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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I was very surprised when I saw 40% bad reviews. I don't know if Medal is really doing something bad, but based on my limited experience (since I've been using Medal for about a month or more) I woul... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

a great balance between recording and social features i love this app. it's extremely to use, with few bugs there and then it's never been a dissapointment. i've joined their QA team recently... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Clips werden aus irgendeinen Grund standardmäßig auf der C-Festplatte gespeichert und das löschen der Clips verschiebt sie nur in den Papierkorb STANDARDMÄßIG und dadurch war meine C-Festplatte üb... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

worst clipping software ive seen. medal literally takes atleast 20 clicks to actually clip something and haft the time clipping wont even work and u haft to restart the recording, also the voice c... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Empresa de Software

Escrito pela empresa

Hassle-free, lag-free. Press a hotkey, get a clip. Medal is the best platform for creating and sharing short gaming clips and gameplay


Informações de contato

3,4

Bom

O TrustScore é 3.5 de um total de 5

207 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 97% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I was very surprised when I saw 40% bad reviews...

I was very surprised when I saw 40% bad reviews. I don't know if Medal is really doing something bad, but based on my limited experience (since I've been using Medal for about a month or more) I would say that it's a good app, especially with its excellent and fast support ;)
I mostly use it for roblox rewards, but I'll tell you that the clips are recorded normally.

17 de abril de 2026
Avaliação não solicitada
logotipo da Medal

Resposta de Medal

Thanks for the review! Awesome to hear Medal’s working well for you—keep those clips rolling.

Avaliado com 1 de um total de 5 estrelas

Schlecht funktioniert nicht richtig

16 de abril de 2026
Avaliação não solicitada
logotipo da Medal

Resposta de Medal

Hi Matteo Bifi, es klingt so, als ob Sie auf ein Problem gestoßen sind. Um Ihnen besser helfen zu können, öffnen Sie bitte ein Support-Ticket hier: https://support.medal.tv/support/tickets/new.

Avaliado com 5 de um total de 5 estrelas

very cool!!

a great balance between recording and social features

i love this app. it's extremely to use, with few bugs there and then it's never been a dissapointment. i've joined their QA team recently and it's been even better to work alongside them

the customer support is kind and patient, their moderation is sweet and the medal team is one of the kindest people i've ever come across.

if you're ever looking to contribute to medal and get access to features that you can help fix, i'd highly recommend MRG & QA (you get a badge for each!!!)

12 de abril de 2026
Avaliação não solicitada
logotipo da Medal

Resposta de Medal

Thanks for the kind words! Glad to hear you're enjoying Medal and appreciate the blend of recording and social features. Your involvement with the QA team is awesome—keep capturing those great moments!

Avaliado com 1 de um total de 5 estrelas

Worst recording app I ever used for a year. DO NOT INSTALL!

Username: AA_Raiden_MK
I've been using this app since December 1, 2024, which was my birthday.

I'll list everything wrong with this app based on my experience of using it for a year, and why I recommend against using it or buying anything from them.

1: Medal will force you to use your main storage to store your videos (C:\Medal\) instead of using an external storage. For example, I want to use my external storage for storing videos (D:\Medal), but even if the storage isn't close to being full, it'll switch back to the C drive out of nowhere.

2: Requires an account to use Medal. Yeah, sure, you need an account to upload content, but why do I need one to use the app? I'll update this part when I find a recording app that doesn't require an account.

3: Medal is one of those places where they associate the heck out of Fortnite and Among Us. I would rather not use or support platforms that support this new-gen brain-rotting garbage. To the people who think this isn't a problem, including those who think the Roblox Team is doing the best updates ever, I hope you accidentally stub your toe on a rusty nail and get tetanus.

4: Keep auto-upload off if you haven't already. Go to settings (gear icon), under 'Cloud & Storage', go to uploads, then check 'Never' so Medal won't auto-upload videos to their server. I'm telling you right now, keep auto-upload on and save a clip that contains any form of content that breaks Medal's community guidelines will kill your account almost immediately. I was banned until August 3 for not knowing I had this setting on the whole time, and now I'm permanently banned for submitting a ban appeal regarding this issue. The moderators just want to kill people off their platform because they think they own the world instead of giving a simple solution.

Until the Medal moderators reinstate my account, I will be using a different app better than this garbage, or I can just use OBS.

7 de abril de 2026
Avaliação não solicitada
logotipo da Medal

Resposta de Medal

Hi AA_Raiden_MK, it’s clear you’re running into some significant issues with the app. So we can take a closer look, please open a support ticket here: https://support.medal.tv/support/tickets/new. Your feedback is important, and we want to ensure your concerns are addressed properly. Thank you for your patience!

Avaliado com 5 de um total de 5 estrelas

It is really good clipping software + a…

It is really good clipping software + a support team that responds immediately

31 de março de 2026
Avaliação não solicitada
logotipo da Medal

Resposta de Medal

Thanks for the kind words! Glad to hear you're enjoying Medal and that our support team has been quick to help.

