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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

This beautiful floral canvas from Mala Art Co. has completely transformed my space. The soft neutral tones and elegant design create such a calm and sophisticated atmosphere. The quality of the print... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I ordered the Terres landscape with black frame. Initially had a problem with the courier/delivery but Mala responded immediately and kindly refunded postage costs. On opening the package there was... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

From ordering our 40 x 40 Black wooden framed piece it has arrived and all I can say is Wow it has transformed the whole room, the details, the quality is absolutely stunning. Would I recommend most d... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Absolutely love my art work. Ordered two one for bedroom & another for hallway, both made beautiful statement. Beautifully made, lovely quality. Arrived quickly too and well packaged for protection.... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de decoração de design de interiores

Escrito pela empresa

We curate affordable print collections by some of the most exciting and talented artists on the contemporary art scene.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

322 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

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4,8

Todas as avaliações

(322)

20 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Excellent service and product

Absolutely thrilled with this artwork! It arrived much quicker than expected, securely packaged and in perfect condition. The piece itself is even more beautiful in person—lovely detail and great quality.

3 de junho de 2025
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Resposta da Mala Art Co.

Thank you so much for your lovely review! We’re so happy to hear it arrived safely and that you love it even more in person. Enjoy your new artwork!

Avaliado com 5 de um total de 5 estrelas

High Quality Canvas

I was apprehensive buying a canvas online however I was amazed at the high quality. The canvas was packed perfectly. I always get comments on the how beautiful the artwork is and most people get up close to see if it’s a painting. I plan to buy more from Mala Art Co for my other rooms.

27 de julho de 2025
Avaliação não solicitada
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Resposta da Mala Art Co.

Thank you so much for your lovely review! We’re so glad to hear the quality exceeded your expectations - and how amazing that it’s become such a talking point! We can’t wait to help you find the perfect pieces for your other rooms too!

Avaliado com 5 de um total de 5 estrelas

Beautiful abstract framed canvas

Beautiful abstract framed canvas, it is perfect just what ive been loooking for for a long time. Arrived well packaged and really quickly.

14 de abril de 2025
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Resposta da Mala Art Co.

Thank you so much for your lovely feedback! We’re so happy to hear the canvas was exactly what you were looking for. So glad it arrived safely and quickly too. Enjoy your new artwork!

Avaliado com 5 de um total de 5 estrelas

Beautiful piece of art

Beautiful piece of art
My second purchase and as the first excellent service from the company

9 de abril de 2025
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Resposta da Mala Art Co.

Thank you so much for your continued support! We’re so happy you love your new artwork and really appreciate your kind words.

Avaliado com 5 de um total de 5 estrelas

I am so happy with the artwork

I am so happy with the artwork! It’s beautifully framed and of exceptional quality. It looks even more stunning on my wall than in the pictures. I’m so glad I made this purchase!

13 de maio de 2025
Avaliação não solicitada
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Resposta da Mala Art Co.

Thank you so much for your lovely feedback! We're thrilled to hear you're happy with your artwork and that it looks even better in your space. Enjoy your new piece and thank you for choosing us!

Avaliado com 5 de um total de 5 estrelas

Love my huge canvas

Love my huge canvas, delivery was quick and efficient

1 de julho de 2024
Avaliação não solicitada
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Resposta da Mala Art Co.

So glad you're happy with your canvas and the service! It means a lot to us.

Avaliado com 5 de um total de 5 estrelas

Very happy with the service and quality…

Very happy with the service and quality of the canvas. Looks great on the wall and gets compliments from guests

30 de junho de 2024
Avaliação não solicitada
logotipo da Mala Art Co.

Resposta da Mala Art Co.

Thank you so much for your lovely feedback! It's great to hear the art gets compliments from your guests, we love to hear that!

Avaliado com 5 de um total de 5 estrelas

Excellent!

Excellent service from start to finish and product Is better than I expected. Will definitely be purchasing again

7 de março de 2025
Avaliação não solicitada
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Resposta da Mala Art Co.

I'm so glad to hear you've had a great experience with us! You're kind words mean alot.

Avaliado com 5 de um total de 5 estrelas

Our Paige canvas is incredible

Our Paige canvas is incredible! It is so much more than the images showed us. The customer service, packaging and speed of delivery was fantastic. We feel we cheated here as it looks so much more expensive than it was!

13 de maio de 2025
Avaliação não solicitada
logotipo da Mala Art Co.

Resposta da Mala Art Co.

