Martin Dawes Avaliações 

3.322
•
O TrustScore é 4 de um total de 5

3,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I had an excellent experience with Martin Dawes. They replaced my fridge door, and the whole process was handled professionally and efficiently. The service was excellent from start to finish, and I a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Engineer arrived on time on the 15/09/26 and quickly diagnosed the fault. He said he would order the parts and after only three days another engineer returned on the 18/09/26, and fitted the new par... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

My son in law sent his tv to be repaired. When returned it was unboxed by two delivery drivers and placed against the sofa. The delivery was signed off but not inspected. Later during the day we plugg... Ver mais

Avaliado com 5 de um total de 5 estrelas

Used Martin Dawes as part of Sony’s TV repair service for out of warranty products. Very impressive service with clear communication throughout the processes of picking my TV up, repairing it and drop... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Assistência Técnica de Eletrodomésticos
  2. também em
  3. Locadora de Eletrodomésticos
  4. Loja de Eletrodomésticos
  5. Loja de Eletrônicos
  6. Loja de Televisão

Escrito pela empresa

Martin Dawes Ltd has over 50 years’ experience in Retail, Rental and Repairs. Acting as Warrington’s leading home entertainment and white goods specialist, we supply manufacturers such as Samsung, Panasonic, Sony, LG and many more from our showroom and online store. Customers can rent goods with upgrade options every 18 months, purchase outright or take up one of our many finance options. Our 4 highly accredited service centres provide customers from the Midlands through to the North of Glasgow with service for products, in or out of manufacturer’s warranty. Wherever you have purchased from, we can fix your goods, in store or from the comfort of your own home.


Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 18% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,9

Todas as avaliações

(3.322)

59 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Very competitive pricing

Very competitive pricing. Bought a washer but it was delayed due to bad weather over the New Year period. Kept in formed. No issues with delivery. Very happy with Martin Dawes customer service.

21 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Superb Service.

Ordered a portable hi-fi that happened to be out of stock. Got a quick e-mail to say that the item would be back in stock the following Monday and then be dispatched quickly to me...and it sure was. It arrived on the Tuesday! What a fabulous service. I will certainly consider buying other items from Martin Dawes in the future and have bookmarked their website. Cannot fault them and would recommend to others.

14 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

It was a surprise to me

To be honest I was on ebay looking for a Panasonic mini hi-fi and I was directed by a pop-up box to Martin Dawes to a better deal to make a saving I ordered on New Years Day and received the hi-fi two days later I bought it as a treat for my birthday it`s still in it`s box on the whole a great service from Martin Dawes Thank You.

1 de janeiro de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Easy to use all round good company

Easy to use all round good company. Delivery was longer but was over a weekend so kinda expected . Only thing I don't like about the TV is it is very quiet even on 16-20

23 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ordered my new Samsung Tv on the 27th…

Ordered my new Samsung Tv on the 27th got it on the 31st I was nervous when it came to the day it was coming because there was a lot off wind and rain so I contacted them they said don’t worry the TV will be Protected but yes am enjoying my new tv to bits I just love it thanks very much

27 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

New TV great servivce and price

Ordered a new TV on December 20th delivered the next day in time for Christmas. The price was much cheaper than other retailers I had seen before Christmas and an additonal £15 discount for my first order. All in all very pleased with the TV and service from Martin Dawes

20 de dezembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

don't beleive the website - make sure they REALLY have stock

Such a shame! I tried to support a 'local', independent business, but they just wasted my time.
Their website said it was in stock and could be delivered in 1 working day, so I ordered, paid and received the acknowledgement. Then it went very quiet - no delivery update, no delivery, nothing. I contacted them and it took several hours to connect to their 'live' webchat (during working hours). When I eventually got connected, they said they didn't have stock or a date when they would have stock ............
I wonder when they were planning to tell me?
They offered a full refund, but even that took a week (and a charge-back request to the credit card provider) before it appeared.

9 de dezembro de 2024
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Ordered a Bosch washing machine on 9th…

Ordered a Bosch washing machine on 9th December,
Website showing in stock and I thought free delivery.
When I got to check out it changed £35 for what it calls laundry charge which I reluctantly paid as I had a £15 discount code which softened that blow.
Received an email on 11th telling me the machine is out of stock and expected to be in stock 18th.
I emailed for an update on 19th and got a prompt reply the machine had arrived and delivery would be in the next couple of days.
The machine was delivered on 20th December.
Overall a stressful experience,
The online chat seems to take ages to get a response and I don’t think the website should show items as available when they aren’t.
If you’re thinking about placing an order it may be worth a phone call to check availability first

20 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent

Everything went smoothly. Quick delivery
It was my first purchase from Martin Dawes.
Recommended

3 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

First time order

First time order, never heard of the store before. Great price, very fast turnaround time, good delivery experience.

6 de dezembro de 2024
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Ok not great…

They had what I needed and I received it fine. Although the item said in stock on the main page and available for next day delivery, it took a week to arrive.

Delivery offered was 7am to 10am on a Sunday morning, which is a bit much after a working week. But could not affort to reschedule as needed the item, so had to get up early on the off chance it arrived at 7am ( it didn't grr).⁰

They are annoying to deal with as the "live chat" never seems to have anyone managing it and the phone takes a while to get answered.

21 de dezembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

The worst company I have ever dealt with

I am not sure I have ever dealt with a worse company! Too gobsmacked to even explain! AVOID! Also avoid Samsung both shockingly horrific at everything they do! Also have 0 customer service skills! Literally lost for words!

20 de dezembro de 2024
Avaliação não solicitada

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