Avaliado com 5 de um total de 5 estrelas

Two Year Medal Experience

I have been using medal for about two years now, it is a great program with an awesome community. Specifically as well, any time I have had errors or bugs, they are quick to respond (usually within 24h) and they do not let it go until it is solved. Great company as far as a I can tell.

27 de março de 2026
Avaliação não solicitada
logotipo da Medal

Resposta de Medal

Thanks for the kind words! Glad to hear you're enjoying Medal and that our team has been quick to help with any issues. Hope you capture plenty of great moments!

Avaliado com 5 de um total de 5 estrelas

Great customer support, etc

Great customer support, and Medal is just very useful to capture clips of your games.

25 de março de 2026
Avaliação não solicitada
logotipo da Medal

Resposta de Medal

Thanks for the kind words! Glad to hear you're enjoying Medal. Hope you capture plenty of great moments.

Avaliado com 5 de um total de 5 estrelas

Meow

Actual good support Ong!!

25 de março de 2026
Avaliação não solicitada
logotipo da Medal

Resposta de Medal

Thanks for the kind words! Glad to hear you're enjoying Medal. Hope you capture plenty of great moments.

Avaliado com 5 de um total de 5 estrelas

Excellent app for recording

As the title suggest it is an excellent app for recording your games. Im using the session recording and i havent seen any notable fps drops,and i dont even have that crazy of a pc. Anyways the recording itself is good, clipping is nice, editor is often overlooked by me too, but its nice to use when shortering clip length. The customer service is awesome they reply quick and solve problems in no time. I dont really knwo why people drop so many 1 star reviews, clearly hating because of one thing that they didnt like. To be fair i dont even notice the ads on the desktop app i just go to album to review my clips. It gives them money and i just live with it, its fine. So yeah i mostly didnt have any problems with the app and i recommend it when looking for gaming recording software. ;)

24 de março de 2026
Avaliação não solicitada
logotipo da Medal

Resposta de Medal

Thanks for the kind words! Glad to hear you're enjoying Medal and that it’s been a reliable companion for your game recording. Awesome to know you find the clipping feature and editing tool useful too. Your recommendation means a lot—hope you capture plenty of great moments!

Avaliado com 5 de um total de 5 estrelas

My experience with Medal

I started using Medal years ago, clipping a variety of games. Simple and lightweight ones, to ones that'd force my PC to work harder. In the start, my PC was genuinely terrible. Yet, I never once had an issue with Medal that'd affect the quality of my games AND clips. Even if on paper, an app recording your screen 24/7 until you ask it to take a snippet out, seems that it'd be extremely heavy to use, I found out that it really wasnt.

Do I know how it isn't? No. Do I like it? Very much.

Note: I don't know what 'Date of experience' means. My first clip goes back to 17 jan of 2024, and I can't select it.

Never really used Trustpilot before, so yeah, sorry!

23 de março de 2025
Avaliação não solicitada
logotipo da Medal

Resposta de Medal

Thanks for the support! It's fantastic to hear how well Medal has performed for you over the years, seamlessly capturing your gaming moments, even on your older PC. Your insight about its lightweight nature is appreciated, and we're glad you're enjoying the experience. Hope you capture plenty of great moments!

Avaliado com 1 de um total de 5 estrelas

auto clipping doesnt work anymore for…

auto clipping doesnt work anymore for weeks, I tried everything possible, I doesnt work

17 de março de 2026
Avaliação não solicitada
logotipo da Medal

Resposta de Medal

Hi Yami Pichu, it sounds like you're running into an issue with the auto clipping feature. So we can take a closer look, please open a support ticket here: https://support.medal.tv/support/tickets/new.

Avaliado com 2 de um total de 5 estrelas

Editing needs some redesigning

Everything is acceptable except for the editing, it is HORRIBLE, you cannot revert mistakes in the video for example if you cut somewhere you didn't mean to, it is irreversable, the only thing you can do is to restart the whole procedure FROM START.

16 de março de 2026
Avaliação não solicitada
logotipo da Medal

Resposta de Medal

Hi Dániel Vásárhelyi, I see you're running into an issue with the editing features. To help us address this, please open a support ticket here: https://support.medal.tv/support/tickets/new.

Avaliado com 5 de um total de 5 estrelas

customer

カスタマーズセンターの人がとても親切だった また利用したいと思う

15 de março de 2026
Avaliação não solicitada
logotipo da Medal

Resposta de Medal

ありがとうございます!サポートチームの対応に満足していただけて嬉しいです。またのご利用をお待ちしています!

Avaliado com 5 de um total de 5 estrelas

Its so good

It's so good and suport is so fast

4 de março de 2026
Avaliação não solicitada
logotipo da Medal

Resposta de Medal

Thanks for the kind words! Glad to hear you're enjoying the app and that support has been quick for you.

