Matchaeologist Avaliações 

36
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I’ve been buying Meiko Matcha for over a year now, and I absolutely love it! The texture is so smooth, the colour is beautiful and vibrant, and the taste is delicious. It blends really well and makes... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Tasted two of their matcha Maya, with floral note and light bitterness and Meiko, they are both really good matcha, worth it, probably gonna buy it again

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

First of all, the Meiko is a fabulous Matcha. It's bright, consistent and of a high quality. I even use it in chia puddings for some variation. I buy the 100g cans of Meiko from Matchaeologist because... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Having previously sampled matcha from a variety of suppliers, matchaeologist is now my trusted and principal source. There is no reason for me to be seduced by the marketing of other brands as I have... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fabricante de chá

Escrito pela empresa

Matchæologist® ( 抹茶オロジスト) is an artisanal matcha green tea specialist that develops award-winning ranges of Japanese matcha with an aim to define the ultimate #MatchaRitual experience. Our approach is to introduce a modern perspective to the ancient tradition of the Japanese tea ceremony by preparing matcha in a minimalist way for an epicurean tasting experience, while providing education on the joys and benefits to be found in the daily drinking of this ceremonial delicacy. Visit our website to find out more.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

36 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(36)

22 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

I love matchaeologist !

I love matchaeologist is Best brand for matcha in my opion . I not long just brought the 100gram matcha and
Im aboustly loving it as i have a matcha everyday. The staff seem lovley whenever there been a problem. Deffo 100% Recomend ❤️❤️

3 de janeiro de 2026
Avaliação não solicitada
logotipo da Matchaeologist

Resposta da Matchaeologist

Hi Charlotte, thank you for such a wonderful review! We love hearing that our matcha has become part of your daily routine, and we’re especially glad that our team has been able to support you whenever needed. Thank you so much for recommending us and for being part of the Matchaeologist community 💚 — Matchaeologist Team

Avaliado com 5 de um total de 5 estrelas

Amazing,very high quality matcha!The…

Amazing,very high quality matcha!The color is vibrant,the taste is fresh and rounded,it blends perfectly with oat milk for some delicious and flavorful lattes!

13 de novembro de 2025
Avaliação não solicitada
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Resposta da Matchaeologist

Hi Marija, thank you so much for your lovely review! We’re delighted to hear how much you’re enjoying our matcha — from its vibrant color and fresh, rounded taste to how beautifully it blends into your oat-milk lattes. Knowing that it’s been such a delicious and high-quality experience for you truly means a lot to us 💚 – Matchaeologist Team

Avaliado com 5 de um total de 5 estrelas

Meiko matcha

I purchased the Meiko matcha powder, it was the most delicious quality matcha I’ve ever tasted. I have to savor it because it’s literally the best matcha powder I have. I’d recommend it to anyone interested in purchasing. I’ve not tried their other flavors. But meiko is a 10/10!

22 de abril de 2025
Avaliação não solicitada
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Resposta da Matchaeologist

Hi KH, thank you so much for your wonderful review! We’re delighted to hear that Meiko has been such a standout for you — smooth, flavourful, and truly a 10/10 experience. It means so much to us that you’re enjoying it this much and savouring every cup. Thank you for recommending it to others and for being part of Matchaeologist family 💚 – Matchaeologist Team

Avaliado com 5 de um total de 5 estrelas

Flavorful & Smooth

Flavorful, aromatic, colorful – just the best matcha I've tried. I have tried so many different matchas and this one is still at the top. My kids even tell me: that was the best matcha, can we get it again?!

18 de junho de 2025
Avaliação não solicitada
logotipo da Matchaeologist

Resposta da Matchaeologist

Hi Larisa, thank you so much for your lovely review! We’re thrilled to hear that our matcha has stood out to you among so many others — flavourful, aromatic, and beautifully smooth. It warms our hearts even more to know that your kids enjoy it too! Thank you for sharing such a delightful experience and for choosing Matchaeologist 💚 – Matchaeologist Team

Avaliado com 5 de um total de 5 estrelas

Delicious Matcha

I've been drinking this matcha since purchasing it a few weeks ago and it's amazing. Very good color and very good flavor. I would definitely buy again!

