I'd give the "manager" ZERO STARS! Been doing business at this store over 20 years. Went in to have an alignment done on my van. This van has had 2 sets of tires from this location a... Ver mais
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Veja o que dizem as avaliações
Poor customer service lack or knowledge. Dirty shop. One one really cared about the problem and was told to go to dealer because he was busy . Than iam told to come back later. Went to Newport New... Ver mais
Always friendly employees, and prompt service.
Customer service was good from beginning to end at 532 second street in Williamsburg Virginia.
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
For more than 50 years, Mavis has helped drivers save on tires and automotive service. Today, more than 1,600 Mavis service centers across 36 states offer tires from leading brands, along with brakes, oil changes, wheel alignments, batteries and other maintenance and repair services. With a broad tire selection, knowledgeable guidance and a commitment to competitive prices, Mavis helps customers find the right tires and keep their vehicles running smoothly.
The Mavis Tire Difference:
Escrito pela empresa
- DISCOUNT TIRES AT CERTIFIED LOW PRICES Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee. 30-DAY PRICE GUARANTEE If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. ONLINE SHOPPING CONFIDENCE Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns. NO-HASSLE RETURNS We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase. FREE SERVICES FOR MAVIS CUSTOMERS Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check. OVER 338 RETAIL LOCATIONS Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.
We Will Beat Any Price!
Think You've Seen A Lower Price?
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. Just provide us with a verifiable price quote or current ad. Call us at 800-757-4291.
Informações de contato
532 Second St, 23185, Williamsburg, VA, Estados Unidos
- 7577921564
3,2
Bom
4 avaliações
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TRIED TO UPSALE AND RIP OFF! Stay Away!
I'd give the "manager" ZERO STARS!
Been doing business at this store over 20 years. Went in to have an alignment done on my van. This van has had 2 sets of tires from this location and 3 alignments. There are a lot of new faces in the store.
The counter guy was pleasant and helpful. Told him I was in no rush, it was about 930am.
Had not heard anything about 330pm so went to the store. My van was the only car in the bays and both back tires were on the ground and guys were standing outside.
Asked the guys what was happening, and here comes the sales pitch. Oh, this van 2019 Toyota Van is going to need a complete suspension overhaul, brakes, rotors, struts, new tires, rims, the works.
Told the guy, thanks, just looking for an alignment. He stated he could not do that without first a major part replacement. After 20-minute sales pitch, I asked him to put the tires back on and we were finished.
(Lucky for me the 2019 van had just been to Eagle Eye Automotive and Mark and the crew gave the van TOP MARKS).....
I WILL NEVER BE BACK!!!
18 de setembro de 2026
Avaliação não solicitada
Customer service was from beginning to…
Customer service was good from beginning to end at 532 second street in Williamsburg Virginia.
12 de abril de 2026
Resposta da Mavis Tire - Williamsburg
Thank you for trusting us with your vehicle's maintenance needs and making us your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!
Poor customer service lack or…
Poor customer service lack or knowledge. Dirty shop. One one really cared about the problem and was told to go to dealer because he was busy . Than iam told to come back later. Went to Newport News NTB and they reset all my sensors on my tires .
17 de dezembro de 2025
Avaliação não solicitada
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