Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Sadly I should have read the reviews here before ordering! I too paid for express shipping and never received my order. They don’t respond to emails or have a contact number you can call. Avoid at all... Ver mais

Avaliado com 1 de um total de 5 estrelas

AWFUL customer service. Two orders were placed, one with express shipping. Neither items have been shipped and I have had zero response to emails I have sent. Having spent £200 you would expect a lot... Ver mais

Avaliado com 1 de um total de 5 estrelas

I bought a bikini from this company and wore it in the water as well as I was tanning. After 5 hours use the bikini was completely destroyed as the buckle got discoloured, the details fell off and mat... Ver mais

Avaliado com 5 de um total de 5 estrelas

Have bought quite a few swimsuits/two pieces from Maiyo and has always arrived really quickly. Packaged beautifully. The swimwear is beautiful and such amazing quality. Always get lots of compliment... Ver mais

Detalhes da empresa


Informações de contato

2,1

Ruim

O TrustScore é 2 de um total de 5

23 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,1

Todas as avaliações

(23)

1 avaliação nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Never order!

Sadly I should have read the reviews here before ordering! I too paid for express shipping and never received my order. They don’t respond to emails or have a contact number you can call. Avoid at all costs!

9 de março de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

AWFUL customer service

AWFUL customer service. Two orders were placed, one with express shipping. Neither items have been shipped and I have had zero response to emails I have sent. Having spent £200 you would expect a lot more from what seems to be a luxury brand. Very disappointed.
Placed both orders for a wedding and now unlikely to receive either in time. Having read the below reviews I am now incredibly worried I won't receive the orders at all.

3 de setembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Item not arrived, no response whatsoever

Been waiting for my item to arrive since May which I paid express delivery for (7403). Have sent multiple emails and instagram messages with no response so had to take to writing a comment on their instagram page, which I then of course got a response. However, I still am waiting for a resolution and a response to my email which they stated on their instagram page response that they had sent back to me (they have not, I checked junk mail also) so lying to make themselves look better publicly on their profile.

Very frustrating to not even receive a response about an item that has not arrived for a high end priced swimwear brand. Should NEVER take this much effort to receive a refund for an item that has not arrived and don’t think this should be allowed. Will be taking further action and using all of these reviews going forward if I again don’t get assistance, shocking!!! AVOID

22 de julho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I’ve been waiting eight days for my…

I’ve been waiting eight days for my order to ship. order # 7358. still no response I’ve reached out via email & DM. I need someone to respond back to me as soon as possible and ship my order as this was very expensive.

update I received it - I heard back after sharing my concerns and they responded promptly. I did not hav access to a tracking # I am not sure why earlier. I appreciate them getting back to me now

15 de maio de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I placed an order in July - never arrived and they don’t reply to my emails

I placed an order in July, it was marked as delivered but never arrived. I wrote to customer service to say there was a mistake with delivery, they acknowledged the delivery was marked as a different state to where I was and assured me they would send out a new delivery with my order. They never did this, and just stopped replying to my emails. They fully ghosted me, when I commented on their Instagram they delete my comments so other customers can’t see this. I’ve been emailing them for three months.

5 de julho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Really great quality garment

Really great quality garment, plus beautifully packaged with an extra bracelet in the box. Such a lovely thought. Will definitely buy from this brand again.

14 de julho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Love my dress!!

Love my dress! Quality is amazing, service and postage was on point! Will definitely be purchasing from Maiyo again!

5 de junho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

5* Swimwear

Have bought quite a few swimsuits/two pieces from Maiyo and has always arrived really quickly. Packaged beautifully.
The swimwear is beautiful and such amazing quality. Always get lots of compliments on the styles. Will continue to use Maiyo

24 de maio de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic customer service!