Thank you so much – this absolutely made our day! We're thrilled to hear you love your Paige canvas and felt the whole experience exceeded expectations. It means the world to us that it brings such joy to your space

Avaliado com 5 de um total de 5 estrelas

We love this piece, exactly what we had imagine in this space 🤩

We had been looking for a piece of art to hang above our stairs for a while and nothing stood out to us until we saw the ‘Allure Panoramic’ and knew it was exactly what we had been looking for.
We are so pleased and we have people compliment it all the time.
Happy customers 🙂

31 de janeiro de 2025
Avaliação não solicitada
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Resposta da Mala Art Co.

Thank you so much – we’re so glad the Allure Panoramic found its perfect home! It’s always such a compliment when guests take notice too 🤍 Delighted to hear you're happy with it!

Avaliado com 5 de um total de 5 estrelas

Ordered the Wild Blooms Square Framed…

Ordered the Wild Blooms Square Framed Printed Canvas after seeing online and was so pleased when it arrived, really good quality and worth the price looks amazing in my hallway- delivery was quick within a week and arrived very securely packaged, already looking for another piece to go in my lounge

6 de maio de 2025
Avaliação não solicitada
logotipo da Mala Art Co.

Resposta da Mala Art Co.

Thank you so much for your lovely feedback! We're thrilled you love your Wild Blooms canvas – it sounds like it found the perfect spot. Can’t wait to help you find something just as beautiful for your lounge!

Avaliado com 5 de um total de 5 estrelas

Good, Picture was exactly as described

Picture was exactly as described, came well packed and quick delivery. Would recommend this company

5 de março de 2025
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Resposta da Mala Art Co.

Thank you so much for your kind words! We're so pleased to hear your artwork arrived safely and met your expectations. We really appreciate your recommendation!

Avaliado com 1 de um total de 5 estrelas

ILL NEVER ORDER FROM THEM AGAIN!! Bought an item and return the item

Bought an item and return the item. Unfortunately the item was ‘apparently’ damaged in transit, there is no proof of this. All I received was a photo stating that it has been damaged. This damage could have been at anytime. To add insult to injury they’re refusing me a refund after I spent over £125 on a canvas painting which I’m not happy with. They only offered me £12 for sending the item back to them. I’ll never be ordering from this company again and I wouldn’t advise anyone to order from them either as if you have any issues this won’t be sorted. They do not care about customers not customer satisfaction more concerned with making money. Poor business!

Still wouldn’t recommend a company who refuses to give customers a refund and prides themselves in making profit rather than customer service. Diabolical

25 de março de 2025
Avaliação não solicitada
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Resposta da Mala Art Co.

We are sorry to hear that you were not satisfied with your experience. We always strive to provide excellent customer service and handle all returns fairly, in accordance with our Terms & Conditions, which are available to all customers prior to purchase.

To clarify, your return was accepted for a change of mind, and we provided the necessary return details, including packaging guidelines. However, the item was not packaged securely for transit - it was wrapped only in thin paper without the original packaging or any protection. As a result, it arrived significantly damaged, making it unsellable.

You acknowledged that the item was not damaged when it arrived to you, meaning the damage occurred during the return transit, which you arranged. As per our return policy, customers are responsible for ensuring returned items are packaged securely, and we cannot be liable for damage caused during transit. We provided photos and videos of the damage, which you confirmed had occurred in transit. Proof had been provided of this. You had replied to us "That damage was not down to me I posted the item and it was perfectly fine. It must her damaged through transit."

Despite this, we offered multiple resolutions to resolve the matter, including:
Returning the item to you, fully packaged at our expense.
Offering store credit as a goodwill gesture.
Refunding £15 for your return shipping costs, even though we do not typically refund return costs for change-of-mind returns.
Suggesting you contact the courier to claim for the damage and recover some of your costs.

Unfortunately, you declined all of these options. While we understand your frustration, our refund policy is in place to ensure fairness to all customers, and we must adhere to it.

We regret that you feel this way about your experience, but we have acted transparently and in line with our policies. If you would like to revisit any of the resolutions we previously offered, please feel free to contact us.

Avaliado com 5 de um total de 5 estrelas

Fantastic quality, reasonable prices and quick delivery

So pleased with my two purchases. Thank you so much for great service, quick delivery and superb quality for the price!

6 de janeiro de 2025
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Resposta da Mala Art Co.

Thank you so much for your lovely review! We're thrilled to hear that you're happy with the quality, pricing, and speedy delivery. We truly appreciate your support and hope you enjoy your artwork for years to come!

Avaliado com 5 de um total de 5 estrelas

great service from the company

great service from the company. product arrived well packaged and is beautiful

7 de março de 2024
Avaliação não solicitada
logotipo da Mala Art Co.

Resposta da Mala Art Co.

Thank you so much for your kind words! We're delighted to hear that you had a great experience with us and that you love your artwork. Enjoy your new piece!

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