I was happy with the initial response via email but later on trying to contact via phone was difficult- only voicemail and no return. They eventually came through with the order. When trying to purc... Ver mais
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Veja o que dizem as avaliações
I have been a customer of Manny’s for several years now and have found the staff to be very friendly and knowledgeable about the products they sell. Their range of instruments and accessories is excel... Ver mais
I have always found the staff at Mannys friendly, helpful and technically knowledgeable. The fee charged for changing strings and adjusting string height etc on my guitars is reasonable. Alan Thor... Ver mais
I not only needed microphones, but advice on what I needed and how to use it. All the staff were extremely helpful, tailoring options that suited my needs and budget, providing options that I might... Ver mais
Detalhes da empresa
Informações de contato
Melbourne, Sydney, Brisbane and Perth, Austrália
- 1300 858 395
- online@mannys.com.au
- mannys.com.au
Pede aos clientes que avaliem
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Service is very good at Manny's
Service is very good at Manny's - there is a nice relaxed feel and its always busy, but someone quickly comes to find out what you need and they are friendly, knowledgeable and efficeint.
So easy to deal with
So easy to deal with. I bought a fender acoustasonic and turns out to be defective. With out any hassle, they replace the unit.
Always great service
Always great service. Great products and product knowledge.
The staff really cares
The staff really cares, and that makes the rather nerve racking experience of committing to a new instrument, much more pleasant. Thanks a lot for your professionalism.
Ill definitely be back!
Pode usar a ajuda de IA para as respostasVer mais
Took just under 3 months to arrive
Took just under 3 months to arrive. Finally called arrived in 2 later. Sent emails no reply as well

Resposta da Mannys
Overall delivery time was good and…
Overall delivery time was good and products as expected.
The packing used far too much plastic and unnecessary for a drum stick bag and sticks.
Could have been done with cardboard.
Good range of gear
Good range of gear. Staff often seem disinterested in customer service.
Easy Shopping & Great Selection!
It’s super easy to shop both online and in-store. The staff is really friendly, and they offer a great variety of products and brands.
Great service, great products
The staff member who served us was extremely helpful and knowledgeable. The store had what we were looking for.
Top notch customer service
Always top notch customer service and anything you want to have a listen to, play, never too much to ask. Have a one solo acoustic act and Manny’s are incredible.
Fast Reliable delivery great product &…
Fast Reliable delivery great product & bag of jelly beans was excellent.
Very happy with my guitar amp purchase…
Very happy with my guitar amp purchase after a demo, helpful staff.
l ordered a product online from their…
l ordered a product online from their store but their delivery time is really slow. It is 8 days now and the keyboard is still not here.
Mannys was a great experience for many…
Mannys was a great experience for many reasons. Firstly, they have a wide selection of keyboards for me to try. The staff knew about the products. I ended up purchasing the wrong keyboard for our home and with the 30 day exchange policy I was able to bring it straight back and choose a more suitable keyboard. My final choice was then posted directly to my home. Couldn't have made keyboard choosing better.
Trust is apparently a one-way street
Trust is apparently a one-way street. I pay $3000 up front for a Korg keyboard, trusting it will turn up, which it did. But, they won't send a new leg up to replace a faulty one before I send the faulty one back - keyboard doesn't balance very well on three legs. So, I pay for another leg, get it, send the other one back then have to get a refund. That's not good customer service, it's saying, "sorry mate, we don't trust you". Well, i don't like you customer service!
Online shop very good 👍
Online shop very good 👍
Delivery let the store down. No wrapping or padding. Box was open at base when picked up from Post office.
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