Brilliant. A slight delay with delivery, only to be expected directly following the Christmas holidays but Trisha kept me informed of progress daily. When they confirmed the delivery date and time it... Ver mais
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Veja o que dizem as avaliações
What a great company - super speedy and they take great care in packing up customer orders to ensure they are delivered in perfect condition. So refreshing these days....a company that understands w... Ver mais
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Easy ordering process. The boards I wanted were not in stock but Angel in customer services kept me informed wrt to timings and delivery. They were delivered in the quoted time slot by very friendly d... Ver mais
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As an individual carpenter, MDF direct has enabled me to take on much larger jobs than I would have previously considered. The quality of the products and accuracy of the cutting is exceptional. I... Ver mais
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Detalhes da empresa
- Fornecedor de Materiais de Construção
- Atacadista de Materiais de Construção
- Loja "Faça Você Mesmo"
- Loja de artigos para reforma residencial
- Loja de madeira
- Madeireira
Sobre MDF Direct
Escrito pela empresa
MDF cut to size and delivered fast throughout England and Wales.
MDF Direct have quickly become one of the UK’s leading suppliers of MDF cut to size. We recognised the difficulty often faced when trying to get MDF cut to size and delivered fast throughout the UK and we sought to make it as easy as possible.
Why use an MDF Cut To Size Service?
Our service will save you time, free you from exposure to dust and give you a high level of accuracy in sizes. In addition, you only pay for what you need.
We look forward to assisting you!
SHOP NOW
Informações de contato
Unit 11, Great Western Industrial Park, UB2 4SD, London, Reino Unido
- 0208 609 1853
- enquiry@mdfdirect.co.uk
- mdfdirect.co.uk
4,6
Excelente
4 mil avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Happy customer by a professional carpenter
Great communication with a service that feels tailored to my requirements. Delivery was prompt and without issue.
26 de setembro de 2025
Avaliação não solicitada
Resposta de MDF Direct
Hi Nick,
Thank you for your wonderful feedback! We’re so glad to hear that our service met your needs and that delivery was smooth. We truly appreciate your support and look forward to serving you again!
Many thanks,
Tracy
MDF Direct
Customer Service
12 month review!
I’ve been using MDF Direct for around 12 months, mainly dealing with Irish (who has beeb superb). Products have been as excepted, high quality and the few minor issues I’ve had (damaged sheets have been dealt with professionally and quickly. I am pleased to say, great service delivered on time as agreed. Highly recommend.
22 de setembro de 2025
Avaliação não solicitada
Resposta de MDF Direct
Hi Joey,
Thanks so much for your kind words! We’re thrilled you’ve had a great experience with us over the past year, and we’ll be sure to pass your feedback on to Irish. We really appreciate your recommendation!
Many thanks,
Tracy
MDF Direct
Customer Service
Great!!
MDF Direct have always been and continue to be amazing, right from ordering up to delivery and aftercare. Big shoutout to Angel for always ensuring we are kept informed of deliveries and always on hand to help with any queries we have. Cannot fault them. Thanks guys!
29 de setembro de 2025
Avaliação não solicitada
Resposta de MDF Direct
Hi Steph,
Thank you so much for your kind words! We’re delighted to hear that you’ve had such a positive experience with MDF Direct, from ordering right through to delivery and aftercare. Angel will be thrilled to receive your shoutout — we’ll make sure she sees this! Your support means a lot to us, and we’re always here whenever you need us. Thanks again for choosing MDF Direct!
Best regards,
Tracy
MDF Direct
Customer Service
Always easy to deal with and ready to…
Always easy to deal with and ready to go the extra mile to accommodate me as a customer. Have dealt with them many times, have been great every time.
24 de setembro de 2025
Avaliação não solicitada
Resposta de MDF Direct
Hi Ahmed,
Thank you so much for your kind words and for being such a loyal customer. We’re delighted to hear that you’ve had great experiences with us each time, and we truly appreciate your continued trust.
Many thanks,
Tracy
MDF Direct
Customer Service
Ordered some materials for working away
Ordered some materials for a working away job, in advance so they would arrive without issue.
