I ordered a full zip hoodie in my normal size. When it arrived it's fit was too small for me. The company quickly got me the correct size. This company has Excellent service and treat customers like... Ver mais
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Veja o que dizem as avaliações
I’m very disappointed. I intended this purchase to give as a birthday gift, but I haven’t received the package yet!! The tracking link showed nothing! Please resend a proper tracking link. What... Ver mais
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I ordered two shirts. I am very skeptical about ordering anything on line except from major companies. However, I got the shirts and they were fine, good quality and fit well.
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Great quality kit. I live in the UK and can't deny l was cautious about purchasing from an overseas retailer. I need not have worried as the item arrived in good time and surpassed how it looked onlin... Ver mais
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3,7
Bom
513 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The shirt I purchased is way too BIG
The shirt I purchased is way too BIG. I need a smaller size and I don't know how to return this one and make that happen. My Brother in laws birthday has passed by and I really wanted to give him this shirt. He served in Vietnam and in the middle east. He is a marine.
please contact me.315-591-1714
12 de agosto de 2025
Avaliação não solicitada
Resposta da Maturelion
Dear Customer,
We apologize for the inconvenience you experienced with the sizing of the shirt. We understand how important it is to have the right size, especially for such a meaningful gift.
To resolve this, we have arranged for a replacement in the correct size to be sent to you. The new package is currently on its way, and we hope you receive it soon.
Thank you for your patience and understanding. If you have any further questions or need assistance, please feel free to contact us. We're here to help.
Warm regards,
Maturelion Customer Service Team
The overall experience was without any…
The overall experience was without any issues.
26 de agosto de 2025
Avaliação não solicitada
Resposta da Maturelion
Dear Customer,
Thank you so much for your feedback—we're truly glad to hear your experience was smooth and hassle-free! That’s exactly what we aim for every time. 💙
We’re so happy everything went well and we’d be honored to serve you again anytime! 💪
Best regards,
Maturelion Customer Service Team
The hat does not look as good as the…
The hat does not look as good as the one in the picture on the website. In the picture, the front of the hat stands straight so you can see the logo. Unfortunately, the hat that came does not do that, so it makes it difficult to read the log. You should use a "trucker" style cap if you want to read the logo.
25 de agosto de 2025
Avaliação não solicitada
Resposta da Maturelion
Dear Customer,
Thank you so much for your honest feedback—we're truly sorry the hat didn’t meet your expectations, especially compared to how it appears on the website. We completely understand your concern about the front panel not holding its shape, making the logo difficult to read.
We appreciate your suggestion about using a structured or trucker-style cap for better logo visibility, and we’ll share this valuable feedback with our product team as we work to improve our designs and presentation.We’re grateful you took the time to let us know, and we’re here if you’d like to offer us your order details so we can check and help you better. Your satisfaction matters to us.
Best regards,
Maturelion Customer Service Team
Fit and finish are awesome as is the…
Fit and finish are awesome as is the message 👍👏👏🇱🇷
25 de agosto de 2025
Avaliação não solicitada
Resposta da Maturelion
Dear Customer,
Thank you so much for your kind words—we're absolutely thrilled to hear that you love the fit, finish, and the message! It means a lot to us when everything comes together just right for you.
Looking forward to your future orders!👍
Best regards,
Maturelion Customer Service Team
The shirts looks great
The shirts looks great, recieved many compliments on them from veterans and staff members. Came as advertised and I am looking forward to purchasing more.
12 de agosto de 2025
Avaliação não solicitada
Resposta da Maturelion
Dear Customer,
Thank you so much for your kind words! We’re thrilled to hear that you’re happy with the shirts and that they’ve received so many compliments from veterans and staff members. It’s always rewarding to know our products are appreciated and make an impact.
We’re glad to hear they met your expectations and came as advertised. We can’t wait to have you shop with us again and look forward to providing you with more designs you’ll love!
If you ever have any questions or need assistance, don’t hesitate to reach out.
Best regards,
Maturelion Customer Service Team
Resposta da Maturelion
Dear Customer,
Thank you for letting us know! We’re so glad to hear that your order arrived exactly as expected. Your satisfaction means the world to us, and we’re happy we could meet your expectations.
If there’s anything else we can assist you with or if you’re looking to order again, feel free to reach out anytime. We’d love to serve you again!
Best regards,
Maturelion Customer Service Team
I love the theme of the hat (don’t let…
I love the theme of the hat (don’t let the old man in) and purchased 5, one for my husband and his buddies reaching a milestone bday. Four of the hats are washed vintage but unfortunately the “vintage” wear is so clearly machine created they don’t look authentic at all…with a new brim showing through the weathered marks. I love the idea of vintage but these hats just don’t feel very authentic. Reasonably enough priced and good to put a smile on my husband’s & friends face. I’m assuming silk screened logo…it’s ok. I would have rather paid more for a little bit better final product. Construction seems good.
