Received a creditcard charge from Matching Couples at 650-268-5339 for something we did not order. Tried the phone number and it's always busy. Don't understand how TrustPilot gives them such a posi... Ver mais
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Veja o que dizem as avaliações
When the shirts finally showed up, the sizes were backwards. I immediately contacted them and have had zero resolution. I’ve tried calling them, emailing them, filling out countless “contact us” forms... Ver mais
I ordered a set of tee shirts for Christmas and decided to add an additional set using the discount. I misread the instructions and failed to provide proper sizes. I contacted Janette from support who... Ver mais
I just ordered my shirts. I ordered the wrong color, emailed immediately to customer service the mistake I had made..hoping it could be corrected. Jeanette emailed me 5 minutes after I sent it and cor... Ver mais
Detalhes da empresa
- Loja de camisetas
- também em
- Loja de Souvenirs
Escrito pela empresa
We sell premium quality matching couples shirts
Informações de contato
18 cherry tree close, S11 9AF, Sheffield, Reino Unido
- 07495033226
- love@matchingcouples.com
- matchingcouples.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Matching Couples is the Bomb.com!
This site is very accommodating & extremely helpful! My husband needs a size 4X or 5X & it wasn’t listed in the site. So before I ordered I hopped on a chat with one of their reps, and they told me how to do it. It was so simple and easy. Not to mention they have the cutest matching merch for couples!!!
I left a review the other day about the…
I left a review the other day about the shirts I ordered that came in the wrong sizes I wasn’t very happy at the time. Once I made them aware of the problem it was fixed immediately and new shirts were sent right out to me the sizes they were supposed to be. Very good customer service and they do what they say. I have no other complaints about this company.
The shirt sizes were mixed up when I…
The shirt sizes were mixed up when I received them, and they had no problem correcting them and sending me new ones. I would recommend them to my family and friends.
Both me and my wifey loved them shirts…
Both me and my wifey loved the shirts and we got a lot of compliments from people when we wore them. Thanks so very much
My experience with Janette was very…
My experience with Janette was very excellent . I had no problem getting my shirts exchange for a different size and delivered to me fast. I would buy other products from this website again and recommend it to family and friends.
The young lady Janette was so helpful…
The young lady Janette was so helpful and I would recommend she gets a drink 🍷
Wrong sizes
I ordered two shirts one small and one large and they came in looked very nice but the small was suppose to be a large and the large was suppose to be a small. I’m still trying to figure out how to sent it back

Resposta da Matching Couples Ltd
Contacted customer service multiple…
Contacted customer service multiple times with no
Response

Resposta da Matching Couples Ltd
Janette in customer support was very…
Janette in customer support was very nice and helpful when my order was delivered to the wrong address. She was prompt in her response and help me solve the issue of delivery.
Janette fixed my oops
I put an order this evening quickly realized I did not order the right color not knowing how to fix it I went to Facebook message and got Janet who was quick friendly and very helpful fixed my order and no time at all this girl deserves a holiday cocktail
Nice shirts
I received the custom shirts and was very pleased with the way they look and fit! Thank you
Great quality
Great quality! Shipping was quick! Can’t wait to wear these on Xmas to get laughs from family!
I only got 3 of the 4 shirts that I…
I only got 3 of the 4 shirts that I ordered and 1 of those 3 is the wrong size! I emailed support but I have heard nothing so far.

Resposta da Matching Couples Ltd
Good quality and rapid service.
Don’t believe return policy
Have been trying to get help to do a return stir days and NO CUSTOMER SERVICE at all! Have sent multiple emails

Resposta da Matching Couples Ltd
The shirt had discoloration after…
The shirt had discoloration after washing. Size Large Men’s Green T-shirt with ‘Nuts’ written on it.

Resposta da Matching Couples Ltd
Order not received
Was charged for the purchase, order was never received.. no tracking information available, nothing .. sent an email inquiry, no response.

Resposta da Matching Couples Ltd
Fast shipping and nice quality shirts.
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