Making Music Avaliações 127

O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Rang MakingMusic and spoke to friendly advisor (Catherine) without having to go through endless options and dire music. She provided plenty of sensible advice and followed that with a very detailed e... Ver mais

Avaliado com 5 de um total de 5 estrelas

Spoke with Tom who was very approachable and helpful All my questions were speedily answered So pleasant to interact with another human - sadly a rapidly vanishing facility today

Avaliado com 3 de um total de 5 estrelas

There was a lot of information & we needed to be sure that we were getting the right cover for our band. I’m still not sure if we need additional cover for items kept at our rehearsal venue as this is... Ver mais

Avaliado com 5 de um total de 5 estrelas

Fantastic free resources for members, great discounts on essentials such as insurance. Everything you need to know in one place for setting up and running a community music group. Expert knowledge and... Ver mais

Detalhes da empresa

  1. Organização sem fins lucrativos
  2. Companhia de seguros
  3. Produção e gerenciamento musical

Escrito pela empresa

Making Music is the UK’s membership organisation for leisure-time music, with around 3,850 groups representing around 228,000 music makers across the UK. We are dedicated to empowering everyone, whatever their background or experience, to come together in their community to make or present music.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

127 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 2 semanas

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Avaliado com 5 de um total de 5 estrelas

Music Bank

Website easy to use and resourceses very helpful. My one request would be for a bulk upload to the Music Bank. Our choir has 70+ titles with more than 40 copies of each, too much to add title by title. Inter-choir lending can make a significant difference to music hire/puchase costs, which in our case can reach £1,000/annum.

9 de dezembro de 2025
logotipo da Making Music

Resposta da Making Music

Dear Stephen

It’s great to hear that you’re finding the website easy to use and the resources helpful. And thank you as well for your excellent suggestion about a bulk upload feature for Music Bank. We completely understand how time‑consuming it can be to add large catalogues title by title, especially for choirs with extensive libraries like yours.

This is a really valuable idea, and we’ll be discussing its viability with our technical team to explore what might be possible in future updates. Inter‑choir lending is an important part of keeping music accessible and affordable, and we’re always looking for ways to support that better.

Avaliado com 5 de um total de 5 estrelas

Great Support for Musical Groups.

Making Music provides a straightforward way for our community choir to obtain insurance, necessary for our use of a hall, and to pay fees to the Performing Rights Society. It campaigns to promote the social benefits of singing and music making as well as providing other support to musical groups. Our choir has been a member for years and would recommend it to others.

9 de dezembro de 2025
Avaliado com 4 de um total de 5 estrelas

Very good service

Making Music provide a good service and we have been very pleased with the insurance packages and the information that is regularly sent out.

9 de dezembro de 2025
Avaliado com 3 de um total de 5 estrelas

When paying the PRS charge via the…

When paying the PRS charge via the website I received a notification that the payment had not occured due to system error and was asked to try later.
Instead of trying later, I paid by bank transfer only to find later that both payments had been take. We are currently in the process of asking for a refund.

2 de dezembro de 2025
logotipo da Making Music

Resposta da Making Music

Hello Ray,

Thank you for taking the time to share your experience. We’re very sorry that you encountered a system error when paying your PRS charge, which led to a duplicate payment. We completely understand how frustrating that must have been.

As soon as you contacted us, we confirmed both payments and processed a full refund for the duplicate. We’re also investigating the error message you received so we can prevent this from happening again in future.
We appreciate your patience and the helpful details you provided, which will assist us in improving our payment process. If you or your group ever need further support, please don’t hesitate to reach out directly to our team.

Avaliado com 4 de um total de 5 estrelas

Renewal experience

My renewal reminder arrived in good time for me to renew and the increase in cost was very reasonable.
My only area of concern is your website which is difficult to navigate and seems to lack a logical structure.

9 de dezembro de 2025
Avaliado com 4 de um total de 5 estrelas

Human or system error…!

I was disappointed that my email address had disappeared from your system and so had not received communications from you for a considerable time, including membership renewal etc, which as Treasurer I am responsible for, and this had not been picked up.

9 de dezembro de 2025
Avaliado com 1 de um total de 5 estrelas
logotipo da Making Music

Resposta da Making Music

Dear David,

We’re very sorry that our response to your query took longer than our usual service level. This time of year is especially busy for us, as all of our member groups renew their memberships for the start of the new year on 1st January, which means we’re handling unusually high volumes of emails and calls.

We’re glad we were able to help resolve your query about PRS, and we appreciate your patience during this busy period. Thank you for bringing this to our attention: it helps us improve the service we provide to all our members.

Avaliado com 5 de um total de 5 estrelas

Great support

We have received a huge amount of support from Making Music recently and each time we have contacted a member of the team they have responded with prompt efficiency.

6 de novembro de 2025

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