McAdams Pet Foods Avaliações 

57
•
O TrustScore é 4.5 de um total de 5

4,7

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Avaliado com 5 de um total de 5 estrelas

My dog Bailey absolutely loves this food. The treats are organic and made of all natural ingredients; free range turkey with a hint of cranberry & sage. He also enjoys the freeze dried wild boar wi... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Very efficient delivery. Received goods very quickly. Food is very good & my dog happily eats it every day. She has Cushings disease & the medication can affect the taste buds & she went off all her... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My dog is a fussy eater and now that we have transitioned to McAdams, he is super happy about his meals. You can see that the ingredients are super fresh and he never had an upset tummy since we start... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I am so glad I found McAdams! My dog has never been happier or healthier and you actually feel valued as a customer as they reward loyalty too! The delivery service is superb and always on time and th... Ver mais

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Detalhes da empresa

  1. Pet Shop

Escrito pela empresa

Less than 0.5% of the UK's top-selling pet food is made with free-range or high-welfare meat and fish.* We make the only dry pet food sourced from RSPCA Assured farms and we want to encourage people who share our values to think about how their pets' food is farmed, as well as their own.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

57 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as avaliações

(57)

35 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

7 Years of Happy, Healthy Meals – Our Dog Loves McAdams!

We've been feeding our Vizsla McAdams since she joined our family as a rescue at 5 months old—she’s now 7, and still gets excited for every meal. Given her difficult start in life, providing her with top-quality nutrition was a priority, and McAdams stood out during our search.

Why we chose McAdams:
-High protein content
-Packed with wholesome, natural ingredients
-Free-range chicken and responsibly sourced fish
-Being suitable for all life stages

Why we continue to love McAdams:
-Perfect biscuit size, great for both meals and treats
-Fast and reliable delivery
-Exceptional customer service and support
-Resealable and fully recyclable packaging

McAdams has made a noticeable difference in her health and happiness, and we couldn't recommend it more!

29 de setembro de 2024
Avaliação não solicitada
logotipo da McAdams Pet Foods

Resposta da McAdams Pet Foods

Hello Amanda, Thank you so much for taking the time to leave us a review. We are overjoyed that Mcadams food is your first choice food to feed your beautiful Vizsla. We are so sorry to hear that she had such a difficult start in life, and we are delighted to know that she is doing so well now. we are very proud of our brand and it is good to know that our company values and high quality nutrition is shining through. We value your custom and we look forward to being of service to you again very soon.

Avaliado com 5 de um total de 5 estrelas

The best of the best

Our mini longhaired dachshund Taco has been a McAdams pup since 9 weeks old. Taco is now 18 months old and loves his McAdams meal times as much now as he did on day dot, no picky sausage behaviour going on here. Thanks to McAdams being packed with goodness and natural ingredients, Taco is thriving to say the very least. Thanks to a fantastic diet, our little sausage has strong pearly white teeth, healthy gums, a glistening coat and the perfect amount of energy. Aside from the amazing physical and mental benefits of this brand, we as a family value McAdams commitment to animal welfare and meeting standards across the board. McAdams really are a different kettle of fish and play a vital role in the health, fitness and happiness of Taco. We couldn’t be more grateful to have such a high quality feed available to us and to receive a customer service that matches.

23 de setembro de 2024
Avaliação não solicitada
logotipo da McAdams Pet Foods

Resposta da McAdams Pet Foods

Hello Christopher, thank you so much for taking the time to leave us such a positive review. We are delighted to hear that Taco has been enjoying our range since he was nine weeks old. We are so happy that he is thriving and benefiting from the natural goodness we provide. We thank you so much for your loyalty, and we look forward to providing you with the high-quality customer service you always receive for many years to come. Thank you

Avaliado com 5 de um total de 5 estrelas

Simply the best

Such amazing dog food. My beautiful 5 year old working cocker has been on McAdams Free Range Chicken (medium breed) since he was roughly 5 months old. Since then, he has always had 100% good health and an amazing shiny coat. Prior to switching to McAdams, he often had an upset tummy, thankfully that is now a very distant memory. I cannot praise this feed highly enough and the best part is he never tires of it.

