The team at this location is awesome! They're professional, friendly, and take time to explain options without hassling, haggling, or harassing you. This is the 2nd time I've been here in the past 4... Ver mais
A empresa respondeu

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
The team at this location is awesome! They're professional, friendly, and take time to explain options without hassling, haggling, or harassing you. This is the 2nd time I've been here in the past 4... Ver mais
A empresa respondeu
I love Cris the Main Tech and the Awesome services at the front desk‼️‼️ I always loved the respect for over 4 years when I see African American Women and Men Making your cooperation a blessing t... Ver mais
If I could give six stars I would! Marshun and Blu took great care of me. They went above and beyond with excellent customer service. Especially as a lady, ask for Marshun!
Slow service, missed promised time for completion. Took over 2 days to issue a refund for services that they did not finish and still waiting for a copy of that refund receipt. I would avoid this st... Ver mais
For more than 50 years, Mavis has helped drivers save on tires and automotive service. Today, more than 1,600 Mavis service centers across 36 states offer tires from leading brands, along with brakes, oil changes, wheel alignments, batteries and other maintenance and repair services. With a broad tire selection, knowledgeable guidance and a commitment to competitive prices, Mavis helps customers find the right tires and keep their vehicles running smoothly.
Escrito pela empresa

Think You've Seen A Lower Price?

425 Dekalb Industrial Way, 30030, Decatur, GA, Estados Unidos
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 43% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The team at this location is awesome! They're professional, friendly, and take time to explain options without hassling, haggling, or harassing you. This is the 2nd time I've been here in the past 4 months and had the same experience both times. Staff helping me today were Marshun, Mike, Jay. Class acts!!

Resposta da Mavis Tire - Dekalb Industrial Way Decatur
If I could give six stars I would! Marshun and Blu took great care of me. They went above and beyond with excellent customer service. Especially as a lady, ask for Marshun!
This store always delivers fast and efficient service. Marshun and the team got me in and out in less than 20mins!
I brought in a tire (separate from my car tires) to repair from a nail. They insisted on taking my car. Then took off a good tire (just bought a month before), said they couldn’t fix the nail tire and replaced the good tire without the cap and low on air. Did not reset the tire sensor. Kept my tire sensor cap and took up nearly 3 hours on my time to have my car worse off when I left then when I arrived.
Don’t do business with these guys!

Resposta da Mavis Tire - Dekalb Industrial Way Decatur
Beware. This has been my go to for years. However, not anymore. I brought my car in for a 15,000 mile service and they wanted $3,452 for brakes rotors, struts, and said I had a bent drive shaft. Then quickly decreased the estimate to $2500, then $862. I left. Had a retired auto shop owner and friend look at the car. Not only do I not need 4 struts at $400 each, drive shaft is not bent. (As I suspected). All lies. Plus my friend found that the tires I bought in the past year, all 4, two at a time, were put on wrong!!! And one was overinflated causing the tread to wear incorrectly. This from a TIRE place. Don’t go here unless you want to be ripped off. Tim the new manager is less than honest. And the employees can’t install a tire correctly. SMH
Slow service, missed promised time for completion. Took over 2 days to issue a refund for services that they did not finish and still waiting for a copy of that refund receipt. I would avoid this store.
Excellent service. Front Desk person was professional and patient.
I love Cris the Main Tech and the Awesome services at the front desk‼️‼️
I always loved the respect for over 4 years when I see African American Women and Men Making your cooperation a blessing to do business with.
I will return for more outstanding services
Ms Sonya Summers
Stone Mountain Ga
Very good customer service from Shayla and Don. I will be going back
My experience here was horrible! Although I have been going here for years I would never reccomend this place again. I took my Dodge Challenger here and the unexperienced technician scraped all four rims removing the tire but I let that slide and took my Kia Stinger here and again the unexperienced technician placed the wrong tire on the wong rim in the wrong place and now im out of $3300.00 for struts and bent rims on a 2019 Kia and they will not accept responsibility for there work but had the nerve to say bring it in we will fix it for a fee. No! Never again will a Mavis touch any of my cars. The manager John was rude and His boss Daryll won't return my phone calls. Please check your vehicles before leaving this place because trying to contact someone here is useless I would aspect this type of treatment if I let a person off the street do the job but not a major company but then again maby they get over on femals like this because they assume we don't know anything! Well I know enough not come here and definitely gone spread the word!!!

Resposta da Mavis Tire - Dekalb Industrial Way Decatur
I buy tires for years even if the name has now change to Mavis Tire, I still get good service from all the worker their. Had a nail in rear driver tire, they happenly repaired my tire.Mary Ford
I’ve went to conyers Mavis tires this is my 2nd time. First time no one to do alignment but they take my appointment and never tells me. 2nd time I make my appointment like 3days early and get there today for a 10am alignment and a car came in yesterday that has lots of work and because of that I can’t get my alignment. I had just called and no one told me this and I get there and once again they said they cannot pull the guy off this car despite my appointment days ago before this car came in. I’m DONE with Mavis tires especially in conyers ga. HORRIBLE Just HORRIBLE and unacceptable business. I will not do business here ever again and will let all my friends know as well

Resposta da Mavis Tire - Dekalb Industrial Way Decatur
I used to frequent NTB for my tire needs. I recently had a recall service on my 2018 Toyota Camry and my tire sensor went off when I picked it up. Three days later I found my tire flat. Called mavis at 120p on a Sunday and was out within 30 minutes tire leak found (screw in tire), repaired, and back on the road. Thank you Kris @ Mavis tire.
You can tell that this place really cares about their customers.
Manager Bobby got me in and out in a good amount of time. I also enjoyed his sense of humor. I appreciate the customer service at this location.
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.