20 de agosto de 2025
Avaliação não solicitada
Resposta da Maturelion
Dear Customer,
Thank you so much for your honest and thoughtful feedback—we truly appreciate you sharing your experience.We're so glad you love the theme. That means a lot to us!
We also hear your concern about the vintage look feeling too machine-made and not authentic enough, especially with the contrast between the worn details and the new brim. That’s valuable feedback, and we’ll share it with our product team as we continue refining our designs and materials. We always aim for quality and authenticity, and we regret we didn’t quite hit the mark for you in the final look.
If there’s anything more we can do, please don’t hesitate to reach out our email support@maturelion.com. We’d be honored to make it right or welcome you back in the future.
Best regards,
Maturelion Customer Service Team
Awesome shirts
Clothing is easy to find and order, fast shipping and great quality to wear! :)
14 de agosto de 2025
Avaliação não solicitada
Resposta da Maturelion
Dear Customer,
Thank you so much for your kind words! We're thrilled you find our clothing easy to shop for, and we're so glad you're happy with the fast shipping and quality—nothing makes us happier than knowing you love what you wear!
We're always here to help and honored to be part of your gear. 😉
Best regards,
Maturelion Customer Service Team
Not to my liking.
I am thinking about sending this hoodie jacket back. The lion looks cheesy, as if the paint has faded over time. And the material doesn't seem to be the best quality.
I ordered from here because my husband ordered before and he was pleased with his purchase. I'm just disappointed.
19 de agosto de 2025
Avaliação não solicitada
Resposta da Maturelion
Dear Customer,
Thank you for your honest feedback—we're truly sorry the hoodie didn't meet your expectations. We regret that the design appears faded and the material isn't up to the quality you expected.We understand your disappointment, especially since your husband had a positive experience.
Please kindly email to support@maturelion.com with your order details, and we’ll help right away.We appreciate your feedback and the chance to make things right.
Best regards,
Maturelion Customer Service Team
Good quality products
I have been ordering for some time. You guys always have the best selection of shirts. My friend has really enjoyed wearing them! It's improved his outlook immensely!
1 de agosto de 2025
Avaliação não solicitada
Resposta da Maturelion
Dear Customer,
Thank you so much for your continued support—we're truly honored that you've chosen us for your gear and that our shirts have brought such a positive impact to your friend’s outlook. That means the world to us.
We’re so glad you love the selection and quality, and we can’t thank you enough for sharing the experience with others. 💙
Best regards,
Maturelion Customer Service Team
Great company
Great company! Got the products faster than I can believe, and they are amazing! Bought the t-shirts for working out in the gym and they fit wonderfully and are very comfortable, made with a quality material! Again, shipping was beyond great, super fast, which is so unusual for internet companies nowadays. These guys could teach many companies a lesson in customer satisfaction!
19 de agosto de 2025
Avaliação não solicitada
Resposta da Maturelion
Dear Customer,
Thank you so much for your incredible feedback—we're truly blown away by your kind words! We're so glad you're happy with the speed of shipping, the quality of the t-shirts, and how they fit and feel at the gym. That means everything to us.
We work hard to deliver a great experience from click to carry, and customers like you make it all worthwhile. We truly appreciate your support and the time you took to share your thoughts.
We can’t wait to see you again soon—keep crushing it! 😊
Best regards,
Maturelion Customer Service Team
Excellent selection Easy to use…
Excellent selection Easy to use website. On time delivery, good quality merchandise.
19 de agosto de 2025
Avaliação não solicitada
Resposta da Maturelion
Dear Customer,
Thank you so much for your kind feedback! We're thrilled you found our selection great, the website easy to use, and that your order arrived on time with quality you can stand behind.
We truly appreciate your support and are so glad we could deliver a positive experience.
Best regards,
Maturelion Customer Service Team
Very funny and very good quality…
Very funny and very good quality T-shirts at a reasonable price. What more could you ask for?
4 de agosto de 2025
Avaliação não solicitada
Resposta da Maturelion
Dear Customer,
Thank you so much for the kind words! We're thrilled you love the humor, quality, and value of our T-shirts—when it all comes together, that’s the win we’re aiming for!
And thank you for the sweet note—we’re always here to help and truly appreciate customers like you who make this so rewarding. Stay awesome, and keep rocking those fits! 💪
Best regards,
Maturelion Customer Service Team
a fisherman
You know your friends a fisherman, when you send him a WTF tshirt and he understands. (Its a gift) but the addition of adding his name makes it personal...Cool color selection as well (I liked it, DN care if he doesn't) it’s a gift...hahaha… He actually wanted it. Now will he get it before he takes off for Fiji… to share with the world…
17 de agosto de 2025
Avaliação não solicitada
Resposta da Maturelion
Dear Customer,
Thank you for the awesome story—sending a personalized "WTF" shirt to a fellow fisherman who gets it? Perfect gift, 10/10.
