I stupidly thought getting something for free and just paying delivery was genuine ( if it's too good to be true ) like everyone else on here.. yes NOW I know it's a subscription site after they've... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Disgusting, I paid £3 postage for something that was free from the Boots store at the beginning of May and now I have had 2 payments of £45 each taken out of my account. I am about to set up a dispute... Ver mais
A empresa respondeu
As others mentioned already - very shady business. Offering some "free samples" (never arrived btw), which so far costs my wife which lower her guard this time - £62. If I would not step in, might... Ver mais
A empresa respondeu
I previously wrote a review about Mazeebuild that was negative. I feel it would be cheating to delete it, but I certainly know now that this company does not deserve the bad press. I contacted cust... Ver mais
Informações de contato
1 Barnes Court, Barnes Road, Pulham Market, IP21 4SQ, Diss, Reino Unido
- +44 330 818 5417
- support@mazeebuild.com
- mazeebuild.com
1,8
Ruim
68 avaliações
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Mazebuild's support team is excellent
Mazebuild's support team is excellent. They helped me with all my questions and they were so friendly.
15 de maio de 2024
Avaliação não solicitada
Excellent customer service
I previously wrote a review about Mazeebuild that was negative. I feel it would be cheating to delete it, but I certainly know now that this company does not deserve the bad press.
I contacted customer service via email, chat, phonecall. Every single time the person who replied was kind, patient, professional and understanding. I really hope their team can resolve the scam which is a misuse of their promotional campaign.
They solved my problem and issued a full refund. I am caring for my son so money is tight. I am very grateful to them for everything they have done for me.
8 de maio de 2024
Avaliação não solicitada
This is a scam
This is a scam. I paid £2 for a supposed delivery of 6 bottles of Baileys. I now notice that they have taken 2 payments of £62 out of my bank without my permission. I can't find out how to cancel this payment and block them from my bank account. I have no emails from them or anything! Does anyone know how I can stop any further payments being taken from my bank account please?
12 de maio de 2024
Avaliação não solicitada
Resposta da Mazeebuild
Dear B Mead.
We are sorry to hear about the problem you have shared but the problem shared don't seem related to our service. To cancel your membership with us, you may login to your account, go to the personal settings and cancel there.
I have also informed our support team about your case, they will be trying to reach out to you. As we do not have your full name here on Trustpilot, we may not be able to locate your contact information. May I urge for you to reach out to our support team at support@ mazeebuild.com, call us at +44 330 818 5417, or visit our web site at mazeebuild.com, where you are able to speak to our support team via live chat.
Customer satisfaction is very important to us, please rest assured that we are here to assist.
Thank you.
Best Regards
Support Team
The templates are stunning
The templates are stunning! I found the perfect one for my business and it was so easy to customize.
6 de maio de 2024
Avaliação não solicitada
The fluid design feature is amazing
The fluid design feature is amazing! My website looks fantastic on both mobile and desktop devices without any extra work.
2 de maio de 2024
Avaliação não solicitada
Mazebuild's editor is super user…
Mazebuild's editor is super user friendly! I was able to create a website in no time and I have no programming experience.
2 de maio de 2024
Avaliação não solicitada
Disgraceful scam marketing on social…
Disgraceful scam marketing on social media. I entered a competition to win a lego set and that somehow means I've subscribed to pay £62 a month for a Web builder service.
Having done some research, others have posted their experience of this 'promotion' on other websites such as Scamadvisor.
I had already contact customer support through online chat before posting my review. They refunded 1 payment but not all. They were unable to explain or justify why entering a lego competition led to a monthly subscription for a Web building website.
Update- since posting this review customer support have changed their minds and refunded all my payments.
11 de abril de 2024
Avaliação não solicitada
Resposta da Mazeebuild
Dear Judith Cook.
We are sorry to hear about the problem you have shared. I have informed our support team about your case and they will be trying to reach you.
In case we are not able to connect with you, may I urge for you to reach us at support@ mazeebuild.com, call us at +44 330 818 5417, or visit our web site at mazeebuild.com, where you are able to speak to our support team via live chat.
Customer satisfaction is very important to us, please rest assured that we are here to assist. Thank you and we look forward in connecting.
Best Regards
Support Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.