20 de setembro de 2024
Avaliação não solicitada
logotipo da McAdams Pet Foods

Resposta da McAdams Pet Foods

Hello Kim, thank you so much for your review. We are so pleased to hear that tummy troubles are now a thing of the past. McAdams is ideal for dogs who have sensitive digestive systems, as it’s free from meat meal and grains. It’s also a great alternative to a raw diet as it’s very digestible. We wish your beautiful Cocker continued good health, and we thank you for your loyalty.

Avaliado com 5 de um total de 5 estrelas

5 star! McAdams really is the best!

McAdams really stands out when it comes to dog food. The quality is fantastic, and I love that they’re committed to high welfare standards. You can tell the ingredients are top-notch—my dog’s coat is shinier, and he’s full of energy. It’s great to know that every meal not only benefits my pet but also supports ethical practices. If you care about what goes into your dog’s bowl, McAdams is a brand you can trust. Highly recommended.

7 de setembro de 2024
Avaliação não solicitada
logotipo da McAdams Pet Foods

Resposta da McAdams Pet Foods

.Hello Jon thank you for taking the time to leave us a review.

Here at McAdams, we love all animals. We only ever eat high-welfare meat at home, and we want to encourage people who share our values to think about how their pets’ food is farmed, as well as their own.

Most pet foods use untraceable, highly processed meat, so animal welfare can’t be verified.

All of our products are high welfare, and our dry food is 100% traceable back to RSPCA Assured farms. Thank you for recognising this.

Avaliado com 5 de um total de 5 estrelas

Incredibly easy to pick and order

Incredibly easy to pick and order the perfect food for our pup! From puppy food to starting on his adult food, he loves every meal!

1 de setembro de 2024
Avaliação não solicitada
logotipo da McAdams Pet Foods

Resposta da McAdams Pet Foods

Hello Jack, thank you for your review. We are delighted to be part of your puppy's journey to adulthood, and you can be sure he's receiving all the nutrients he needs during the process.

Avaliado com 5 de um total de 5 estrelas

Leia Loves McAdams

McAdams food, and treats, have helped our little rescue dog, Leia, endless amounts in the 3 short months of us having her. When she was found, she was covered in cuts and sores, struggling with allergies and severely irritated skin. Thanks to the kindness of a representative from McAdams sending Leia a bag of kibble, Leia’s journey towards proper health started. Now, with continuing to feed her McAdams dry food, a cheeky garnish of their freeze dried Salmon and Sole as well as their treats, Leia’s issues are a thing of the past and she is a happy, healthy, spoilt pooch. We couldn’t thank McAdams enough! We love them! 💕

5 de setembro de 2024
logotipo da McAdams Pet Foods

Resposta da McAdams Pet Foods

Hello Tamara, thank you so much for taking the time to leave us a review. We are so happy to hear that Leia has benefited from Mcadams food and that her health issues are now a thing of the past. We are delighted to serve you and we appreciate your loyalty.

Avaliado com 5 de um total de 5 estrelas

Fixed overgrooming.

My cat was suffering from over grooming. Went to the vet and nothing helped. I was recommended changing food by Pets Corner and tried McAdams. My cat’s hair has grown back. Amazing product. Thank you so much.

15 de junho de 2024
Avaliação não solicitada
logotipo da McAdams Pet Foods

Resposta da McAdams Pet Foods

Thank you so much for your review. We ensure to use the most nutritious blend of vegetables, fresh herbs and natural botanicals, which includes carrots and lentils, these are important for skin and coat and rich in vitimain A. We are delighted to hear the positive effect this has had on your cats coat.

Avaliado com 1 de um total de 5 estrelas

Another company that’s failed its consumers

Oh dear… I feel this company has failed its customers which is genuinely disappointing as my dog loves their food. I purchased some more freeze dried raw food from my local Pets Corner and to my shock, I saw that McAdams have reduced the weight amount from 500g to 400g yet the price has remained the same. That’s a 20% reduction! I have not been notified of this via email nor does it say the change has taken place anywhere near the in store stock. It is your responsibility as a company to provide your consumers with accurate knowledge regarding pricing and product changes. This is happening all too often everywhere at the moment and it isn’t right. I would expect some sort of acceptable resolution to this please as I am now out of pocket.

21 de julho de 2024
Avaliação não solicitada
logotipo da McAdams Pet Foods

Resposta da McAdams Pet Foods

Hi there,

We are sorry to hear that you have had a bad experience.

The price of the Raw Preserve was changed in March 2024 and all of our regular online customers and those we have contact details for were notified of this change before the new bags were launched on the 18th March. We do apologise that this email didn’t reach you.