16 de agosto de 2025
Avaliação não solicitada
logotipo da Matchaeologist

Resposta da Matchaeologist

Hi NFD, thank you so much for sharing your experience! We’re delighted to hear that our matcha’s colour and flavour have impressed you — your kind words truly made our day. We’re so grateful for your support 💚 — Matchaeologist Team

Avaliado com 5 de um total de 5 estrelas

This matcha is the best I’ve ever had!

This matcha is the best I’ve ever had.

I’ve been a massive fan of matcha for many years and have always been on the lookout for a brand that’s got brilliant taste, amazing colour and speedy delivery… all the while being worth the price.

Matchaeologist hits all of these! I bought a couple of different matcha to try (Matsu and Meiko) as a treat for myself and I was so impressed. First off, the delivery came within 2 days which I was not expecting. When trying the matcha, the colour was such a vibrant, rich green that whisked into a smooth consistency with water so well.
The taste was the absolutely amazing as well- no taste of fishiness/grassiness that you can get with cheaper matcha. That alone makes it worth the price.

The customer service has been outstanding and I will continue to be a loyal customer to matchaeologist and will be buying again!

5 de novembro de 2025
Avaliação não solicitada
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Resposta da Matchaeologist

Hi Kaycee, thank you so much for your lovely review! We’re thrilled to hear how much you enjoyed both Matsu and Meiko — from the vibrant colour and smooth consistency to the clean, rich flavour. We’re also delighted that your order arrived so quickly and that our customer service has made your experience even better. Thank you for your trust and support — we’re so grateful to have you as part of our matcha community 💚 – Matchaeologist Team

Avaliado com 5 de um total de 5 estrelas

I really enjoyed the matcha I bought

I really enjoyed the matcha I bought. It wasn't astrigent like some other brands.

27 de outubro de 2025
Avaliação não solicitada
logotipo da Matchaeologist

Resposta da Matchaeologist

Hi Amber, thank you so much for sharing your feedback! We’re really happy to hear that your matcha was smooth and enjoyable — without the astringency you’ve experienced from other brands. We truly appreciate your support and hope you continue to enjoy every cup 💚 – Matchaeologist Team

Avaliado com 5 de um total de 5 estrelas

Meiko from Matchaeologist.

First of all, the Meiko is a fabulous Matcha. It's bright, consistent and of a high quality. I even use it in chia puddings for some variation. I buy the 100g cans of Meiko from Matchaeologist because it's somewhat more economical. Having said that, you get what you pay for and the Meiko is not inexpensive, but truely a quality Matcha. In my experience, the folks at Matchaeologist provide fast turn-around on orders which is appreciated. Thank you.

27 de outubro de 2025
Avaliação não solicitada
logotipo da Matchaeologist

Resposta da Matchaeologist

Hi Edward, thank you so much for taking the time to share such a thoughtful review. We’re thrilled to hear that Meiko continues to impress — bright, consistent, and versatile, even in your chia puddings! We’re also delighted that our fast turnaround has made your experience smooth each time. We truly appreciate your trust in the quality we aim to deliver with every tin. Thank you for being part of our matcha community 💚 – Matchaeologist Team

Avaliado com 5 de um total de 5 estrelas

Best matcha I’ve tried!!!

It is very suitable for everyday use, it is not bitter at all, it is very, very tasty and you can drink it without sweeteners, although it combines perfectly with sweeteners. Its caffeine comes gradually and lasts a long time. I loved it very much and I have already ordered it in 100 grams. It is important for me to say that I prepared it exactly as they say and this is probably what gave me the best result, 3 grams of matcha and 40 grams of warm water, not boiling, because this is what affects the herbal flavor. I must say that this is a very high-quality matcha that comes from Uji in Japan!! and is picked at the first harvest! I really enjoy this matcha and will continue to purchase it.

1 de outubro de 2025
Avaliação não solicitada
logotipo da Matchaeologist

Resposta da Matchaeologist

Thank you so much for your amazing review! We are thrilled to hear how much you're enjoying your matcha and that you've found the perfect way to prepare it. Your care and attention to detail really make all the difference. Knowing that you appreciate the quality and origin of our Uji, first-harvest matcha means a lot - Matchaeologist Team

Avaliado com 5 de um total de 5 estrelas

I am in love with this matcha brand now!

