I received my wonderful order, quickly and everything was a surprise. From the packaging to the products ordered. I already knew they were beautiful and that I would love them (that's why I chose them... Ver mais
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Veja o que dizem as avaliações
The necklace arrived in a tiny plastic bag within the larger gift box. It is a very thin chain, and had been left in a large wad of knots, possibly from the way the box had been jumbled throughout the... Ver mais
A empresa respondeu
I bought Bound Bracelet because I'm huge fan of Jose Mourinho and because AS Roma won conference league. I set myself a goal that for each silverware Jose Mourinho wins I'll bought myself a thing from... Ver mais
Excellent customer service as always at Matilde Jewellery. Although my first choice of the two necklaces was sold out, the team contacted me and luckily there was an alternative colour available. Pack... Ver mais
Detalhes da empresa
Escrito pela empresa
MATILDE offers sustainable fine jewellery inspired by the elegant natural movements of the body and the elements. Using solely lab-grown diamonds and 100% recycled gold, as well as eco-friendly packaging, MATILDE is a sustainable luxury jewellery alternative to the more environmentally and socially harmful traditional jewellery range, with no compromises on the quality of product or design. MATILDE maintains a close relationship with our suppliers and manufacturers to ensure our values of fairness and transparency are reflected in the work conditions of everyone involved in the production of our sustainable jewellery range. That emphasis on fairness and transparency is also apparent in the price. MATILDE offers accessibly priced sustainable jewellery crafted from the highest quality of recycled gold and lab-grown diamonds, without the markups commonly seen in the jewellery industry. Our metal suppliers purchase pre-loved gold in the form of unwanted jewellery and jewellery processing elements. Our sustainable lab-grown diamonds are visually, chemically, and physically identical to mined diamonds – but whilst our lab-grown diamonds are 100% certified and identical to mined diamonds, they are conflict-free and significantly less harmful to the environment too. Created by a woman, for women, MATILDE champions women, sustainability, and a better future for everyone – proving that beauty and strong values go hand in hand.
Informações de contato
London, Reino Unido
- info@matildejewellery.com
- matildejewellery.com
4,4
Excelente
35 avaliações
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Shopping with Matilde jewellery was an…
Shopping with Matilde jewellery was an absolute pleasure! I am so happy with the ring I got, it is beautiful. It arrived just one day after I bought it. Such amazing service
8 de setembro de 2022
I bought Bound Bracelet because I'm…
I bought Bound Bracelet because I'm huge fan of Jose Mourinho and because AS Roma won conference league. I set myself a goal that for each silverware Jose Mourinho wins I'll bought myself a thing from Matillde's Jewellery :)
18 de julho de 2022
Love it!
Really love this brand and what they are doing to go against the diamond mining industry.
18 de julho de 2022
They are just great 👍
7 de julho de 2022
The necklace arrived in a tiny plastic…
The necklace arrived in a tiny plastic bag within the larger gift box. It is a very thin chain, and had been left in a large wad of knots, possibly from the way the box had been jumbled throughout the mailing process to the U.S. I had to use 2 awls and a magnifying glass, over the course of 6 1/2 hours, to separate the knots, until the chain was finally freed up and the necklace was wearable. The beautiful outer packaging was utterly useless in preventing these knots, and if l had not had the tools and the patience necessary to separate the mess, l never could have worn the necklace. Very disappointing.
20 de junho de 2022
Resposta da Matilde Jewellery
Dear Caren, thank very much for leaving a review and for the feedback. We apologise for the inconvenience this has caused, and it's absolutely not the level of service we aim to provide. The item should not have arrived inside a plastic bag - these are what the pieces are kept in before being sent out to our customers, and this absolutely should not have happened. Please get in touch with us at info@matildejewellery.com so we can make up for this. MATILDE Team
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