They emailed a day or so later to say there was an issue with the suppliers and it would be delayed.
I emailed back with my concerns about the order not being delivered in time for the job.
However they emailed me back to say the items have been allocated for my job and will be delivered within the correct time scale.
They were delivered by the driver without issue, as I wasn't able to be available for the delivery the driver managed to leave them on the premises outside but went above and beyond to make sure they were all covered over & elevated off the ground so they didn't get damaged by the rain or moisture
1 de setembro de 2025
Avaliação não solicitada
Resposta de MDF Direct
Hi Mr. Gilbert,
Thank you for sharing your experience. We’re pleased we could resolve the supplier delay, deliver your materials on time, and that our driver ensured everything was kept safe on-site. We look forward to serving you again soon, and if you need anything, please let us know.
Many thanks,
Tracy
MDF Direct
Customer Service
The customer service is excellent, the delivery is prompt and tidy, and the product quality is impressive.
⭐️⭐️⭐️⭐️⭐️
Excellent service from start to finish. MDF Direct were very helpful in advising which type of MDF we should use, and the process of replacing our order was smooth and stress-free. They kept us updated throughout and delivered right on time. I would highly recommend them.
23 de setembro de 2025
Avaliação não solicitada
Resposta de MDF Direct
Thank you so much for your kind words! We’re really glad we could help you choose the right MDF and make the process smooth and stress-free. It’s great to hear everything went as expected, and we truly appreciate your recommendation. We look forward to helping you again in the future!
Many thanks,
Tracy
MDF Direct
Customer Service
Repeat Customer - Totally satisfied.
I've had two orders delivered from MDF Direct. All packaged up really, really well to protect the corners from any damage. Great communication from the customer support team, and a discount on the second order for repeat purchase. Totally recommend.
16 de setembro de 2025
Avaliação não solicitada
Resposta de MDF Direct
Hi Alistair,
Thank you so much for your wonderful feedback! We’re delighted to hear your orders arrived safely and that we could provide great support. We truly appreciate your recommendation and look forward to serving you again!
Many thanks,
Tracy
MDF Direct
Customer Service
Great service and great product
I am not a frequent user of MDF Direct and by no means was my order a large one. But the were excellent event for my small order. Their attention to detail on the cutting of the piece I needed, their contact with me to check which way I wanted the grain to run on the veneer, and their speedy dispatch of the perfect fit piece I needed was superb. To cap it all the delivery driver was very helpful indeed -- and working late into the afternoon/early evening to ensure I received my piece on the day promised.
3 de setembro de 2025
Avaliação não solicitada
Resposta de MDF Direct
Thank you for your kind words! We’re so glad our team could deliver the care and detail you needed—your feedback means a lot.
Many thanks,
Tracy
MDF Direct
Customer Service
Never received my order !
Scammers never got my order ! And kept giving me excuses after excuses for not delivering it 4 times in a row ! I want a full refund ! I will never order from here again or recommend !
9 de setembro de 2025
Avaliação não solicitada
Resposta de MDF Direct
We sincerely regret the experience you’ve had and understand how disappointing this must have been. Please accept our apologies for the repeated delivery failures and the inconvenience caused. To allow us to investigate this matter promptly, could you kindly provide your order number? Your feedback is highly valued, and I will escalate this issue internally to ensure it is addressed and corrective measures are implemented. While we regret the loss of your confidence, we appreciate you taking the time to bring this to our attention.
Many thanks,
Tracy
MDF Direct
Customer Service
I would give them 10 STARS out of 5
I would give them 10 STARS out of 5. I was very worried about not meeting my requirements, specifically the MCF oak finish panels for the shelving of our new boutique. I started to search on Google and found a few others. it was a bit overwhelming to choose the RIGHT one but I did eventually. They are VERY GOOD, friendly and helpful, and prompt in reply. But, the most important part IS THEIR prices are THE BEST AMONGST ALL OTHERS, and the quality, including the edging, is PERFECT. I would recommend anyone
13 de setembro de 2025
Avaliação não solicitada
Resposta de MDF Direct
Hi Tapas,
Thank you for your amazing review! We’re delighted you’re happy with the panels, service, and pricing. Your recommendation means a lot, and we look forward to working with you again!
