I ordered a full zip hoodie in my normal size. When it arrived it's fit was too small for me. The company quickly got me the correct size. This company has Excellent service and treat customers like... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I’m very disappointed. I intended this purchase to give as a birthday gift, but I haven’t received the package yet!! The tracking link showed nothing! Please resend a proper tracking link. What... Ver mais
A empresa respondeu
I ordered two shirts. I am very skeptical about ordering anything on line except from major companies. However, I got the shirts and they were fine, good quality and fit well.
A empresa respondeu
Great quality kit. I live in the UK and can't deny l was cautious about purchasing from an overseas retailer. I need not have worried as the item arrived in good time and surpassed how it looked onlin... Ver mais
A empresa respondeu
3,7
Bom
513 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I believe the two t shirts I bought is…
I believe the two t shirts I bought is what I ordered.no issues with them, thank you for the bag.overall very satisfied with your company.
13 de março de 2026
Avaliação não solicitada
Resposta da Maturelion
Dear Customer,
Thank you so much for your kind words! 😊
We’re so glad your two T-shirts arrived exactly as ordered—no surprises, just great basics done right. And we’re happy you liked the packaging too!
It truly means a lot that you’re overall satisfied with your experience. Thanks for trusting us with your order—we appreciate you! 🙌👕✨
Best Regards
Maturelion Customer Service Team
Good product and quick shipping
Good product and quick shipping
15 de janeiro de 2026
Avaliação não solicitada
Resposta da Maturelion
Dear Customer,
Thank you so much for your kind review!We’re glad you love the product and appreciate your support! 😊
Best Regards
Maturelion Customer Service Team
The shirt size is way too small and the…
The shirt size is way too small and the total cut and cloth are terrible. This is a VERY OFF BRAND
28 de fevereiro de 2026
Avaliação não solicitada
Resposta da Maturelion
Dear Customer,
We're so sorry to hear that the shirt didn't meet your expectations—this is definitely not the experience we want you to have. 😔 We take quality concerns very seriously, and we'd love to make things right.
Could you please provide your order number and contact our customer service team . We'll be happy to help find a solution for you.
Thank you for your feedback, and we truly hope to have the chance to do better.
Best Regards
Maturelion Customer Service Team
SHIRTS RUN SMALL !
I ordered 3 tshirts because I love the phases. I wear a large t in most every brand. I washed these and can't move in them. Order up at least 1 size.
13 de fevereiro de 2026
Avaliação não solicitada
Resposta da Maturelion
Dear Customer,
We’re so sorry the shirts shrank and became too tight after washing—we totally understand how frustrating that is!
We’re glad you love the phases design, but it’s not okay that you can’t comfortably wear them.
Unfortunately we couldn’t find your order right now.
If you can share your order number or the email you used to buy, we’ll help you right away with a solution.
Thank you for the sizing tip—we really appreciate you letting others know to order a size up!
Best Regards
Maturelion Customer Service Team
Never received it!
I’m very disappointed. I intended this purchase to give as a birthday gift, but I haven’t received the package yet!!
The tracking link showed nothing! Please resend a proper tracking link. What shipping mode did you use? USPS? Or UPS? Or FedEx?
6 de fevereiro de 2026
Avaliação não solicitada
Resposta da Maturelion
Dear Customer,
We are deeply sorry to learn that the delivery status of your order MA13738 is not ideal and the tracking link is inaccessible—we completely understand how frustrating this can be for a birthday gift!
We’ve checked your shipment details, and your package has actually been DELIVERED (on 2026-02-13 at 08:25 in Parma, OH, to the Mail Room/Parcel Locker). You can view the full tracking details, including delivery confirmation and photos, via the correct tracking link here:https://www.gofo.com/us/track?searchID=GFUS01033289624064
Your order was shipped by GOFO's dedicated delivery service, and the tracking number is JDW100960756789.
If you still cannot find your package at the mailroom/package locker, please contact us directly at support@maturelion.com.
We hope you receive your package soon!
Best Regards
Maturelion Customer Service Team
Shirt design I liked but it was to big for the shirt .should be 25% small printed on the shirt
Shirt design I l
18 de fevereiro de 2026
Avaliação não solicitada
Resposta da Maturelion
Dear Customer,
Thank you so much for your kind review and for sharing your thoughts with us! We're delighted to hear that you liked the shirt design. 😊
We also truly appreciate your suggestion regarding the print size. We'll definitely share this feedback with our design team for future improvements.
