We rented the camper in Melbourne in the southern winter, immediately we had problems with water infiltration from an oblo that wetted the bed and blankets making it impossible to sleep!! Another ob... Ver mais
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Veja o que dizem as avaliações
Our experience was great due to the ease of booking our 6 berth “river “motor home , including the support we received along the way around Australia. If we had an issue or enquiry, there was prompt... Ver mais
A empresa respondeu
People all very helpful. Vehicle and facilities that worked without issues. Replied to queries and doubts pre-booking fast and comprehensive, for first time caravan use. Paid more but meets expectatio... Ver mais
A empresa respondeu
It was a last minute decision. Pack your bags for van life and drive to the outback. We were so comfortable, day and night. My favourite part was parking somewhere for the night. Then opening the bac... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
For travellers who seek nothing less than exceptional, maui is the ultimate choice. Our signature motorhome brand boasts the newest and most sophisticated fully self-contained motorhomes, enabling guests to explore endlessly, rest easy and travel in style. We don’t just rent motorhomes, we design, build, live and breathe them. maui motorhomes are guaranteed under 2 years on the road, and 'maui elite' is the newest of the new, with under one year on the road. All maui motorhomes in Australia and New Zealand feature the comforts of home with a full bathroom with toilet and shower and a fully equipped kitchen featuring a gas stove, fridge, and microwave. With comfortable beds and clever interior design, there’s plenty of space for everyone to unwind. Whether you're chasing coastlines, exploring countryside, or embarking on the ultimate family adventure, a maui motorhome gives you room to relax, room to move, and room to make memories.
Informações de contato
40-46 Hume Highway, 3062, Somerton, Victoria, Austrália
- 1800 827 821
3,6
Bom
22 avaliações
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Disappointing!
My experience with this motorhome rental was disappointing, and I feel compelled to share my concerns:
1. The "maui_AU_Beach_Fleet-Sheet_2627" clearly states that Android Auto/Apple CarPlay are included. However, these features were not available, which was very misleading. The only positive aspect was that an Asian male staff kindly lent me his own air-vent phone holder, for which I am grateful. His help was the only saving grace.
2. The reversing camera only displays a top-down view from the rear, which is only somewhat useful for parking—having a spotter is far more effective. It does not provide a rearview perspective, making it completely useless when driving on the road. This significantly detracted from the driving experience.
3. When preparing the bedding with the sheet, we found food crumbs, dead insects, and dust underneath the rear bed cushions. It was extremely unhygienic and gross!
4. Sleeping on the rear bed was uncomfortable due to noticeable gaps between the cushions. We managed to get a slightly better sleep on the overcab bed because it has a one-piece mattress, but it is too short and too low for adults. Additionally, there are no USB ports or charging plugs available in the overcab area.
5. The fridge should be able to automatically switch between three power sources (12V house battery, 240V mains when plugged in, and gas bottle). However, regardless of whether we used auto or manual switching, the fridge only worked when plugged into 240V mains. As a result, our meat and especially our frozen foods kept melting and refreezing, which compromised their quality.
Overall, our experience was far from satisfactory, and I hope future renters consider another company if these issues can not be addressed.
4 de abril de 2026
Resposta da Maui Motorhome Rentals - Melbourne
We appreciate you taking the time to share your experience. We're sorry to hear about the discrepancies with the vehicle's features, the condition of the bedding, and the fridge malfunction. We'll review these points to improve our services. Thank you for your feedback.
The second trip in a Maui
The second time we have used Maui, similar experience with check in delays. However the staff were absolutely wonderful, especially Emma, who couldn’t do enough for us. What a joy she is.
25 de março de 2026
Resposta da Maui Motorhome Rentals - Melbourne
Thank you so much for your review. We will pass on your feedback to Emma!
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