This is my second quality matcha as I am new to it and I can compare it to the other brand I tried recently. The Meiko matcha is definitely a beginner friendly as it is very smooth in taste, also mild and balanced, does not have that strong nori/seaweed smell. The first one I tried from another brand had a very strong seaweed smell when mixed with warm water which made me look for matcha that does not have that, as it is not very pleasant to smell. This one does not have that. This matcha powder indeed has those floral notes as it is advertised, when mixed into a drink, which is what I was looking for— I love floral notes in tea and coffee and I knew that’s what I want in my matcha, and I found it! When I received the order, the can was very well packaged. It was well wrapped with bubble wrap and my can arrived with no dents or damaged. Extra point for good packaging! I got 100g can because it was the only available option, and I was not sure if I will like it and wanted to try a 20g can first, but I am now glad I got a larger can and loved it as it is much cheaper to buy in larger quantities and I will definitely restock on this exact matcha brand when I finish this batch. Also might as well try other grades of matcha they sell to experience all of them! Thank you Matchaeologist for the great quality matcha!

10 de outubro de 2025
Avaliação não solicitada
logotipo da Matchaeologist

Resposta da Matchaeologist

Thank you so much for your lovely review, Yana.
We are thrilled to hear that the Meiko has been such a perfect fit for your taste and that you appreciate its smooth, balance, flavor, and floral notes.

We are glad to hear that the package arrived safely, and we can't wait for you to experience other grades in our collection.

Matchaeologist Team

Avaliado com 5 de um total de 5 estrelas

One of my favourite Matcha smooth…

One of my favourite Matcha smooth velvet 💖 taste I enjoy mine made with water and topped off with irish cream and a touch of local honey 🍯.

5 de outubro de 2025
Avaliação não solicitada
logotipo da Matchaeologist

Resposta da Matchaeologist

Thank you so much for your lovely review! We’re delighted to hear that our matcha has become one of your favourites — your preparation with Irish cream and local honey sounds absolutely divine. We truly appreciate your support- Mathcaeologist Team

Avaliado com 1 de um total de 5 estrelas

Changing their pricing by more then double in a month

I was recently contacting this brand to purchase matcha. On June 30th I confirmed that I will be placing a bulk order in August.
Since June 30th till August 18th, the price went from 112 pound to 280 pound for the same quantity and quality of the product. Feels like a scam and I don’t trust this company. Looking at the negative reviews below just confirms that the taste is not great either.

18 de agosto de 2025
Avaliação não solicitada
logotipo da Matchaeologist

Resposta da Matchaeologist

We completely understand your concern regarding the recent change in pricing. Over the past months, there have been adjustments across our range due to increased production and import costs, as well as a very limited harvest from our production partners.

We know how much care goes into choosing high-quality matcha, and we want to assure you that the integrity and craftsmanship behind our products remain unchanged. Your trust means a great deal to us, and we truly appreciate you sharing your thoughts as it helps us continue to improve and stay transparent with our community - Matchaeologist Team

Avaliado com 2 de um total de 5 estrelas

We placed an order

We placed an order, the cargo company even tried delivery. The product has been returned to you. My money still has not been refunded. I placed a new order 2 days later and paid the fast shipping fee. The product still hasn't arrived. And although it was delivered the next day, there is no news about the product for 4 days.

3 de junho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Still waiting for my refund after…

Still waiting for my refund after returning item over 2 weeks ago, no communication from them and very hard to chase this up.

23 de janeiro de 2024
Avaliação não solicitada
logotipo da Matchaeologist

Resposta da Matchaeologist

Hi Stephen,

We’re so sorry to hear about your experience. Please kindly note that once a return arrives at our warehouse, it can take a few days for the team to inspect the item and process the refund.

After carefully reviewing your case, it appears that your return was processed just a few days after being delivered to our warehouse, and the refund was successfully issued on January 25, 2024.

Regarding your comment about the communication, after reviewing the case — and as our agent also confirmed to you — it appears that your earlier emails unfortunately didn’t reach our inbox, which is why we weren’t able to respond to them. However, we completely understand how disappointing it feels to keep waiting for a response from a company, and we truly wish we had received your initial emails so that we could have responded right away.

We truly value your feedback, Stephen, and hope you’ll give us another chance in the future to provide you with the seamless experience we always strive for. If there’s ever anything else we can help you with, please don’t hesitate to contact us at support@matchaeologist.com

Warm regards,
Matchaeologist Team

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