Mavens.Co Avaliações 

33
•
O TrustScore é 2 de um total de 5

1,8

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I wouldn’t even give a star! This company is so bad with customer service. I placed an order that took over a month to receive the shoes! I tried to cancel and this Emma person told me they already sh... Ver mais

Avaliado com 1 de um total de 5 estrelas

Horrible quality dress, not the same colour as the photo & stitching is shocking, can see loose threads when wearing dress. Refused refund, told that there is nothing wrong with the dress. Wouldn't EV... Ver mais

Avaliado com 1 de um total de 5 estrelas

These shoes had No Arch Support… just a cheap flat shoe!… and they buckled when you walk…plus Customer Service wasn’t any help at all… I won’t be buying anything else from them.

Avaliado com 4 de um total de 5 estrelas

Both bags are beautiful and are exactly as displayed online. The customer service was 3.5 out of 5 due to a delivery issue but I will say it was taken care of & handled properly in the end. No further... Ver mais

Detalhes da empresa

  1. Loja de Acessórios de Moda

Escrito pela empresa

Mavens.Co is an online accessories with a specialty in handbags. Founded in 2015, Mavens.Co strives to provide the most unique statement pieces at an affordable price point.


Informações de contato

1,8

Ruim

O TrustScore é 2 de um total de 5

33 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,8

Todas as avaliações

(33)

8 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

I wouldn’t even give a star

I wouldn’t even give a star! This company is so bad with customer service. I placed an order that took over a month to receive the shoes! I tried to cancel and this Emma person told me they already shipped, it took two more weeks to receive them. They arrived in bubble wrap and a gray plastic bag. They were so bent and not wearable! I disputed and the company told my bank a bunch of lies. The dispute went in their favor! I have been trying ever since to see if the company would put the funds back into my account with no luck. I will warn everyone from now on as my times as I can to avoid buying anything from them! Beware!!!

20 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Bad Experience!

These shoes had No Arch Support… just a cheap flat shoe!… and they buckled when you walk…plus Customer Service wasn’t any help at all… I won’t be buying anything else from them.

31 de março de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Horrible quality dress

Horrible quality dress, not the same colour as the photo & stitching is shocking, can see loose threads when wearing dress. Refused refund, told that there is nothing wrong with the dress. Wouldn't EVER buy from this scaming company again. Total rip off.

8 de janeiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

If I could give zero I would

If I could give zero I would. My order has never been fulfilled and I am unable to receive an update about my order. No one to talk to whatsoever. A day after placing this order, my card information was stolen and about $500 worth of fraudulent charges appeared.

9 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Shoe sizes are way off

I ordered a pair of shoes. First, they are represented with US sizes but I received Euro sized shoes that didn’t even correspond. Second, I tried to exchange the shoes and they said they didn’t do exchanges. Finally, they sent me a gift card in the amount of half of the price of shoes. I won’t be using it to purchase anything from them ever again!

28 de janeiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Buyers beware!

I had a really disappointing experience with Mavena & Co. I ordered shoes online that ended up not fitting, and when I reached out, I was told that because the item was on sale they would not offer an exchange.

Their policy states that sale items cannot be refunded, but it does not say they cannot be exchanged, which was all I was asking for. The shoes were unworn and in original condition. Instead of an exchange, I was offered a $25 store credit on a ~$65 purchase, which would require me to spend more money without confidence in sizing.

I also want to caution others to be very careful during their checkout process — the selected size was not clearly displayed, which made it easy to end up with a size you did not intend to purchase.

It’s especially frustrating because the shoes themselves are actually very cute and good quality, but the checkout experience and customer service completely ruined the experience.

2 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Cheap tat

Cheap tat, looks nothing like the item I ordered. I wanted to return the item but when tried contacting customer service the email is bounced back undelivered. This company is a scam site ...beware. Shop else way with a proper company

10 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Dreadful cheap overpriced

Dreadful cheap overpriced rubbish that looks nothing like the publicity photographs. The publicity's photographs show a two layer dress with what looked like a clique crows. The dress is one piece slimy material on the crows are just printed into the fabric. It looks like an old granny dress. Scam site

20 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Love my bag.

Love my bag.
Their item was out of stock and they reached out to me for an exchange free of cost. I got another bag and it took about 2 weeks to get to me but the quality is really good for the price.

1 de dezembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Never received my item

Never received my item. Poor customer service. I was never refunded for my items. Tracking never updated. This is a scam site!!!! Be aware don’t order. If I could give zero stars I would!!!!!!!!

11 de abril de 2024
logotipo da Mavens.Co

Resposta da Mavens.Co

Hello,
You pre-ordered the item on March 27th when the advertised ship date was April 12th. On April 5th we attempted to charge your card for the handbag but it declined 3 times on 3 separate occasions. Secondly, AFTER you were finally charged for the handbag you reached out to us saying that you told us to cancel the order which you had not and we told you that pre- orders have to be cancelled by the customer. You did not like that reply so you went ahead and charged multiple disputes with your bank and you got your money back. If you want to cancel the order and filed disputes how are you expecting us to still ship you the handbag?

Avaliado com 3 de um total de 5 estrelas

Pros

Pros : loved the purse, easy to assemble, love the sparkle
Cons: packing wasn’t the best, I would prefer the straps and accessories to already be on the bag.

11 de abril de 2024
Avaliado com 1 de um total de 5 estrelas

Ordered item got my confirmation then a…

Ordered item got my confirmation then a email that my item was shipped while waiting for it for about a week I finally reached back
Out for them to tell me that they were out of stock.

25 de março de 2024
logotipo da Mavens.Co

Resposta da Mavens.Co

Hello,
We apologize for the inconvenience however, we did communicate with you multiple times and your order was dispatched as soon as it became available. We also offered you the option to exchange if you did not want to wait.

Avaliado com 5 de um total de 5 estrelas

Love the purple one and I think it was…

Love the purple one and I think it was the best color I ever got from a friend in my town and it looks great and the color was perfect too so I’m not too worried I think it’s a good color I just wanted you guys know

4 de março de 2024

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