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Mavis Tire - Henrietta Avaliações 2

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O TrustScore é 3.5 de um total de 5

3,7

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Localização

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937 Jefferson Rd., 14623 Henrietta, NY, US

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5852989021

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Detalhes da empresa

Escrito pela empresa

For more than 50 years, Mavis has been selling discount tires that are identical to tires sold elsewhere at higher prices. Mavis has the expertise and experience to provide our customers with their ideal tires and save them money in the process.

The Mavis Tire Difference:

Escrito pela empresa

DISCOUNT TIRES AT CERTIFIED LOW PRICES Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee. 30-DAY PRICE GUARANTEE If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. ONLINE SHOPPING CONFIDENCE Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns. NO-HASSLE RETURNS We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase. FREE SERVICES FOR MAVIS CUSTOMERS Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check. OVER 338 RETAIL LOCATIONS Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.

We Will Beat Any Price!

Think You've Seen A Lower Price?

Think You've Seen A Lower Price?
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. Just provide us with a verifiable price quote or current ad. Call us at 800-757-4291.

Informações de contato

  • 937 Jefferson Rd., 14623, Henrietta, NY, Estados Unidos

  • 5852989021

3,7

Bom

O TrustScore é 3.5 de um total de 5

2 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Respondeu a 55% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

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Avaliado com 1 de um total de 5 estrelas

Tires worn out after 12K and no customer service

I bought tires in august of 2021 and paid approximately $900. Then in august of 2022. I took my car to Honda for oil change and they said tires tread for all 4 tires is below 3/32 n I should get tires replaced asap. I went to Mavis store for tire rotation and told the guys that this is what Honda said and after replacing tires we only drove 12K, why we need to replace tires again this year He said he can't find my car in the system, I need to bring receipt, next day I found receipt and went again, he looked at the car and receipt and said bring car before snow and we will give you new tires after adjusting for these bad ones. I went to store today December 12, 2022 three months after and now he was able to find my car in the system , surprisingly right but says I don't have time today to look at your car, make an appointment for next week and we will look at it. I requested him 3 times to look at it, give me an estimate and then we can make appointment for next week, he told me I can wait and if he get time in the next few hours he will look at it or else i will have to come some other day. I said thank you and left the store. Two hours later I get a call saying bring your car n we can look at it. Stupid me went again and he said they can install some Mavis pro tires which is $123 per tire and total after discount and including taxes, installation etc will be $499. I don't understand this calculation the tires had 60K mile warranty now I m not getting any discount for bad tires. to me i am just not paying the installation and tax but paying full price of tires. The all 4 visits to this store on Jefferson road, Rochester were very frustrating. If any one wants to save them selves their precious time, they should avoid going to this place at all costs. Receipt number for original purchase was 00237211, date august 5, 2021.

2 de dezembro de 2022
Avaliação não solicitada
logotipo da Mavis Tire - Henrietta

Resposta da Mavis Tire - Henrietta

Dear customer, our records show that our Regional manager, Justin, as well as our Warranty claims specialist, Dennis, were both working with you in regards to your inquiry and Justin attempted to reach out on 12/2 to see if they could get the tires in sooner for you. If you have any inquiries please dont hesitate to reach out at 914-984-2500 option #2 and reference your ticket #789775. We can connect you to either Justin or dennis asap!

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