Shocked to see such negative reviews after my great experience. I ordered the wrong size and customer service was so helpful kind and responsive that they ensured my order came to me with the correct size despite my mistake. Such a cute suit and I’ve gotten tons of compliments ❤️🩷🧡

5 de junho de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

DO NOT BUY THERE

DO NOT BUY THERE. I BOUGHT A BIKINI FROM FRANCE 1 MONTH AGO I’AM STILL WAITING FOR MY PACKAGE OR REMBOURSEMENT, MAIYO DONT RESPOND TO MY MAILS. TS A SHAME

30 de maio de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

The worst quality ever experienced and

I bought a bikini from this company and wore it in the water as well as I was tanning. After 5 hours use the bikini was completely destroyed as the buckle got discoloured, the details fell off and material got ripped without anything happening in particular. The company doesn’t help me or its customers as this is clearly a faulty item. This is a warning for everyone who possibly would like to order from this company - just don’t. You’ll loose 140 euros for nothing, better to buy from another bikini brand. The customer service ignore my emails and I get no responses from them what so ever.

19 de abril de 2023
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Not going to lie a little shocked…

Not going to lie a little shocked seeing the bad reviews. I ordered a white swim costume for my hen and I think it’s a really flattering fit. I’ve given 4/5 as sizes are questionable, I do agree. I’ve never bought an XL before ha but it does fit perfectly, after buying a few high price items this year it does seem the more expensive the smaller the sizes, so I did size up tbf so yes sizing needs looking at. Shipping was a little lengthy but no at all bad compared to some retailers. I thought quality and design were both worth the price in my opinion. Out of all the expensive swimsuits I have bought for this hen this is one of the most flattering.

8 de abril de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Look at the reviews-Horrible quality, sizing and customer service!

Look at the reviews! Everyone can't be wrong. This company had some HORRIFIC quality...and like the others said, the sizing was WAY WAY OFF. I sent everything back, (which cost me about 35 dollars, USD) only for them to say things were not returnable and that if I wanted them back, I would have to pay around 15 dollars USD for delivery! Never ever have I worked with a company with such horrible customer service. I would have even given them a chance and gotten a different item if they had just issued a store refund but no! I spent around 250 dollars for nothing...I basically feel like I've gotten scammed. I might asked them to send back the bikinis so I can do a THOROUGH youtube review showcasing the horrific quality of these suits. It's honestly shocking that this place is still able to operate. Absolutely crazy. Stay away at all cost unless you like throwing away all of your money.

17 de novembro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Terrible customer service

Terrible customer service. Taken from May to end of October to sort issue out. The lack of customer services is shocking. I will never purchase from this company again.
Be careful about sizing and they do not accept returns.

30 de outubro de 2021
Avaliação não solicitada
logotipo da Maiyo

Resposta da Maiyo

Thank you for your feedback and apologies for your experience. As we can see your order was made August 18th from our Sample Sale, items bought from Sample Sales are non returnable. We apologise if the return policy was not clear, we state this before, during and after purchase but we will be sure to take your feedback on board.

Avaliado com 3 de um total de 5 estrelas

Finally found solution to my problem!

Bought a product which didn't specify about additional taxes in the relevant information for the item (under the shipping+returns tab).
Received email from the courier company that I had to pay additional taxes and contacted their customer support to advise on the matter.
Customer support was unfortunately slow in responding, perhaps due to circumstances we're all living.
(The 10 something euros they charge for shipping costs appear when proceeding with purchase.)

Finally received the reimbursement for the purchased item that I didn't receive, thus correcting the review to update the feedback.

Thank you for the collaboration!

14 de outubro de 2021
Avaliação não solicitada
logotipo da Maiyo

Resposta da Maiyo

Thank you for your feedback. If you see on our delivery and returns page we do state we unfortunately are not liable for any custom charges that there might be! This is down to the boarder control. Any other queries please do feel free to contact us! Thank you

Esta empresa é sua?

Reivindique seu perfil para acessar as ferramentas gratuitas da Trustpilot para empresas e se conectar com seus clientes.

Criar uma conta gratuita

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais