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M&S Opticians Avaliações 285

O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I moved to M&S for my eye check as my previous optician was awful. My eye checks were carried out by Naomi & Megan who were both lovely. I was able to pick out frame i liked and Naomi and her collegue... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Picked up my glasses today.great service from start to finish. Great range of glasses and the staff are excellent highly reccomend A lovely lady called Barbie fitted my glasses and was so helpfull ve... Ver mais

Avaliado com 5 de um total de 5 estrelas

Julie and the team at Stevenage Opticians were absolutely fantastic from start to finish. I was seen at very short notice, which I really appreciated, and the whole experience felt calm, welcomi... Ver mais

Avaliado com 5 de um total de 5 estrelas

Second time I have used M&S Opticians at Castlepointin Bournemouth . Went just as well as the first time. All the staff were friendly and professional which made the whole experience much more relaxi... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Oculista
  2. Fornecedor de Lentes de Contato
  3. Distribuidora de óculos
  4. Loja de Aparelhos Auditivos
  5. Optometrista
  6. Loja de óculos de sol

Optical and hearing services

Escrito pela empresa

Optical services
Eye tests, OCT scan included, NHS eyecare, frame styling, contact lenses, outside prescriptions welcome.
Hearing services
Free hearing checks, latest hearing aid technology, NHS hearing care.

Informações de contato

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4,3

Excelente

O TrustScore é 4.5 de um total de 5

285 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 88% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Really good service,wide range of…

Really good service,wide range of glasses ,at reasonable price.

19 de janeiro de 2026
Avaliação não solicitada
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Resposta da M&S Opticians

Thank you for your wonderful review! We're delighted to hear you are happy with your new glasses. We’ll pass your comments on to your local branch, and we look forward to assisting you again in future.

Avaliado com 5 de um total de 5 estrelas

Professional and helpful

The staff were friendly and listened to my requirement, and helped me to find the best solution for my new glasses. Rather than tyring to sell me glasses, they are professional and that's why I keep going back to them to look after me. Thank you and appreciate that.

16 de março de 2026
Avaliação não solicitada
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Resposta da M&S Opticians

We love hearing how much you’re enjoying your new glasses! We’re excited to welcome you back soon!

Avaliado com 5 de um total de 5 estrelas

Love my new glasses

Love my new glasses! Apart from the fact that they look great, they fit extremely well and optician was great and thorough. Pleased I chose M&S opticians!
Thanks for your excellent service!

10 de março de 2026
Avaliação não solicitada
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Resposta da M&S Opticians

Your feedback about our glasses and service means so much to us, thank you for your kind words!

Avaliado com 5 de um total de 5 estrelas

Nice shopping experience

Good selection and price range frames. Left alone to browse without pushy assistants intervening, but were very helpful when asked. Range of lenses too to suit most budgets.

19 de março de 2026
Avaliação não solicitada
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Resposta da M&S Opticians

We truly appreciate your support and positive feedback, thank you for taking the time to share it.

Avaliado com 5 de um total de 5 estrelas

Very well looked after by the staff…

Very well looked after by the staff throughout the process of picking reading and long distance specs.

27 de fevereiro de 2026
Avaliação não solicitada
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Resposta da M&S Opticians

We hope to see you again soon at M&S Opticians HQ!

Avaliado com 5 de um total de 5 estrelas

Whole experience from 1st to last appointment 5* service

Booked appointment on line at time and date to suit me. At appointment I was greeted by the staff warmly and asked to sit and less than 5 mins I was having my eye test. Extremely comprehensive and thorough, I rate the exam as one of the best, as it included options I usually had to pay for at other opticians. Prescription given in a nice envelope. Great selection of glasses to choose from and a good price range too. Received text to collect , fitted and left the whole experience from start to finish a very happy customer. Bought two pairs of glasses, great value

6 de janeiro de 2026
Avaliação não solicitada
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Resposta da M&S Opticians

We’re thrilled to hear about your fantastic experience at M&S Opticians HQ!

Avaliado com 5 de um total de 5 estrelas

A very helpful staff

A very helpful staff, Good selection of type and prices to choose from. Optician was very detailed and ready with advice. I will come back.

