I was a bit skeptical in the beginning because I don’t trust selling live stream. However the service team gave instant response, I got the required photos almost right away. Shipping and delivery is... Ver mais
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Veja o que dizem as avaliações
The bag is authentic, and more dreamy and perfect than the one I was offered in Hermes boutique a few months prior. Packaging was thoughtfully done, bag was well protected. Delivery was quick, and u... Ver mais
I am so happy with my dior bag purchase. The customer service was impeccable and the bag arrived so quickly. The condition of the item is like new. I will definitely be a repeat customer for a long ti... Ver mais
I couldn’t be more impressed with my purchase! Everything was exactly how it was described..even better! I received super fast shipping and the customer service is impeccable!! I will definitely be bu... Ver mais
Detalhes da empresa
Escrito pela empresa
Maxuria is a San Francisco Bay Area-based online marketplace specializing in second-hand luxury items. Founded in 2024 by experienced professionals from the luxury and tech industries, Maxuria carefully selects and authenticates every item through a rigorous inspection process led by certified experts. We are committed to making luxury more accessible to a global audience while delivering a trustworthy and enjoyable buying and selling experience.
Informações de contato
Estados Unidos
- maxuria.com
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Exceptional company
Excellent customer service, great product, fast shipping. Will buy again and again from this business.
Maxuria is the best
Maxuria is the best! They have wonderful live hosts, the best prices on TikTok or anywhere & the quality of their products is amazing! I shop with them often & have never ever been disappointed. Quite the opposite; always so happy & delighted with my items! Highly recommend!
@Deejon
@Deejon: I’ve always enjoyed her live shows and truly admire the beautiful bags she shares. I was really disappointed to be blocked so quickly — my comment was meant to be supportive, not negative. I’ve never been blocked from anything before, and as someone who’s a loyal customer once I make a connection, it felt disheartening. I genuinely appreciated her show and hope it was just a misunderstanding.
I absolutely love the quick answers on…
I absolutely love the quick answers on delivery I received. I also love the garentee of genuine products. It makes me feel secure in my purchase. Thank you!
Megan is so thorough showing exactly…
Megan is so thorough showing exactly what you are getting. Noah was wonderful sourcing the bag I wanted from Shanghai. I felt very happy with all 11 of my purchases
Great experience!
Its been a seamless and pleasant purchase experience. Chong helped me a lot. He recommended an LV bag that was pristine and cost effective for me. He even showed me through photos an intended purchase that had flaws in it . So i can decide better.
Another nice purchase
Amazing luxury bags at fabulous prices and impeccable condition
I have purchased many high-end brand bags from Maxuria and have had an amazing experience. The bags are an absolute perfect condition. The owner of the shop is extremely conscientious in making sure each bag is in top quality condition. I will continue to purchase my bags from them and know that I am getting the best price and quality for the bag that I am purchasing
I was a bit skeptical at first but then…
I was a bit skeptical at first but then they reached out to me as soon as I placed my order and told me what was the process was. Answered and made me feel very confident in my purchase. Will definitely be shopping with Maxuria again!!
Excellent customer service
I’m happy to have found what I was looking for in great condition and at a pretty good price. My cost was further reduced with a first purchase discount and free shipping. Customer service was excellent, thanks to Chong, who answered my emails immediately. The very best shopping experience that I’ve had in a long time.
Great pricing and impeccable CS
I’ve been looking for a Loewe XL puzzle for months when I stumbled upon the listing on Shop. When I saw the price, I decided to give this store shot. I am so glad that I did, because not only was the bag in amazing condition - they included a dust bag and internal organizer! Chong was nice and very transparent about the process at every step. Would not hesitate to use them again.
I’m impressed!
I’m impressed!
Normally I don’t write reviews, but I felt I’d like to about my purchase from Maxuria, as it was one of the best shopping experiences I’ve had. While I was looking at an item I wanted to purchase, they answered all my questions very clearly, in a friendly manner, and super fast at any time of day — it made me feel like Maxuria never sleeps. When I purchased the item, their top tier customer service continued. The next day, they sent me more detailed pictures to make sure I have a full understanding of the item’s condition. The item shipped with a tracking number that allowed me to follow its progress closely, and arrived (relatively quickly, despite having to travel a very long distance) packed quite carefully. They notified me where was my package every step of the way, and worked with customs as well as the carrier to ensure the package was delivered to my door safely. I wouldn’t hesitate to recommend Maxuria to my friends and family if they are considering to purchase high end used items.
Great experience
Great experience. Was in frequent contact with someone until my bag arrived. Bag arrived as advertised. Would buy again.
stellar communication, everything was perfect
communication was phenomenal via whatsapp! i bought a bag for my wifey for christmas, and the guys were super caring and diligent with helping me organise what was a very complex delivery in terms of timing! initially messaged around 11pm expecting to hear back in the morning and they replied only 4 mins later! and discussed purchase and delivery very straightforwardly. they stayed in contact throughout and during delivery. baggy arrived on time and in immaculate condition per description, thoroughly won over and really happy. really small boutique gave me a totally bespoke treatment right off the bat…. can’t recommend enough. don’t usually write reviews but this was IT
Maxuria was a great luxury shopping experience!
Maxuria was a great luxury shopping experience. I purchased a Hermes Birkin 30 for a reasonable price. The bag was authenticated before shipping by my authenticator of choice. Communication was top notch, professional and friendly. There was a delay with shipping that was not Maxuria’s fault. They were attentive every step of the way, communicating with the shipping company and keeping me updated until my bag arrived safely at my door. The bag was in the condition described, the hardware with stickers and new. I am very pleased with my purchase and am all ready looking at a second piece!
Excellent condition
I bought a few handbags from Maxuria, and both were in excellent condition. The process was smooth, and the team kept me updated throughout. Shipping was fast, and the packaging was very well done. Overall, I’m happy with my purchases and will definitely shop here again.
5 star luxury service and 10 star quality bags!
The whole buying experience with Maxuria was very hassle free and seamless. Words cannot explain how their customer service team went above and beyond to deliver and boy did they deliver!
I was wary at first with lots of counterfeits in the market but their chatbot and customer service team helped me obtain the certifications of authenticity that I requested. The lines of communication were very consistent and I obtained all the links to the authenticators that I requested.
I was also worried about customs duties but being in the US, the fees were actually included in the price! Another win!
After authentication and confirmation on the price, I went ahead and purchased a Birkin in “excellent” condition and I didn’t think it would be possible but the bag actually looked brand new upon receiving it! Literally store fresh, impeccable condition.
I appreciate their team for keeping me informed on my purchase every step of the way and ensuring it was delivered to me in a timely manner. I will only be getting my birkins from here in the future because I know they’ll take care of me. Thank you Maxuria!
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