I booked a 90 min full body lymphatic drainage massage and was not disappointed. I’d never had one before but Neo talked me through the process as she went and made me feel completely at ease. Highly... Ver mais
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Veja o que dizem as avaliações
I had a lymphatic drainage massage. It was my first time having a treatment with Neo. It was excellent from start to finish. I felt so much better afterwards and looking forward to returning for my ne... Ver mais
I booked a head, back and neck massage. It was really good and freed my neck, which was very stiff and stuck. Neo was very pleasant and the whole experience was relaxing. I would have given 5 stars... Ver mais
A empresa respondeu
Came here for the first time and booked the Combo Package, which included a one-hour aromatherapy massage and a 30-minute facial. I left feeling completely spoiled. Within minutes of starting,... Ver mais
Detalhes da empresa
Escrito pela empresa
Experience Holistic & Aesthetic Therapies with Neo Neo is a fully qualified UK Sports Massage Therapist (Level 3) and Aesthetic Practitioner (Level 4), trained in both the UK and Thailand. She specializes in advanced techniques that promote relaxation, pain relief, and skin rejuvenation. Located at the Urban Angle Centre in Gosforth Fire Station, her serene spa sanctuary offers a mind-body renewal experience tailored to your needs. Signature Treatments: Advanced Facial Treatments (including Hand Spa Facials & Natural Facelift Massage) Professional Thai Massage (Deep Tissue, Thai Yoga, and Pregnancy Massage) UK Sports Massage & Oncology Massage Body Guasa & Tibetan Sound Healing with Massage Myofascial Dry Cupping & Lymphatic Drainage Therapy
Informações de contato
234-236 The Old Gosforth Fire station , First floor , Room 3(inside Urban angle centre), NE3 1HH, Newcastle upon Tyne, Reino Unido
- 07700170999
- mandalaspaandaesthetic@outlook.com
- mandalawellnessspaandaesthetic.com
4,8
Excelente
125 avaliações
Pede aos clientes que avaliem
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Changing my time last minute
3 de fevereiro de 2026
Resposta da Mandala Wellness spa-The skin sculptor & Massage therapist
This situation is not fair to my business.
At 8:11am, I asked if you could move your appointment from 12:00 to 12:20. You confirmed at 8:41am that you would come at 12:20. However, you arrived at 12:50. Whether your booking was at 12:00 or 12:20, you were still at least 30 minutes late.
You arrived late and did not take responsibility for the time lost. Instead of having the two treatments originally booked, you requested to have only one. I had reserved a two-hour slot for you and could have offered that time to two other clients.
You did not apologise for being late, although your husband did. He politely asked if he could have a 60-minute massage and said I could keep the deposit as it was his birthday. Later, he asked for 90 minutes. I agreed because I did not want to disappoint him.
When you left, you both said the treatment was very good and even complimented me. However, you later left a one-star review, which was very surprising.
From the moment you arrived, your attitude was rude. I always respect my clients’ time, and I expect the same respect in return. When a client arrives late, it affects the rest of my schedule and other customers’ bookings. Sometimes I have to adjust other appointments because of situations like this.
I value fairness and mutual respect. Unfortunately, in this case, I do not feel my time or my business was respected.
Lymphatic drainage and gua sha facial
Lymphatic drainage and gua sha facial - really helped de-puff and tighten my skin and released tension in my jaw. Thank you Neo
4 de fevereiro de 2026
Pregnancy massage
I wanted to try and relieve tension and pain in my shoulders and back and the massage did exactly that.Im currently pregnant and the extra pressure on the body can cause more pain and this helped ease my pain.I will definitely be booking again
25 de janeiro de 2026
Neo was amazing
Neo was amazing. I had a lymphatic drainage massage and I felt so much better afterwards. I lost 1lb of water overnight! I will be back for more.
