison White we host a gorgeous range of gift, toys, home decor & furnishings from big brands such as Jellycat | Maileg | Laura Ashley | Le Toy Van | Katie Loxton | Emma Bridgewater | Moulin Roty | Sara Miller | Orla Kiely | My Doris | Gisela Graham | Top Model | Wrendale and so much more. Please note: we do not pay Trustpilot to collect reviews on this platform. Reviews here are organic or in response to our own review links found on our website/email communications.
Informações de contato
27 High Street, OX10 6RP, Benson, Reino Unido
- maisonwhite.co.uk
4,7
Excelente
348 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I bought a flamingo table
I bought a flamingo table. It arrived with a piece out of the leg. Customer Services were good & organised a return & delivery of a second table. That arrived today & had cracks in both legs. Both tables were well packed & the boxes were not damaged so the issue is at the supply end. I have been told I cannot have a third table unless I arrange collection & delivery of my own back. Customer Services have blamed the courier, but there is no way the table could be damaged as it's so well packed in form shaped polystyrene - extremely disappointed!
4 de junho de 2026
Avaliação não solicitada
Resposta da Maison White ltd
Hello Linsey
we are so sorry your experience was disappointing. To clarify, we check all items before for obvious defects before being handed over to Parcelforce.
While the polystyrene and boxes may look intact externally, severe handling or drops in transit can cause fragile items to crack internally from the impact. Because a second item was damaged in transit, we are unfortunately unable to send a third via the same courier. Our team is ready to process a full refund for you as soon as the return is arranged.
Great Company - Recommend
My first order so was a little apprehensive, but the item I wanted was on sale at a great price. Lovely item packed very well with some sweets - nice touch. Fast delivery. Great comms.
Will buy again.
Thank you so much.
28 de maio de 2026
Avaliação não solicitada
Resposta da Maison White ltd
Thank you so much for taking the time to leave such a lovely review!
It’s completely normal to feel a little apprehensive when ordering from somewhere new for the first time, so we are absolutely thrilled that we could make your experience a great one. We’re glad you snapped up a bargain on the sale item, and it's wonderful to hear that you appreciated the careful packaging and the sweet treats!
We always aim to get orders out the door quickly and keep you in the loop every step of the way. Hearing that we hit the mark for you means the world to our team.
Thank you for your trust, and we look forward to welcoming you back for your next shop! 😊
Customer service second to none!
Have been in the shop, spoken to staff by phone and by email. Their customer service goes above and beyond. So helpful and efficient. Great shop for Jellycats. I made a mistake with my last online order and they noticed and sorted it for me. Can highly recommend them.
26 de maio de 2026
Avaliação não solicitada
Resposta da Maison White ltd
Thank you so much for such a wonderful review! We are absolutely thrilled to hear that you’ve had such a positive experience with our team, whether in-store, over the phone, or via email. We always try to keep a close eye on online orders to catch any little hiccups, so we're glad we could sort that out for you quickly. We love our Jellycat collection, and we love our customers even more! Thanks for the high recommendation, and we look forward to seeing or hearing from you again soon.
Sara Miller India plates
Loved the Sara Miller plates I ordered. Arrived carefully packaged. Brand new as described and excellent value. Thank you.
4 de maio de 2026
Avaliação não solicitada
Resposta da Maison White ltd
Thank you so much for the lovely review! Sara Miller designs are absolutely beautiful, so we are thrilled that you love your new plates. We take extra care with our packaging to ensure everything arrives safely and in pristine condition, so it’s wonderful to hear that they reached you perfectly. Thank you for choosing to shop with us, and we hope you enjoy using them!
Excellent communication and service.
Excellent communication and service.
18 de maio de 2026
Avaliação não solicitada
Resposta da Maison White ltd
Thank you so much for the 5-star review! We always aim to provide excellent service and keep communication clear, so we're thrilled to hear you had a great experience. We appreciate your support!
Top quality level of service
Top quality level of service, sharp price point, speedy dellivery. What more can you ask for? Five stars all the way…
7 de maio de 2026
Avaliação não solicitada
Resposta da Maison White ltd
Thank you so much for the fantastic five-star review! We always strive to combine top-quality service with competitive pricing and speedy delivery, so it’s wonderful to hear we hit the mark for you. We look forward to serving you again soon!
Great servicr
Ordering was easy, good price, efficient service and speedy delivery
11 de maio de 2026
Avaliação não solicitada
Resposta da Maison White ltd
Thank you for the wonderful feedback! We're delighted to hear that you found the ordering process easy and were pleased with our pricing, service, and delivery speed. We truly appreciate your support and look forward to welcoming you back again soon.
🌟Perfect🌟
Perfect. Beautiful item very securely packaged. Fast dispatch / delivery. Definitely recommend 🌟
1 de maio de 2026
Avaliação não solicitada
Resposta da Maison White ltd
Thank you so much for the wonderful review! We take extra care with our packaging to ensure everything arrives in perfect condition, so it’s brilliant to hear you’re delighted with your item and our speedy delivery. Thank you for the recommendation!
Resposta da Maison White ltd
Thank you so much for the feedback! We're delighted to hear that you experienced excellent service and delivery. We appreciate your support and hope to serve you again soon.
My first order
This was my first order from Maison White. It arrived so quickly, was well packed with a nice thank you card enclosed. The item ordered was competitively priced. Will keep an eye on this website for future purchases - much prefer the personal touch from a family owned business.