If there's ever anything we can assist you with, please don't hesitate to reach out. We hope to serve you again soon!
Best Regards
Maturelion Customer Service Team
Great item and fast shipping
14 de fevereiro de 2026
Avaliação não solicitada
Resposta da Maturelion
Dear Customer,
Thank you! ✨✨✨
So glad you love the item and that it arrived quickly. We really appreciate your support!💙
Best Regards
Maturelion Customer Service Team
Hard to estimate size and fit
Hard to estimate size and fit. I made a mistake in ordering 4 L and accidently put in 1 S.
The S is too small and the L is probably too large. They probably all should have been M
14 de fevereiro de 2026
Avaliação não solicitada
Resposta da Maturelion
Dear Customer,
Thank you for sharing your feedback with us, and we sincerely apologize for the inconvenience caused by the sizing issues. We truly regret that the items you received did not meet your expectations.
To assist you better, we recommend referring to the size chart available on our product details page for future purchases. Additionally, considering your usual clothing size can be helpful when selecting the most suitable fit. If the items still don’t fit as expected, please don’t hesitate to reach out to our customer service team, and we’ll do our best to provide a suitable solution.
Your feedback is invaluable to us, and we’ll use it to improve our sizing guidelines to help customers like you make more informed choices in the future.
Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better.
Sincerely,
Maturelion Customer Service Team
This is my second purchase.
This is my second purchase from Maturelion, and like the first, the product quality is excellent and it arrived on time and in perfect condition. To my surprise, Lip kept me informed about the package's progress this time and assisted me with anything I needed, always very friendly. Simply excellent.
4 de fevereiro de 2026
Avaliação não solicitada
Resposta da Maturelion
Dear Customer,
Thank you so much for your kind and thoughtful review! 💙
We’re thrilled to hear this second order met (or even exceeded!) your expectations—great quality, on-time delivery, and a smooth experience all around. And thank you for the shoutout to Lip! We’ll be sure to pass along your kind words—they mean a lot to our team.
Customers like you make what we do so rewarding. We truly appreciate your trust in Maturelion and can’t wait to serve you again! 🙏
Best Regards
Maturelion Customer Service Team
The shirt is great
The shirt is great, just what I wanted. Washing instructions are weird, I ignored them. The problem is that I used a credit card that I NEVER use. I used it because I was skeptical of the website. Now, less than 10 days after using it I have a $2400 fraudulent charge on the card from a rental car agency in Italy. Since this card hasn't been used other than for a small local purchase once or twice a year (to keep it active) I can only come to one conclusion.
10 de fevereiro de 2026
Avaliação não solicitada
Resposta da Maturelion
Dear Customer,
Thank you for sharing your feedback—and we’re truly sorry to hear about the fraudulent charge you’ve experienced.
First, we want to assure you that our website uses secure, industry-standard encryption and processes payments through trusted, PCI-compliant payment gateways. We do not store full credit card details on our servers, nor do we share customer payment information with third parties.
That said, we understand your concern, especially given the timing. However, it’s important to note that legitimate businesses—including ours—cannot access or transmit your card details to unrelated companies like rental car agencies. Fraudulent charges often stem from data breaches elsewhere, skimming devices, or phishing scams, and sometimes compromised cards are tested with small purchases before larger fraud occurs.
We strongly recommend:
Reporting the charge immediately to your bank/card issuer and requesting a new card.
Filing a fraud alert if needed.
Hope you have got the payemnt back.
Maturelion Customer Service Team
I really like the quality of the shirts…
I really like the quality of the shirts and the things that they say are great. I have quite a few of them and I have a couple more on order. People say things to me all the time about them and I have recommended Maturelion to several people.
23 de janeiro de 2026
Avaliação não solicitada
Resposta da Maturelion
Dear Customer,
Thank you so much for your incredible support—we’re truly honored!
It means the world to hear that you not only love the quality and messages on our shirts, but that you’ve built a little collection (with more on the way!) and are sharing Maturelion with others. Knowing people notice and comment on your tees is the highest compliment—and we’re so grateful you’d recommend us to friends.
Thank you for being part of our community. We’re cheering you on every step of the way! 🙏✨
Maturelion Customer Service Team
Good quality jumper
Good quality jumper. Looks exactly like the listing
27 de dezembro de 2025
Avaliação não solicitada
Resposta da Maturelion
Dear Customer,
Thank you so much for your feedback!
We’re really glad to hear that your jumper arrived in great quality and matched the listing exactly—that’s what we always aim for!