28 de janeiro de 2026
Hubby had a sports massage and to help…
Hubby had a sports massage and to help alleviate migraines. He had a 90 min massage. He will be pleased to find the benefits in a few days. He had a lot of tension in his muscles that needed sorted and this was done very professionally. Neo is very good at what she does, he will book again soon. Many thanks from Oliver
27 de janeiro de 2026
Avaliação não solicitada
Resposta da Mandala Wellness spa-The skin sculptor & Massage therapist
Thank you so much for your great support and review.
Brilliant
Great massage, had a long term injury that felt much better afterwards
13 de janeiro de 2026
Wonderful lymphatic drainage massage
Wonderful lymphatic drainage massage. Neo really puts you at ease. Easy location to get to too.
27 de dezembro de 2025
Resposta da Mandala Wellness spa-The skin sculptor & Massage therapist
Thank you so much Kelly for great review 😊
Gorgeous surroundings while visiting…
Gorgeous surroundings while visiting for a Buccal facial. Everything was explained to me & the experience was amazing. I would definitely recommend services from Mandala & i will be back for more.
8 de outubro de 2025
I had lymphatic massage with Neo
I had lymphatic massage with Neo. She is very knowledgable and a lovely person. I highly recommend Mandala wellness spa!
1 de novembro de 2025
Resposta da Mandala Wellness spa-The skin sculptor & Massage therapist
Thank you so much Monica for such a nice words for me and you are very lovely person too
Great experience
Great experience! Very knowledgeable and professional. I highly recommend!
6 de novembro de 2025
Resposta da Mandala Wellness spa-The skin sculptor & Massage therapist
Thank you for your great review Julie . Looking forward to see you again
Incredible
Incredible, Neo was so knowledgeable, personable and highly skilled. I felt very safe and very relaxed. The massage was exactly what I needed and I could tell Neo could feel exactly what was necessary to help alleviate my issues. So impressed, will definitely be back - thank you so much!
9 de novembro de 2025
Avaliação não solicitada
Resposta da Mandala Wellness spa-The skin sculptor & Massage therapist
Thank you so much Loiusa this is very kind and thoughtful of you . I am so please I could help you to relieve the pain and welcome anytime if it happened again
Regards
NEO
I booked a massage for 90 mins with Neo…
I booked a massage for 90 mins with Neo as I have been getting pain in my shoulders, neck and upper back. Neo was very professional and targeted all my problem areas. It was a very intense massage! It has been a few days and I am definitely feeling more flexible, pain and stress free. I would highly recommend. Hope to see you again soon Neo.
18 de outubro de 2025
Avaliação não solicitada
Resposta da Mandala Wellness spa-The skin sculptor & Massage therapist
Thank you so much Carl this is very great comment about me and really kind you are . Looking forward to see you again .
Regards
10/10 lymphatic massage
10/10 lymphatic massage. Therapist talked me through everything she was doing as she went. Thoroughly needed after chemotherapy treatment. Relaxing, except the armpits 😳😂..but brilliantly effective. Will definitely be back!
15 de setembro de 2025
Highly recommend
Neo was great, she tailored the treatment to what I needed. She also recommended the best options for future appointments.
4 de setembro de 2025
Glowing skin…
The classic left my skin glowing and rejuvenated. Neo was friendly, kind and professional. I will definitely return to Mandela Wellness Spa and look forward to trying some of the other treatments.
8 de agosto de 2025
A morning of treatments, first visit
I booked multiple treatments with Neo on one morning: massage, feet and facial. It was my first visit and would highly recommend Mandela Welness Spa. Neo is very experienced in different styles and practice of therapies and also very flexible, adapting to what is needed for you as an individual.
1 de julho de 2025
Avaliação não solicitada
Best massage and facial
This is my third visit to Neo twice I’ve had the best massages and third my first ever lift facial. Neo works her magic and is so professional kind and is fantastic at what she does. Consent is always asked to take photos and it is so rewarding to see the before and after pictures to know that she makes such a difference to your mind body and soul. I would not go anywhere else as I feel at ease and revitalised and relaxed every time. If I could afford it , I would treat myself every week. She is such pleasure to look forward to seeing keep up the amazing work lovely 😍xx
25 de junho de 2025
Avaliação não solicitada
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