Stockings were as described, arrived in a timely manner and the ordering process straightforward. The free gloves were a nice gesture but not well thought out - not everyone is a size M! I barely f... Ver mais
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Stockings were as described, arrived in a timely manner and the ordering process straightforward. The free gloves were a nice gesture but not well thought out - not everyone is a size M! I barely f... Ver mais
A empresa respondeu
This time I decided to purchase the closed toe option of duomed compression knee high stockings, unsure whether there would be enough space around toes. Was very happy that these stockings fit so well... Ver mais
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Staff on the phone gave excellent assistance. The sizing is difficult work out from the website. Received my pair of stockings promptly. New to pressure stickings. The cotton material is robust, sili... Ver mais
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Since being diagnosed with venous insufficiency in 2023, I’ve been buying my compression stockings from Medi Australia. After a long search, I’m very happy to have found a reliable provider. Their cus... Ver mais
A empresa respondeu
At medi Australia, our purpose is simple yet powerful: Helping people feel better and assisting those who help others. This mission drives everything we do. As part of the global medi brand, we combine decades of German engineering excellence with clinical innovation to deliver world-leading medical and therapeutic solutions to Australians. Our comprehensive range includes medical-grade compression stockings, stylish travel socks, and advanced orthopaedic braces designed to support recovery, enhance circulation, and promote overall wellbeing. Whether you’re managing venous conditions, seeking preventive care, or looking for everyday comfort, medi products provide measurable and sustained compression benefits you can trust. Our team partners with healthcare professionals and individuals to offer education, resources, and exceptional customer support. By combining cutting-edge technology with compassionate care, we empower people to live healthier, more active lives. Driven by innovation, medi invests continuously in research and development to create new materials, patented technologies, and designs that deliver superior fit, durability, and comfort. With over 70 years of global expertise, we integrate digital tools for patient monitoring and education, ensuring our solutions remain at the forefront of medical technology. This commitment to progress and clinical excellence sets medi apart as a trusted leader in compression therapy and orthopaedic care. Trusted by thousands of Australians, medi is proud to deliver solutions that make a real difference to patient quality of life every day.
Escrito pela empresa

We will exchange your item or provide a refund within 14 days of you receiving it to guarantee your customer experience and satisfaction.

Please email sales@medi.au within 7 days of receiving your order.
medi Australia Pty Ltd will respond within 48 business hours to approve the return.
4/13-21 Hallmark Street, 2145, Pendle Hill, Austrália
Pede aos clientes que avaliem
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Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
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Easy to make contact to discuss item I was interested in also to find product was in stock also delivery time was excellent

Resposta da medi Australia
I received product no problem. I was unable though to try it on until 3-4wks after needing to use it and had ensured to measure my neck circumference to avoid any issues with sizing. After trying it on and having it be no where near fitting (way too small) despite my measurements falling within the size guide, I immediately emailed Medi Australia only to be told that there is nothing they can do because it falls outside of the 2wk return policy. It is in perfect condition with all in tact packaging but of no use to my neck.

Resposta da medi Australia
Excellent quality products, tights and compression stockings were purchased. Delivered with great packaging. Would like to see the tights in colours and for short folk.

Resposta da medi Australia
Quality items with some items over-priced.
A good choice of items to choose from.
Unfortunately, the downside is very slow service and delivery when you need something urgently.

Resposta da medi Australia
I have been using knee bands from 8 years for my sports(cricket) due to ligament reconstruction. I used genumedi plus with straps now.. Frankly speaking it still comes down and doesn't stabilises on the knee..
I would say still a lot of work left to make it more robust. Having said that it is extremely useful for stabilisation during sports and hence using it from 8 years 🙂

Resposta da medi Australia
Delivery was quite slow.
Product was not as described. Below knee purchased. Packaging indicated below knee. Product was definitely above knee when opened and tried on.

Resposta da medi Australia
The service was great, the staff was brilliant. Overall a great experience,

Resposta da medi Australia

Resposta da medi Australia
I bought the toe-less , knee high stockings. Length of foot was good - other brand I've purchased in the past were too short in the foot and uncomfortable underfoot. Compression of calf up to knee was just right. I've only tried one pair so far

Resposta da medi Australia
I made errors in sizing and had to return items for exchange. They were wonderful about what was my mistake and have cheerfuly arranged an exchange. Very courteous to deal with. If I could give more than five stars I would!

Resposta da medi Australia
Received back brace which was way, way too large and not usable (we did measure). Immediately responded in May, now near the end of June and still no response. Like all company's there immediately for a sale, nowhere to be seen when the service is poor.

Resposta da medi Australia
It really tight
Not because I bought the wrong size, I would probably go a size up
I bought M size the ankle felt so tight

Resposta da medi Australia

Resposta da medi Australia
Fast postage. Compression stockings are true to size and very good quality.

Resposta da medi Australia
Excellent fast service. My husband was really happy with the brace received but unfortunately it was faulty. One email and a couple of photos sent and a new one arrived in two days. Very happy with the product and the service.

Resposta da medi Australia
Gloves were delivered quickly mu h quicker than expected and I was more than happy with the quality.

Resposta da medi Australia
Medi's clinical advisors are always available to assist with complex cases for measuring accurately.

Resposta da medi Australia
Great products, great response from the customer service. I highly recommend.

Resposta da medi Australia
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