Quick shipping! I purchased the thickest mat they sold since my total carpet thickness exceeds 1”. It did not disappoint. Good quality and very sturdy. I expect it to last. Delivery was great. No issu... Ver mais
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Veja o que dizem as avaliações
FANTASTIC - could not be happier with this deep carpet office chair protector mat ! WOW using it for over a week and it hasn't moved not even a little bit. THNAK YOU ALL FOR PRODUCING /SELLING A... Ver mais
A empresa respondeu
I love my 60 x 118" chair mat so much! It's big enough to extend from all the way under our home office's executive desk across the front of the computer credenza desk (L-shaped desk configuration) t... Ver mais
A empresa respondeu
The product spec was surprising higher than I even expected. I wish I had bought properly first time. Worth every extra penny over a poorer, cheaper product (that I previously had). My premium, rich c... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
At Mat Stores we offer a wide choice of quality floor and surface protection solutions for the home and office at competitive prices, including chair mats, indoor and outdoor entrance mats and anti-fatigue mats.
Informações de contato
Estados Unidos
- customerservice@matstores.com
- matstores.com
4,7
Excelente
688 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
We found the chosen courier
We found the chosen courier, DHL, to be frustratingly useless in finding our new-build address despite guidance on directions being provided.
Trying to contact Matstores by phone was nightmarish: could not get through, music was aggressive and no call back.
Product seems ok so far although a little softer than expected.
13 de junho de 2023
Resposta da Matstores
Thank you for your review.
We apologise for all the issues with DHL, we ensured all information was passed on to them but unfortunately they still struggled to locate your address. We are glad you have now received the delivery and are happy with the product.
Please do let us know if we can be of any more assistance.
Kind regards,
Mat Stores
Cleats too small, mat walks on plush new carpet!
Good quality and fast delivery, thanks. However thought the plastic cleats under mat would be longer to keep the mat from walking on our high plush new carpet!!
31 de maio de 2023
Resposta da Matstores
Thank you for your review.
We are pleased you are happy with the service received.
The grippers on the underside of the chair mat have been designed to a specific length to keep the mat in place without causing damage to carpets. If they are any longer, over the time there is the risk of damage to both your carpet and potentially your subfloor. Longer grippers also pose a health and safety risk when transporting, unpacking and moving the mat.
Kind regards,
Mat Stores
Resposta da Matstores
Thank you for your kind words.
We are glad you are happy with the product and service received.
Kind regards,
Mat Stores
Bought this mat on the strength of…
Bought this mat on the strength of other positive customer reviews...we were not disappointed...came very well wrapped...is of excellent quality..
29 de maio de 2023
Resposta da Matstores
Thank you for your positive feedback.
We are glad you are happy with your purchased based off previous reviews.
Please do not hesitate to contact us if we can be of any more assistance.
Kind regards,
Mat Stores
Good quality product - robust and easy to use
Good quality product, seems fit for purpose so far sitting on my amtico spacia flooring.
Product seems to be robust and was easy to unpack and deploy.
Worth the cash!
24 de maio de 2023
Resposta da Matstores
Thank you for your kind words.
We are delighted to hear the mat is what you needed and worth the cost.
Kind regards,
Mat Stores
Resposta da Matstores
Thank you for your positive feedback.
We are pleased to hear you are happy with the service received.
Kind regards,
Mat Stores
Great product and shipping time
Great product and shipping time. One thing though finding tracking and shipping info was lacking. Otherwise great.
1 de junho de 2023
Resposta da Matstores
Thank you for your review.
We apologise if finding your tracking information was not very clear, but we are glad you are happy with the product.
Kind regards,
Mat Stores
excellent choice of chair mats
Superfast dispatch excellent choice of chair mats even for deep pile carpet which is hard to come by. Great quality, item was packaged perfectly delivered with care. Overall great shopping experience, I am happy with my purchase.
31 de maio de 2023
Resposta da Matstores
Thank you for your review and kind words.
We are delighted to hear you are happy with our product range and the item you chose to order.
Please let us know if we can be of any assistance in the future.
Kind regards,
Mat Stores
All good! No complaints! It’s all good!