Thanks for trusting us with your purchase, and we hope you enjoy wearing it! 😊
Maturelion Customer Service Team
Lip was extremely helpful
Lip was extremely helpful. Friendly and professional.
23 de janeiro de 2026
Avaliação não solicitada
Resposta da Maturelion
Dear Customer,
Thank you so much for your kind words!
We're thrilled to hear that Lip was able to assist you in a friendly and professional manner. Our team always strives to provide the best possible experience, and feedback like yours truly motivates us to keep raising the bar.
We appreciate you taking the time to share your experience on Trustpilot—have a wonderful day! 💙
Maturelion Customer Service Team
Resposta da Maturelion
Dear Customer,
Thank you so much for your awesome review! We’re thrilled you love our product and appreciate our large selection—this is exactly what we strive for to make your shopping experience great. We really value your support and can’t wait to welcome you back for more great finds soon! 😊
Maturelion Customer Service Team
Great shirts
Great shirts. Over priced and they are shipped from China. I do not want anything from China. I won’t buy anymore
12 de janeiro de 2026
Avaliação não solicitada
Resposta da Maturelion
Dear Customer,
Thank you for your honest feedback—and for giving our shirts a try. We’re glad you liked the quality and design, but we truly understand your concerns about both pricing and sourcing.
While we’re a US-registered brand, we currently partner with trusted print facilities in China to offer unique, on-demand designs without holding excess inventory. That said, we hear you clearly: for many customers, origin matters deeply—and we respect your decision not to purchase from us again.We’re actively exploring more local production options for the future, and your feedback adds important weight to that effort.
Thank you for your support, even if it was just this once.
Sincerely,
Maturelion Customer Service Team
Very fast delivery and excellent quality
Very fast delivery and excellent quality
9 de janeiro de 2026
Avaliação não solicitada
Resposta da Maturelion
Dear Customer,
Thank you for your wonderful feedback! We are delighted to hear that you are happy with both our fast delivery and product quality.
Your satisfaction is our greatest motivation. We truly appreciate your support and look forward to serving you again!
Sincerely,
Maturelion Customer Service Team
DO not order from this company.
DO notorder from this company.
you will not get our order and they will not retur your money. SCAM.
you can see from the answer below they ask me to email them with the order unfo. i have done so over 10 times requesting refund and attaching the notification from USPS that i will not get my package due to seizing for counterfit postage from the sender. they have emailed me back 10 times now with the same answer to be patient and wait for the package. i have emailed back over and over the package will not come per the United States Postal Service email which states it is now property of USPS because of their counterfit. Inhave also said even if that was not the case, I do not want the package because it was ordered well over a month ago for Christmas (said would be here in 14 days) and i had to buy from somewhere else.
still same response to be patient and wait for package. complete scam!
6 de janeiro de 2026
Avaliação não solicitada
Resposta da Maturelion
Dear Customer,
We are truly sorry to hear about your extremely disappointing experience, and we sincerely apologize for the frustration this has caused.
Your feedback is critical to us, and we want to do everything we can to resolve this situation. After checking with the shipping courier and confirm the package, we have issued full refund for the order for you, please kindly check it later.
Thank you for bringing this to our attention.
Sincerely,
Maturelion Customer Service Team
Easy of website and products
1 de dezembro de 2025
Avaliação não solicitada
Resposta da Maturelion
Dear Customer,
Thank you so much for your kind words! We’re thrilled to hear you found our website easy to use and loved the products—that’s exactly what we aim for!
Thanks for supporting Purple Hecate. We truly appreciate you!
Sincerely,
Maturelion Customer Service Team
Properly packed
Properly packed, delivered on time. Goods of good quality
15 de dezembro de 2025
Avaliação não solicitada
Resposta da Maturelion
Dear Customer,
Thank you so much for your kind words! We're thrilled to hear that your order arrived well-packed, on time, and met your expectations in terms of quality.
It’s feedback like yours that keeps us motivated to deliver great products and service every day.
Sincerely,
Maturelion Customer Service Team
Easy ordering and timely delivery
Easy ordering and timely delivery. The hat is with me on our European trip for the holidays.
12 de dezembro de 2025
Avaliação não solicitada
Resposta da Maturelion
Dear Customer,
Thank you so much for your kind note! We’re thrilled to hear your order arrived easily and on time—and that your hat is already enjoying the holidays with you on your European trip!
Wishing you a wonderful journey and happy travels!
Sincerely,
Maturelion Customer Service Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.