We're so glad you liked the color (and don't worry—we know the recipient will love it too, even if he plays hard to get ). 😊 Personalization is all about making it fun and meaningful, and you nailed it.
Thanks for choosing us for your gift—we appreciate the laugh and your support! And , thanks again for calling me a helpful assistant… means a lot! 😉
Best regards,
Maturelion Customer Service Team
I will not buy out of the US
12 de agosto de 2025
Avaliação não solicitada
Resposta da Maturelion
Dear Customer,
Thank you for your feedback, and we sincerely apologize for the experience you had. We understand your preference for purchasing from within the US, and we regret that our origin wasn’t clear or aligned with your expectations.
We are an internationally based brand committed to offering quality products to customers worldwide. That said, we hear you, and we recognize the importance of transparency. We’ll continue working to ensure our shipping origin and business details are clearly communicated so customers can make informed decisions.
We truly appreciate your honesty—it helps us improve. While we’re sorry we didn’t meet your criteria this time, we wish you all the best and thank you for sharing your thoughts.
Best regards,
Maturelion Customer Service Team
Good product nicely done
Good product nicely done. Quality t shirt.
14 de agosto de 2025
Avaliação não solicitada
Resposta da Maturelion
Dear Customer,
Thank you for the kind words—we're so glad you're happy with your purchase and the quality of the t-shirt! We truly appreciate your support and feedback.And thank you for the sweet note at the end—means a lot.
We're always here to help and honored to be part of your gear. 💖
Best regards,
Maturelion Customer Service Team
nice products quick service but I…
nice products quick service but I wanted to go back and order another black shirt however I could not find the shirt
16 de agosto de 2025
Avaliação não solicitada
Resposta da Maturelion
Dear Customer,
Thank you so much for your kind words about our products and service! We’re thrilled to hear that you’re happy with your purchase.
We’re sorry to hear that you couldn’t find the black shirt you were looking for. It’s possible that the item may be temporarily out of stock or listed under a slightly different category. We’d love to help you track it down! Could you share more details about the shirt (e.g., design, size, or any other specifics), and we’ll do our best to assist you?
Thank you again for your support, and we’ll do everything we can to help you get what you’re looking for!
Best regards,
Maturelion Customer Service Team
Good quality shirts
Good quality shirts. ran a little small but they exchanged without issues. Good communication and service.
30 de julho de 2025
Avaliação não solicitada
Resposta da Maturelion
Dear Customer,
Thank you so much for your kind feedback! We’re thrilled to hear that you’re happy with the quality of our shirts and that our team was able to assist you with the exchange smoothly. Providing excellent communication and service is always our priority, and it’s wonderful to know we met your expectations.
If there’s anything else we can help you with, or if you have any questions in the future, please don’t hesitate to reach out. We truly appreciate your support and look forward to serving you again!
Best regards,
Maturelion Customer Service Team
The cap is very flimsy
The cap is very flimsy. It has no shape, and the adjustment band is awkward.
15 de agosto de 2025
Avaliação não solicitada
Resposta da Maturelion
Dear Customer,
Thank you for sharing your feedback regarding the cap. We’re sorry to hear that you’re dissatisfied with the product’s quality and design, and we sincerely apologize for any inconvenience caused.
To assist you further in resolving this issue, could you please provide your order number? Once we receive it, we will contact you via email to address the matter and offer a solution (such as a return, exchange, or other options).
Thank you for your understanding and support. If you have any additional questions, please don’t hesitate to reach out to us!
Best regards,
Maturelion Customer Service Team
The material is not what I expected
The material is not what I expected. Instructions are you can’t dry the t shirt. Ridiculous. I will not purchase your product going forward. I’m not going to bash you on social media not my thing. Just very dissatisfied
14 de agosto de 2025
Avaliação não solicitada
Resposta da Maturelion
Dear Customer,
Thank you for sharing your honest feedback, and we sincerely apologize that the material didn’t meet your expectations. We’re also sorry the care instructions—particularly the no-dry recommendation—came as an inconvenience. We understand why that feels frustrating, and we truly regret that your experience led to disappointment.
We value your respect in sharing your thoughts directly with us—that means a lot. Please kindly contact us via email support@maturelion,com so we can check it further, your feedback is important, and we’ll use it to review both our product descriptions and fabric choices to ensure they better align with customer expectations moving forward.
While we’re sorry we didn’t earn your continued trust this time, thank you for giving us the opportunity to learn. We wish you all the best, and we hope to do better for others in your position.
Best regards,
Maturelion Customer Service Team
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