Maze Avaliações 

123
O TrustScore é 5 de um total de 5

4,9

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Really positive experience. I usually stick to the same companies when buying online, however I couldn’t find what I wanted elsewhere. Read the reviews which were positive and then ordered. Bought a p... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Customer service excellent with my enquiries, order & return of one item which was too big! So well done!! It’s been a tad too HOT to wear light cashmere jumper purchased so look forward to the Autu... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent service. Very pleased with my order, excellent quality and perfect fit. Will order from this company again. Highly recommended.

Avaliado com 5 de um total de 5 estrelas

Really quick service, beautifully packaged and I loved the clothes, had to return one item out of four and that was just because it didn’t suit me, returns also dealt with efficiently. I will definite... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Roupas
  2. Loja de moda masculina
  3. Loja de moda feminina

Escrito pela empresa

Thoughtful style for good living. Fashion & Home stores in Bristol. Family business, since 1985. As seen in The Guardian Top 20 Independent Boutiques.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

123 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(123)

11 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Fantastic

Maze went completely above and beyond helping me to buy a coat which had gone out of stock. When my size was returned, they called me before putting it back on line so I had the chance to buy it. They even transferred the 10% discount I had used on line buying a larger version of the coat which didn’t fit. Really kind, efficient and friendly staff. Personalised note in the delivery also a lovely touch. Thank you Maze!

5 de maio de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Impressed!

By having what I wanted, when I wanted it these guys helped out. Can’t say more than that!
What made them even better, mind is the speed at which they handled the request. Order placed and less than 24 hours later, order received.

31 de março de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The website is easy to use

The website is easy to use , plenty of choice of good quality clothing.I placed an order which arrived before the expected date.The packaging was pretty basic ( not in a box like Matches or Paul Smith ,but you are not paying their prices ) but functional.
Overall a pleasant experience shopping at Maze.
it may be useful to offer returning customer's a discount on their next order as they might place a next order sooner.

6 de março de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I just wanted to say I ordered 2 x Cire…

I just wanted to say I ordered 2 x Cire Trudon boxes of matches from your website via Trouva. They arrived so fast AND with a handwritten note. I was thrilled. What superb service and it really was such a lovely touch to read your note. THANK YOU. Great service. Small gestures can mean so much especially in these times. We can all be guilty of being quick to complain and slow to praise, however, great job from your Bristol store who I believe fulfilled the order. Keep safe and have a very Happy Christmas.

1 de dezembro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Really good customer service with quick…

Really good customer service with quick response to any queries and fast posting of orders, all beautifully wrapped up. Will definitely keep following Maze and their beautiful clothing

29 de outubro de 2020
Avaliação não solicitada
logotipo da Maze

Resposta da Maze

Hello Mareike,

Thank you so much for your kind review. We really appreciate your support and will continue to do our utmost when it comes to our customers as you are all so very important to us. I will pass your comments onto the rest of the team, who I'm sure will be overjoyed to hear your appreciation of all their efforts.

We look forward to you shopping with us again soon.

Warm wishes,

Mollie

Avaliado com 5 de um total de 5 estrelas

I can't recommend this boutique enough

I can't recommend this boutique enough. Customer service is so important and is top of the agenda here. I ordered a Bellerose parka with confusing sizes and after an email chat, their advice was perfect. Lovely communication, rapid reply, great packaging and sent super quickly. I would definitely shop here again. Thank you Mollie!

24 de outubro de 2020
Avaliação não solicitada
logotipo da Maze

Resposta da Maze

Hello Hazel,

Thank you for your kind review, this is very much appreciated. We really do try our hardest to bring our customers the best possible service, so reviews like this are extremely important to us. Thank you for showing your continued support of our independent business, we look forward to you shopping with us again soon.

Best wishes,

Mollie

Avaliado com 5 de um total de 5 estrelas

Fantastic online service

Ordered a dress online - delivery was quick, it was packed really well and had a lovely thank you note from Sarah at Maze

18 de setembro de 2020
Avaliação não solicitada
logotipo da Maze

Resposta da Maze

Hello Liz,

Thank you so much for your lovely review, our customers support means everything to us. I will pass your comments onto the rest of the online team, I'm sure they will be over the moon to hear your appreciation for their packing efforts. We hope that you will shop with us again soon.

Kindest regards,

Mollie

Avaliado com 1 de um total de 5 estrelas

Appalling attitude and terrible customer service

My partner had spent over £450 in their Bath branch on a new coat and pair of boots. Curious about the designer of the coat, we researched him at home. We found the exact same coat for half the price (£100 over the £200 we had paid in Maze) on the designers website. Giving Maze the benefit of the doubt, I presumed they had not bench marked their pricing yet. My partner went to return the coat and was told he could only be offered a credit note as he was (12 hours) over the return policy duration (14 days). When airing our disgust at the designer selling his coat at half the price - the gentleman simply said "we don't need to have sales". I wouldn't step foot in this shop again.

26 de outubro de 2015
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais