DO NOT ORDER FROM HERE! THEY WILL TAKE YOUR MONEY AND NEVER DELIVER YOUR ITEMS! i never received my order that i placed in november. NOVEMBER. they will send promotional emails and post on social med... Ver mais
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Veja o que dizem as avaliações
I've ordered a month ago, ai generated customer support with the same message responding every time you reach out, that is if they ever respond. No dress, no refund. Dont order anything from them
I placed an order with Marbl on May 16th, 2025 and have never received my dress. Despite multiple follow-ups, I got no response from customer service and no refund. This company takes consumers’ mo... Ver mais
It’s a scam company. You just pay, and only standard response after: your dress is under the process. I did not expect such case in Dubai, and didn’t check reviews before ordering. I’m used all compa... Ver mais
A empresa respondeu
1,9
Ruim
47 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 27% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
Disappointing experience
The website says shipping takes around 5 days, but after 10 days with no updates, I emailed customer service and was only then told that production takes 5–19 business days. It’s now been over a month, I’ve received nothing, and customer service no longer replies. The communication is misleading and the whole experience feels like a scam. Avoid this brand.
27 de maio de 2025
Avaliação não solicitada
Resposta da Marblapparel
Hi Laura,
We’re sorry to come across your review and understand how frustrating this experience must have felt at the time.
Just to clarify, we can see that your order was shipped and successfully delivered on 31st July 2025.
We’re sharing this as a clarification for transparency, and we sincerely regret that your experience did not meet expectations, particularly in terms of communication. We’re continuously working on improving this moving forward.
If there’s anything further we can assist you with, we remain here to help. 🤍
Extremely Disappointed
Extremely Disappointed – No Refund, No Response
I’ve contacted customer service six times about my refund, and I’ve yet to receive a single response. This follows their claim that my order wasn’t shipped due to a “shortage of materials”—something I now strongly suspect isn’t true.
I was promised a refund over two months ago, and still nothing. This level of service is completely unacceptable.
Avoid this company at all costs. They are unresponsive, unreliable, and clearly do not value their customers
30 de maio de 2025
Avaliação não solicitada
thieves - scoundrels - No goods and no money refound
Order confirmation on April the 20, 2025
No news received.
I asked to cancel my order and refount me the money
I didn't received any answer to my emal
I didn't received any goods
Terrible Experience – Avoid at All Costs!
I had an awful experience with MARBLEAPPALER. I placed an order weeks ago and never received anything. I've contacted their customer service multiple times, but they either ignore my messages or give vague excuses. Even worse, they refused to issue a refund. It's basically a scam. I wasted my money and got nothing in return. DO NOT trust this site – they don't deliver orders and they certainly don’t refund your money. Stay far away!
29 de maio de 2025
Avaliação não solicitada
No shipping or updates
Places order on the 5th of May. It was stated 3-5 day shipping. It is now May 20th and there has been no shipping notification or any communication from them.
Based on the comments I’ve seen on their social media recently, it doesn’t look like I will get a response or the actual item.
20 de maio de 2025
Avaliação não solicitada
No Order, No Refund, No Response
I placed my order on April 17th. Today is May 15th, and I still haven’t received it.
I’ve sent four emails, and the only response I got was on May 9th — they apologized for the delay and said they would reach out to their production team for an update.
Since then, nothing.
I emailed again yesterday requesting a refund, but of course, no response to that either.
Stay away!!!
16 de maio de 2025
Avaliação não solicitada
File dispute/chargeback via bank asap!
Update: I filed dispute through my bank and received full refund.
Placed my order my March 4, nothing received. Contacted April 12 asking for refund, ignored my messages.
March 4: order placed
April 12: i asked for refund, they ignored
4 de março de 2025
Avaliação não solicitada
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