Many thanks,
Tracy
MDF Direct
Customer Service
No Stars!
Don't order from this company unless you have a long time to wait. I don't believe the 5 star reviews are real as the level of service I have received is appalling. Not only have I not received my order I placed a week ago I have no idea when it will arrive. The customer service team are based in another country so have no idea what's going on.
I don't understand what the issue is with ordering a cut to size piece of wood. I also had a lot of issues with Cut My.
3 de setembro de 2025
Avaliação não solicitada
Resposta de MDF Direct
We’re sorry to hear about your experience. This isn’t the service we aim to provide. Could you please share your order number so we can look into this right away and get it resolved for you?
Many thanks,
Tracy
MDF Direct
Customer Service
Very helpful and professional
Very helpful and professional. Good variety of veneers
4 de agosto de 2025
Avaliação não solicitada
Resposta de MDF Direct
Thank you for the kind words! We're glad you found our team helpful and our veneer selection to your liking. We appreciate your support!
Many thanks,
Tracy
MDF Direct
Customer Service
Fantastic service
Fantastic service. Excellent products, totally customisable, top quality, and deliverd promptly. Highly recommended!
24 de julho de 2025
Avaliação não solicitada
Resposta de MDF Direct
Hi Phil,
Thank you so much for the wonderful feedback! We're thrilled to hear you're happy with the service and products. We look forward to serving you again soon!
Many thanks,
Tracy
MDF Direct
Customer Service
Top materials as usual love using MDF…
Top materials as usual love using MDF direct.
Delivery driver was mega helpful too and a really nice decent bloke. Give the man a pay rise 😎👍.
Will definitely be back for more next job.
6 de junho de 2025
Avaliação não solicitada
Resposta de MDF Direct
Hi Liam,
Thanks so much for the great feedback! Glad you’re happy with the materials — and we’ll definitely pass your kind words on to the driver. Looking forward to your next project!
Many thanks,
Tracy
MDF Direct
Customer Service
Sheets flat with no twisting
Sheets came flat with no twisting and no damage so perfect as far as I am concerned.
14 de maio de 2025
Resposta de MDF Direct
Hi Russell,
Thanks so much for the feedback — great to hear the sheets arrived flat and in perfect condition! Let us know if you need anything else.
Many thanks,
Tracy
MDF Direct
Customer Service
Resposta de MDF Direct
Hi Tim,
Great to hear everything arrived on schedule and that the driver was helpful! Thanks for the feedback — much appreciated!
Many thanks,
Tracy
MDF Direct
Customer Service
Resposta de MDF Direct
Hi Stuart,
Thanks for your kind feedback, and I'm glad to hear the service was helpful. Sorry again for the delay, and thanks so much for your patience. Let us know if you need anything else!
Many thanks,
Tracy
MDF Direct
Customer Service
good service
good service, good communication and quick delivery. Delivery guy was friendly and very helpful
Only thing, make sure you order enough of what you want, I'm a bit short and minimum order is £100
12 de maio de 2025
Resposta de MDF Direct
Hi Neil,
Thanks so much for the great feedback! We're glad you were happy with the service and delivery — and that our driver was helpful too. Appreciate the note on order quantities; we'll work on making that clearer. Let us know if you need anything!
Many thanks,
Tracy
MDF Direct
Customer Service
Great communication and great delivery …
Great communication and great delivery Product was perfect. Definitely will use again
2 de junho de 2025
Resposta de MDF Direct
Hi Antony,
Thank you so much for the kind words! We're thrilled to hear you were happy with the communication, delivery, and the product itself. We truly appreciate your support and look forward to working with you again soon!
Many thanks,
Tracy
MDF Direct
Customer Service
The product was delivered quickly and…
The product was delivered quickly and is off high quality.
6 de maio de 2025
Resposta de MDF Direct
Hi James,
Thank you for your kind feedback! We're glad to hear the product arrived quickly and that you're pleased with the quality. If you need any further assistance, feel free to reach out.
Many thanks,
Tracy
MDF Direct
Customer Service
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