We thank you for being a loyal and regular customer of McAdams and do appreciate your disappointment with regard to the change. Regrettably, we would not be able to price match our older range.

Please see below the changes that were made on the 18th March.

Our 500g £25.99 bag has changed to 400g at £24.99
Our 2kg £99.99 bag has changed to 1.5kg £95.99
 
We are always looking for new ways to increase our sustainability and are proud to be a carbon-neutral company. These costs, along with the increasing cost of manufacturing and raw materials have led us to make these changes. Rest assured, there are no changes to the ingredients that you know and love. 
 
On behalf of McAdams Pet Foods, we would like to thank you for your continued support and if you have any questions, please do contact our Customer Services Team directly.

Avaliado com 1 de um total de 5 estrelas

I Get spam email from this pathetic…

I Get spam email from this pathetic company, never signed up for emails or even heard of them before

12 de junho de 2024
Avaliação não solicitada
logotipo da McAdams Pet Foods

Resposta da McAdams Pet Foods

Hi there, thank you for your review. We are deeply sorry to hear that you have been receiving emails from us that you did not wish to receive. All sign-ups to our mailer are genuine and at our customer's organic request. If you no longer wish to receive these emails, please do feel free to unsubscribe and this link can be found at the bottom of our emails. Alternatively, you are more than welcome to contact our customer service team who will be able to remove you from our marketing lists.

Avaliado com 5 de um total de 5 estrelas

Fantastic customer service from…

Fantastic customer service from McAdams! I was looking for a different food of better quality and McAdams appeared. I ordered on their site and chose free delivery. Although I didn't pay the extra for Sunday delivery, the food still arrived that day, which is brilliant. Cannot comment on how my dog takes to the food yet as early days but the ingredients/nutrition are excellent. Will definitely stick to this brand if all is well. Just wish they done a senior kibble for small breed. Have mentioned this to customer service and they've passed on my feedback.

19 de novembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I have a very fussy chihuahua

I have a very fussy chihuahua, we have tried butternut box and different dog, which are both great companies and provide good dog food, unfortunately my 6 month puppy refused them both. Found mcAdams online just by chance I ordered the food thinking this was going to be the same as the rest. My chihuahua sniffed the new McAdams had a little taste then that was it, it was ate so fast I couldn’t believe it, licked the bowl clean and wanted more, dinners are now stress free and an exciting time for my little Chi.
I think this was due to the chunks of meat as it is like home cooked food and not just minced looking food like all the others. Thank you McAdams for your amazing wet food. We have just started to mix in the puppy kibble, he loves this too.
I absolutely love that you are working with the RSPCA and your ethics. Brilliant. Anyone who just hasn’t got time to make homemade dog food I highly recommend this food. Thank you McAdams.

8 de outubro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Macadams are great !

This is a great company. Customer service second to none. Occasional hiccups with delivery addresses sorted promptly and you get an immediate response to enquiries -from a real person. They understand that a dog food crisis is serious! Our dogs thrive on it and it’s made of free range meat which should matter to all animal lovers.

8 de outubro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic UK Small Business Supplying Premium Dog Food

McAdam's Pet Foods is a stunning example of what makes British small businesses great. Absolute focus on quality of product and exceptional, beyond expectation customer service. Their dog food is manufactured using only the most premium ingredients - whole chicken and salmon, with no unnecessary filler or grains which are so common in cheap alternatives and are not healthy for canine diets. My two labradors love the Chicken & Salmon food and have thrived on it for over a year now. Their weight management, coat shininess, mental, joint and general health is superb and they are always happy to receive and devour their meal!

On to the customer service. After subscribing to a monthly delivery, the Managing Director Neil, introduced himself to me on email in case we needed any assistance. Last month the courier lost one of our bags of food and so I emailed Neil. I got a call that evening to apologise and to arrange immediate delivery of a replacement, and a complimentary bag. He then re-organised my deliveries to be fortnightly so two bags do not come together and so are less likely to be lost. Replacement bag arrived within a working day. The point is, it is just so simple. Unlike other suppliers, there was no effort on my part, Neil took care of everything end-to-end. This is true, top-drawer, British customer service in action. No call centres, faceless email inboxes or stress.

A fantastic company to deal with in every respect. Well done Neil and team! :)

6 de maio de 2021
Avaliação não solicitada

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