Item as described. Light speed delivery. Purchase with confidence.
28 de maio de 2023
Resposta da Matstores
Thank you for your positive feedback.
We are pleased to hear you are happy with the item you ordered and service received.
Kind regards,
Mat Stores
quick service
27 de maio de 2023
Resposta da Matstores
Thank you for your feedback.
We are pleased to hear you are happy with the service received.
Kind regards,
Mat Stores
Resposta da Matstores
Thank you for your review.
We are delighted to hear how pleased you are with the service and product received.
Kind regards,
Mat Stores
Arrived as described but I was…
Arrived as described but I was surprised it was rolled up but it did, rather violently, spring open when the ties were cut. Be careful this is probably best done by two people
7 de maio de 2023
Resposta da Matstores
Thank your for your review.
Our smaller mats are shipped flat and anything larger than 90x120 is shipped rolled. All of our rolled mats should be delivered with unrolling instructions, we apologise if you didn't receive this.
Please let us know if there is anything else we can help you with.
Kind regards,
Mat Stores
Easy website to navigate
Easy website to navigate and place an order, delivered on time.
3 de maio de 2023
Resposta da Matstores
Thank you for your positive feedback.
We are pleased to hear you found our website user friendly and are happy with the service received.
Kind regards,
Mat Stores
Found one!
For a sheet of plastic.. Carpet protectors are a minefield online. Amazon etc offered nothing but rolled up cheap rubbish.
This website appeared and sorted a decently priced and solid mat. No messing. 55 pound, done.
Nice.
5 de maio de 2023
Resposta da Matstores
Thank you for your positive feedback.
We appreciate your kind words and are glad to hear you have found a product that works for your needs.
Kind regards,
Mat Stores
Quality, hard-wearing
This is the 4th mat I have purchased. The previous 3 were for use on carpets and, after two years, still very sturdy and no issues. Latest mat is for vinyl floor, exactly as, needed. Quick delivery, no curving, lies flat so no trip-hazard.
1 de maio de 2023
Resposta da Matstores
Thank you for your review.
We are delighted to hear you keep coming back and are happy with your purchases.
Please do not hesitate to let us know if we can assist you in the future.
Kind regards,
Mat Stores
Resposta da Matstores
Thank you for your review.
We are delighted to hear you are pleased with the service and the product you have ordered.
Kind regards,
Mat Stores
Quality mat quickly delivered
25 de abril de 2023
Resposta da Matstores
Thank you for your feedback.
We are glad to hear you are pleased with your purchase.
Kind regards,
Mat Stores
Matstores UK - great products, great service!
I needed to replace my old, very cracked, PVC chair mat and found Mat Stores UK online. I specifically wanted a mat for use on very low pile carpet, but without a studded back, and was very happy to find that Mat Stores UK offered a suitable one (Cleartex Unomat Anti-Slip Chair Mat for Hard Floors, Very Low Pile Carpets and Carpet Tiles, Polycarbonate, FR128920ERA, Size: 119 x 89cm).
It was very easy to place the order from MatStores UK, with quick despatch and delivery. DHL Parcel sent notification by text the day of delivery, providing a one-hour delivery window, so I could plan my day accordingly. Product arrived in perfect condition, flat-packed in minimal amount of environmentally friendly cardboard.
Overall a great product and great service from MatStores UK, I would definitely order from them again.
4 de abril de 2023
Resposta da Matstores
Thank you for your positive detailed review.
We are delighted to hear you are pleased with the all round service you received and the mat you have purchased.
If we can be of any assistance in the future, please do not hesitate to get in touch.
Kind regards,
Mat Stores
They answered my question quickly
They answered my question quickly, the mat is good quality mat, and delivered it on time.
2 de abril de 2023
Resposta da Matstores
Thank you for your positive review.
We are glad your queries were answered efficiently. We are also pleased to hear you are happy with the product received and the delivery service.
If you need any more help please do not hesitate to contact us.
Kind regards,
Mat Stores
Good service
30 de março de 2023
Resposta da Matstores
Thank you for your feedback.
Please let us know if we can help in the future.
Kind regards,
Mat Stores
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