24 de abril de 2026
Avaliação não solicitada
Resposta da Maison White ltd
What a wonderful first review to receive, thank you! We’re so glad your order arrived quickly and safely. We always want our customers to feel valued, so hearing that you preferred our personal touch means the world to our family team. We can't wait to help you with your future purchases!
Excellent service item as described…
Excellent service item as described well packaged and delivered quickly
21 de abril de 2026
Avaliação não solicitada
Resposta da Maison White ltd
Thank you so much for your kind words! We are delighted to hear that you are happy with your order and that it arrived safely and quickly.
Providing excellent service and ensuring our items are well-packaged is very important to us, so it’s wonderful to know we hit the mark. We hope you enjoy your new purchase!
Best wishes
Maison White
My item was delivered v quickly with…
My item was delivered v quickly with great communication
25 de abril de 2026
Avaliação não solicitada
Resposta da Maison White ltd
Thank you so much for your lovely review! We are thrilled to hear that your order arrived so quickly and that you found our communication helpful throughout the process.
Ensuring a smooth and speedy delivery is a top priority for us, so it is wonderful to know you had such a positive experience. We hope you enjoy your new item!
Best wishes
Maison White
Great Company
Straightforward ordering process, the order was dispatched really quickly and tracking information provided. Orla Kiely bedding set was very reasonably priced, I highly recommended Maison White Ltd and will definitely purchase again.
3 de abril de 2026
Avaliação não solicitada
Resposta da Maison White ltd
Thank you so much for your fantastic review! We are delighted to hear that you had such a straightforward experience ordering with us.
It is great to know that you were pleased with the pricing of your Orla Kiely bedding and that our dispatch and tracking met your expectations. We truly appreciate your high recommendation and look forward to welcoming you back to Maison White in the future!
Best wishes
Maison White
Quick delivery and lovely product ☺️
19 de abril de 2026
Avaliação não solicitada
Resposta da Maison White ltd
Thank you so much for your lovely review! We are delighted to hear that you are pleased with your purchase and that it arrived with you so quickly.
Providing a speedy service and high-quality products is what we strive for, so your feedback truly means a lot to us. We hope you enjoy your new item! ☺️
Best wishes
Maison White
Lovely cuckoo clock
Lovely cuckoo clock - my daughter loves it! Well packaged and it arrived in good time. Thank you!
11 de abril de 2026
Avaliação não solicitada
Resposta da Maison White ltd
Thank you so much for your wonderful review! We are absolutely delighted to hear that your daughter loves her new cuckoo clock.
It is very important to us that our more delicate items are well-packaged and arrive promptly, so we are glad to hear everything reached you in good time and in perfect condition. We hope it brings lots of joy to your daughter’s room!
Best wishes
Maison White
Excellent product
Excellent product
Excellent service from company
Would shop with Maison White again
6 de abril de 2026
Avaliação não solicitada
Resposta da Maison White ltd
Thank you so much for your excellent review! We are delighted to hear that you were pleased with both your product and the service you received from our team.
It is wonderful to know that you would choose to shop with Maison White again—we truly appreciate your support and look forward to welcoming you back soon!
Best wishes
Maison White
Fast & perfect…
Item received in perfect condition & fast delivery.
I ordered a card as it was a Birthday Present. The card was a proper good quality card not the usual piece of paper.
Would definitely order again!
1 de abril de 2026
Avaliação não solicitada
Resposta da Maison White ltd
Thank you for such a lovely review! It’s brilliant to hear that you were happy with the delivery speed and the quality of the card. We take a lot of pride in ensuring our cards feel premium and arrive in pristine condition, especially when they are meant for a special birthday.
We look forward to helping you out with your next occasion!
Best wishes
Maison White
Fantastic service kept well Informed…
Fantastic service kept well Informed fast delivery.well packaged
20 de março de 2026
Avaliação não solicitada
Resposta da Maison White ltd
Thank you so much for the kind words! We are delighted to hear that you felt well-informed throughout the process and that your order arrived quickly and safely.
We put a lot of care into our packaging to ensure everything reaches our customers in top condition, so it’s great to know that was reflected in your experience. We look forward to serving you again soon!
Best wishes
Maison White
What a fabulous little company
What a fabulous little company, I bought a Laura Ashley cushion, the service was excellent, I actually typed in my address incorrect so I called the number on their website and a lovely lady called Chloe helped me change the details, it was lovely to actually have a number to ring as all to often there is no number to call. So service was excellent, I will definitely buy from here again.
19 de março de 2026
Avaliação não solicitada
Resposta da Maison White ltd
Thank you so much for your wonderful review! We are absolutely delighted to hear that you’re happy with your new Laura Ashley cushion.
Errors with addresses happen to the best of us, so we are really glad Chloe was on hand to get everything sorted for you quickly. We pride ourselves on being easy to reach, as we know how important it is to speak to a real person when you need a bit of help!
It was a pleasure serving you, and we look forward to welcoming you back again soon
Best wishes
Maison White
Tender Leaf wheelbarrow
Received the toy well packaged in perfect condition the day after ordering. Perfect service!
16 de março de 2026
Avaliação não solicitada
Resposta da Maison White ltd
Thank you so much for the brilliant review! We are delighted to hear that your order arrived safely and so quickly.
We know how important it is for toys to arrive in perfect condition, so we take extra care with our packaging to ensure they are ready for play straight away. It’s wonderful to know we hit the mark for you!
We hope to see you again soon.
Best wishes
Maison White
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