Mavis Tire - Carrollton Avaliações 

went in for a front end alignment.... jarrel at front was great. when hte alignment was done, jarrel had left and another person (young guy) tried to ring up the sale. little to no english. finally got through it. go in truck and drove away. seemed better than it had been.. tough to tell on local rodes at 30 mph.
noticed that my tpms was no longer registerintg any tire pressure. did not correct itself. drove it next day, highway speed. not working. front end not as i had hoped. still swaying and drifting on highway.
called mavis and spoke with andy. primary focus was tpms not working.. "not our fault" .. proceeded to assure me that with his yiears of experience and knowledge there is no way that a front end alignment could affect the tpms system. i suggested that maybe a wire had come loose or gotten pinched. andy was adament this was not possible. said it must be the sensors (all 4?)
went in on saturday. spoke with jarrell. again, very professional. explained the scenario. brought out one of the techs.. explained the whole scenario to the tech, only to find out he spoke little english. but he spoke enough to say it wasnt their fault.
seems to be a common theme..
oh well...
i'll tell two people who will tell two people who will tell two people.
seriously, the quality of people working on your cars now a days is pretty horrible.
no oversight.
anyone who can turn a wrench is hireable... pep boys, firestone, even dealerships (richardson dodge is the worst)
good luck...
rob h.
carrollton tx

Hands down great customer service! I had a blowout on 190 exactly 0.8 miles from the store not knowing that the store even existed. With tire pressure on 6psi I eased into the parking lot and was immediately greeting by a guy named Drew! He diagnosed my situation and quickly stated you’re definitely going to need a brand new tire but I don’t think we have your tire in stock. Even after knowing that he still checked and took all my information and offered to place my spare tire on my 550 CLS Mercedez and had the other workers out my original rim and tire back in my trunk all within 20 mins and to make things even less stressful he did it with no charge at all and a smile! I previously told him I was headed to DFW airport to pick up my daughter and he showed genuine kindness and regard due to the circumstances. And for that alone they gained a new customer! It’s good to know there’s still good people in the world that care and it’s not about if you’re spending money as a customer or not!! I highly recommend this particular store and be sure to ask for Drew!

I have taken my car here before and the service was great. Took it in again yesterday and received the same great service. Thank you so much!