The only review you need Mastercard!
Mastercard and Santander are connected and so is a lot of other companies, but let me clarify the story of what happened.
I used a debit card and received a product not as described, I contacted PayPal because that is the place I used Santander to buy goods from Nutricraft, received a product with not many months on it before best before date, so contacted seller early April to ask them to send me another one but because I already opened it they wouldn't accept it back.
I offered them a £30 compensation for a 50 quid product if they would send me a fresh one for slightly less than what it costs, they declined so...
I contacted PayPal and took weeks resolution center to get my money back as it wasn't fresh hence not as described, and website wasn't clean on the return policy, not to mention they have no terms and conditions on the website I bought the product from.
Even mentioning this to PayPal, they sided with the seller, went to Santander to get my money back took another few more weeks or hassle and labour sending them my PayPal proof and documents to support my case, they sent to Mastercard who were the deciders of me getting my money back, I was willing to send the item back as well, now MasterCard declined as well, I even finally sent it to a financial ombudsman who was even more useless than PayPal and Santander combined.
In the end I lost £49.95 Santander let PayPal and the seller steal my money and Financial ombudsman in the UK was just a spectator cuck in all this
Bottom line never trust Santander or Mastercard, or PayPal or a financial ombudsman as far as you can touch them with a bargepole they will steal your money, and even more so never trust Nutricraft as long as I live.
Put it this way Santander allowed money laundering to pass through their eyes, and they were fined by the FCA a lot of money that should be a red flag for a payment service, we should all stay away from Santander as they failed to adequately monitor and report suspicious activity.
Had I known this I wouldn't have chosen Mastercard+Santander to do business with. After all the analogy is that Mastercard is the Darth Vader and Santander are just the storm troopers but in red.
I found this out when Santander told me that MasterCard was in charge of getting my money back and Santander are effectively useless.
We are living in a dirty service in the UK these days when payment companies like Mastercard can take your money and KEEP it.
How is this all legal??? So yes Mastercard is the real evil behind why I lost my money, and they will just take your money as well.
26 de maio de 2026
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