MARCOLINIA  Avaliações 128

O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Wow what an amazing Scent. I ordered Sispiro Vibrato for my hubby on the advice of my eldest. My husband was not disappointed one spray of this lasts all day (I might have to use it as it’s much b... Ver mais

Avaliado com 5 de um total de 5 estrelas

Found this company by chance when looking for a particular perfume, done my research & read the reviews & they were not wrong. Not only did they have exactly what I wanted but was a fair amount che... Ver mais

Avaliado com 5 de um total de 5 estrelas

Overall experience from ease of placing order and having item within 36hrs was amazing. I have ordered Sospiro Vibrato which is not easily available in UK. The fragrance by its looks and smell seems g... Ver mais

Avaliado com 5 de um total de 5 estrelas

A1 customer experience and Service. Fragrance was delivered next day without no additional cost and also received a small complimentary free sample gift which was a classy touch. Genuine and authent... Ver mais

Detalhes da empresa

Escrito pela empresa

We are your gateway to a realm where fragrances become memories and beauty transforms into confidence. We are committed to providing quality products and services that meet your needs. Our customer service team works hard to ensure your online shopping experience with Marcolinia is entirely satisfying and enjoyable. Your customer satisfaction is our top priority.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

128 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 80% das avaliações negativas

Normalmente responde dentro de 1 semana

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Avaliado com 5 de um total de 5 estrelas

Wow what an amazing Scent

Wow what an amazing Scent.

I ordered Sispiro Vibrato for my hubby on the advice of my eldest. My husband was not disappointed one spray of this lasts all day (I might have to use it as it’s much better than any perfume I have in terms of the fragrance lasting). Marcolinia were fantastic, I could not fault the service from ordering through to delivery, the price was spot on and would highly recommend them should you be looking to order fragrance.

14 de abril de 2026
Avaliado com 1 de um total de 5 estrelas

THEY DONT ANSWER EMAILS AND THAT PHONE…

THEY DONT ANSWER EMAILS AND THAT PHONE NUMBER THEY HAVE CANT BE REAL ,WHEN YOU PHONE THEM NOTHING , SO WHO ARE THEY ,

21 de abril de 2026
Avaliação não solicitada
logotipo da MARCOLINIA

Resposta da MARCOLINIA

Hi there,

We have checked our systems and we have no record of any previous contact from you regarding this issue.

If you are experiencing a problem, we are very keen to help and resolve it as quickly as possible. Please contact us directly at info@marcolinia.co.uk with any details so our team can look into this for you immediately.

Kind regards,
Marcolinia Team

Avaliado com 1 de um total de 5 estrelas

46 DAYS, NO REFUND & IGNORING CUSTOMER

Absolutely shocking experience – this is by far the worst customer service I have ever dealt with.

I returned my entire order using their prepaid Royal Mail returns label, followed all instructions exactly, and have proof of postage. The parcel was confirmed as delivered on 20 February 2026, with tracking and GPS coordinates matching their returns address.

It has now been 46 days, and I still have not received my refund.

Despite providing all evidence, they continue to claim the parcel has not been received and say they are “investigating”, yet cannot provide clear answers, timelines, or even basic updates. My recent emails have simply been ignored.

Royal Mail has already confirmed the parcel was successfully delivered. If they cannot locate it internally, that is clearly an issue within their own warehouse or returns process — not the customer’s responsibility.

The lack of communication, constant delays, and refusal to take accountability is completely unacceptable. At this point, it genuinely feels like I am being messed around just to avoid issuing a refund.

I would strongly advise others to be cautious when ordering, as if something goes wrong, you may be left in the same situation.

If this issue is resolved promptly and my refund is processed, I will update this review accordingly.

7 de abril de 2026
Avaliado com 5 de um total de 5 estrelas

A 10/10 experience

A 10/10 experience! Great price and shipped out fast. Arrived in 2 days of shipping. And on top of that I received a complimentary gift.

Thanks team, for the great service. Will be purchasing again 👍🏽

22 de março de 2026
Avaliado com 1 de um total de 5 estrelas

Not original

The aftershave smells identical but I'm afraid it's not original, it barely lasts an hour. I have worn the Azzaro Visit for men since its release in 2004, and always had it last the whole day, I gave Marcolinia a go this time and was disappointed with their product, it's like a watered down version of the original aftershave.

23 de janeiro de 2026
Avaliação não solicitada
logotipo da MARCOLINIA

Resposta da MARCOLINIA

Hi Nabil,

We’re sorry to hear that you were not satisfied with your purchase.
At Marcolinia, authenticity is extremely important to us. All of our fragrances are sourced from original and authorised suppliers, and we ensure that every item we sell is 100% genuine. Fragrance longevity can sometimes vary depending on factors such as skin chemistry, storage conditions, or possible reformulations made by the brand over time. We take all customer feedback very seriously and would like the opportunity to look into this for you. If you would like to send us a private response with your details, to info@marcolinia.co.uk, we would be more than happy to investigate the matter further and assist you.

Kind regards,
Lucy

Avaliado com 5 de um total de 5 estrelas

Great seller

Great seller
Fast delivery
Sospiro vibrato 100% authentic juice
Best price i could find
I will defo use again in the future

3 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Super price & quick delivery!

Brilliant range of products and they had the parfum I was looking for at a super price. Also included in the order was a free gift which was a bonus! Delivery came next day delivery and was securely packaged. Nice touch using the 'fragile' tape. Will definitely use the site again.

1 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A superb company with so many beautiful…

A superb company with so many beautiful products to chose from. Easy to navigate website too.
I ordered 2 x Parfums for Christmas gifts, wow wow, they are so beautifully boxed and the scents are gorgeous ❤️🤎🎁
Great prices. And i had a gorgeous free gift of the Yara body spray 💝
I will be returning.
Thank you so much 🙏🙂

4 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Second to none service

Order received on a speedy delivery with thanks. On my very first time when purchased a sought after fragrance from Marcolinia, I have been pleasantly impressed with their fast and reliable service. Keep it up and the grow will see its merits. I definitely recommend it to everyone.Thank you

28 de novembro de 2025

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