Avaliado com 5 de um total de 5 estrelas

The person helped me figure out the…

The person helped me figure out the problem and resolve the problem easily and did not take a lot of time

3 de março de 2026
Avaliação não solicitada
logotipo da Medal

Resposta de Medal

Thanks for the positive rating! Great to know you found the support quick and helpful.

Avaliado com 1 de um total de 5 estrelas

Software that tries to do too much

If you're planning to just install "clipping" software then don't use medal.

This is apart of a wave of bloated software that unnecessarily does more than what it should do. After the initial install I was greeted with a mandatory sign-in/login page. I'd understand the option if you wanted to backup clips but if you don't intend on that and everything is held locally then why would this even be necessary?

The app isn't afraid to prompt you with ads, notifications and its "premium" option which uses a subscription based model. If you do plan to use the cloud solution provided then everything you upload to their servers will be watermarked on retrieval, just having it installed and enabled on a game will noticeably reduce your framerate and tank your framerate when "streaming" your window or screen.

I only tried it out because I was recommended to but I'm pretty disappointed at what people put up with just to get basic clipping functionality, if there was some 'lite' version that didn't have the majority of these 'features' and only had an optimized clipping option with no popups/ads/notifications then I'd possibly consider it? I'm not entirely sure about the niche this software is trying to fill, there are plenty of other options out there that are free.

2 de março de 2026
Avaliação não solicitada
logotipo da Medal

Resposta de Medal

Hi Leon, I see you're running into some concerns with the app's features and functionality. So we can take a closer look, please open a support ticket here: https://support.medal.tv/support/tickets/new

Avaliado com 5 de um total de 5 estrelas

Medal is a great clip recording company…

Medal is a great clip recording company and is very great and open in there support. If I could rate this 6 stars I would.

2 de março de 2026
Avaliação não solicitada
logotipo da Medal

Resposta de Medal

Thanks for the kind words! Glad to hear you're enjoying Medal and finding the support exceptional. Hope you capture plenty of great moments!

Avaliado com 5 de um total de 5 estrelas

Very recomendable

Very good app, have a lot of good memories here. had a problem once, and support helped me in a matter of hours.

2 de março de 2026
Avaliação não solicitada
logotipo da Medal

Resposta de Medal

Thanks for the kind words! Glad to hear you're enjoying Medal and that our support team was able to help you quickly. Hope you capture plenty of great moments!

Avaliado com 1 de um total de 5 estrelas

dogshit

dogshit, what ever you did with the new stuff utterly dogshit

6 de fevereiro de 2026
Avaliação não solicitada
logotipo da Medal

Resposta de Medal

Hi TrumpetGG, it sounds like you’re really unhappy with the recent changes. So we can take a closer look, please open a support ticket here: https://support.medal.tv/support/tickets/new

Avaliado com 1 de um total de 5 estrelas

Scam

I am wondering: Where the HELL do they get the money for ALL their advertisements? They have Ads on Lunar Client, Feather Client, heck even Discord. Plus, when they have a quest on Lunar, they only new accounts to claim the rewards... And by inviting more people, from certain quests you can earn for example Robux.

All of this sounds very sketchy. My theory is that they sell your data and want you to invite more people, so that they can sell your data.

+ I just remembered that Medal often makes clips without consent (I have a keybind for Ctrl+Backspace to make a clip, and even if I don't press it it often clips stuff).

Overall, I will probably be uninstalling Medal and moving to an alternative.

Remember, whenever the ads seem weird, it is most likely weird.

15 de dezembro de 2025
Avaliação não solicitada
logotipo da Medal

Resposta de Medal

Thank you for sharing your feedback. We'd like to address your concerns:

Advertising Revenue: Medal is a free service, and like many free platforms, we're supported by advertising partnerships. The ads you see on platforms like Lunar Client and Discord are standard sponsored placements that help us keep Medal free for millions of users. This is a common and transparent business model.

Data Privacy: We want to be absolutely clear - Medal does not sell your personal data. Our privacy policy outlines exactly what data we collect and how it's used, and selling user data is not part of our business model. You can review our full privacy policy at medal.tv/privacy.

Quest Eligibility: Some quests are designed for new users as part of onboarding experiences, while others are available to all users. Referral programs reward users for genuinely introducing friends to the platform - this is a standard growth mechanic used by many services.

Auto-Clipping: Medal has optional features like ICYMI (In Case You Missed It) and auto-highlights that can automatically capture moments based on in-game events. If you're seeing clips created without pressing your hotkey, this feature may be enabled. You can disable it in Settings → Clips → ICYMI or check your auto-clipping settings. Voice clipping might also be enabled, I would recommend turning that off.

We appreciate you taking the time to share your thoughts, and we're sorry Medal wasn't the right fit for you. If you have any other questions, our support team is always available at support.medal.tv.

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