20 de março de 2026
Avaliação não solicitada
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Resposta da M&S Opticians

We’re pleased to hear we could provide you with a memorable experience during your visit.

Avaliado com 5 de um total de 5 estrelas

The general experience with Mrs Rakhee

The general experience with Mrs Rakhee, Optometrist who assisted me for my Eyes Examination on 20/03/2026 from M&S OPTICIANS in Eden Center High Wycombe is consistently of the highest standard. Also Ms Lia and Ms Stephanie are of extreme value and their positive contribution to customers Services is immeasurable.

20 de março de 2026
Avaliação não solicitada
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Resposta da M&S Opticians

Thank you for trusting M&S Opticians with your eyecare and taking the time to share your experience. Thanks again for your kind words, come back and see us anytime!

Avaliado com 1 de um total de 5 estrelas

Very poor service

Very poor service, missing frames, confusion regarding prescription, didn’t notify me glasses were in. Insisted they had left voicemail, but they hadn’t. Would never use again

1 de janeiro de 2026
Avaliação não solicitada
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Resposta da M&S Opticians

Thank you for bringing this matter to our attention. We value your feedback.

Avaliado com 5 de um total de 5 estrelas

Excellent experience

Found Marks and spenders Plymouth Store excellent place to have my eyes tested and added bonus of having free eye scan charged for at a lot of other opticians. Everyone was very friendly from the optician who tested my eyes to the assistant Lynsey who helped me choose my glasses who was very helpful and knowlegeable.

23 de fevereiro de 2026
Avaliação não solicitada
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Resposta da M&S Opticians

Wendy Jones, your wonderful feedback and rating mean a lot to us.

Avaliado com 3 de um total de 5 estrelas

Good but not excellent

It took 4 attempts to get the lenses accurate to my prescription. Although they were courteous and obliging, at double the price of Specsavers, they seem not quite on the pace.

4 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Comprehensive eye examination

Comprehensive eye examination and very pleasant examiners.
Thanks to Mandy who helped me with my choices of frames and lenses. She is very knowledgable.

12 de março de 2026
Avaliação não solicitada
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Resposta da M&S Opticians

Hi Allan, thank you so much for your positive comments about M&S Opticians HQ!

Avaliado com 5 de um total de 5 estrelas

The overall experience was excellent

The overall experience was excellent. The knowledgeable staff were very friendly. The quality of the glasses and lenses are the best that I have had. Highly recommend.

7 de março de 2026
Avaliação não solicitada
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Resposta da M&S Opticians

Thanks again for the recommendation, and have an amazing day!

Avaliado com 5 de um total de 5 estrelas

M & S opticians & hearing aids 5 star!

M & S Gemini Warrington was very professional and thorough. After many years with another company and never seeing the same optician twice I decided it was time to have a change. Appointments easy to book, reminders in various forms, timings excellent. Choice of spectacles available good, length of time for processing good. Even had a hearing test and follow up appointment which resulted in me needing help hearing and now have some very modern and efficient aids.
So all in all I recommend M & S services excellent!

26 de janeiro de 2026
Avaliação não solicitada
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Resposta da M&S Opticians

Margaret Goodhew, we really appreciate your positive review!

Avaliado com 5 de um total de 5 estrelas

Friendly efficient service

Friendly efficient service with expert advice. Delighted with my new glasses.

19 de fevereiro de 2026
Avaliação não solicitada
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Resposta da M&S Opticians

L, we really appreciate your feedback!

Avaliado com 5 de um total de 5 estrelas

Very happy from start to finish

Very happy from start to finish. Staff very professional and informative. Very good communication, very pleased with the service I received. Love my new glasses very comfortable, so I ordered another pair.

7 de março de 2026
Avaliação não solicitada
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Resposta da M&S Opticians

Andrea Rich, thank you so much for your high rating!

Avaliado com 5 de um total de 5 estrelas

Brilliant service

Excellent service from m&s opticians in white rose shopping centre in Leeds , Andy the optician was very friendly and knowledgeable same as Becky who sorted the glasses out,
Brilliant service, treated like a valued customer unlike the other opticians I’ve been to , no rush service, thank you

15 de março de 2026
Avaliação não solicitada
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Resposta da M&S Opticians

Adrian Kaye, your wonderful feedback and rating mean a lot to us.

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