Medicaltravelinsurance.co.uk Avaliações 

1.834
•
O TrustScore é 4 de um total de 5

3,9

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Update from 17th July Please note lowest rate you can give is one star. My son who had been stabbed in Colombia was hospitalised for 6 days. He is in a poor state of health and has st... Ver mais

Avaliado com 5 de um total de 5 estrelas

I usually use payingtoomuch.com for travel insurance, as I have pre existing medical conditions. But their page was slow & would not load my medical conditions. Medicaltravelinsurance.co.uk was next o... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

One of the best Travel Insurance sites I’ve used, easy simple website. Over seventy with medical history but came up with excellent prices with good cover, cheaper than the so called top provider I u... Ver mais

Avaliado com 5 de um total de 5 estrelas

On realising that my holiday insurance ended the day I leave a distant land, and expired mid-air before landing in the uk I was in a panic. After phoning the company and explaining the situation I... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Corretora de seguros
  2. também em
  3. Agência de Viagens

Escrito pela empresa

Travel insurance for those who pre-existing medical conditions with a quick and easy online medical screening process. Declare all your conditions in a matter of minutes and get a wide range of travel insurance products in one place.


Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Como esta empresa usa o Trustpilot

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3,9

Todas as avaliações

(1.834)

0 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Documentary should be made about this company

Update from 17th July
Please note lowest rate you can give is one star.
My son who had been stabbed in Colombia was hospitalised for 6 days.
He is in a poor state of health and has still received no support from Staysure or a translator as requested.
I had to send a copy of his medical reports to a Uk hospital to translate to find out his diagnosis.
I made over 20 phone calls yesterday to insurance and embassy.
To gain some clarification I rang the non emergency Staysure in UK to ask for clarification of his policy and was told by Grace that he would need to provide Power of Attorney documentation to speak to me due to data protection. Even though I spoke to an advisor there 4 days ago! .
Grace said he would need to find a third party or solicitor to get this.!!
Yes I'll just ask him to find an English speaking solicitor , pay money he hasn't got while trying g to recover!
You couldnt make this up!
He is seriously ill. A solo traveller and is being told to leave his accommodation Thursday as they have no more room.
Have staysure helped. NO.
He had to return to the hospital yesterday due to negligence and had to pay money again.
Thank you StaySure .
I am more disgusted by your unprofessionaliam and what I see as corrupt lack of accountability than I am at the actual stabbing.

21 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

One of the best Travel Insurance sites…

One of the best Travel Insurance sites I’ve used, easy simple website. Over seventy with medical history but came up with excellent prices with good cover, cheaper than the so called top provider I used earlier this year.
Found a policy suited our needs with a well known , highly rated insurer. Very pleased.

27 de setembro de 2023
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

No call back

Missed out on 5 stars because we didn’t get a promised call back. Ended up completing it on line.

31 de agosto de 2023
logotipo da Medicaltravelinsurance.co.uk

Resposta da Medicaltravelinsurance.co.uk

Many thanks for your feedback. We apologise you did not receive a callback as promised, and constantly review feedback, in order to make improvements where possible. Thank you for purchasing with Medical Travel Insurance.

The Medical Travel Insurance Team.

Avaliado com 5 de um total de 5 estrelas

Excellent Customer Service

Excellent Customer Service, friendly and polite (Harrison). Everything explained in an easy to follow way.

31 de agosto de 2023
logotipo da Medicaltravelinsurance.co.uk

Resposta da Medicaltravelinsurance.co.uk

We are pleased that you received great customer service from our team! Thanks for your positive feedback!

The Medical Travel Insurance Team.

Avaliado com 5 de um total de 5 estrelas

Holiday insurance renewal

Efficient service, with well thought through processes. Small price increase from last year, to be expected.

24 de agosto de 2023
logotipo da Medicaltravelinsurance.co.uk

Resposta da Medicaltravelinsurance.co.uk

Thank you for your positive feedback. It is great to hear that you had a smooth process when purchasing your insurance with us!

The Medical Travel Insurance Team.

Avaliado com 5 de um total de 5 estrelas

Helpful assistance

I dealt with a very helpful person who took me through every stage and assisted me to make the right choice of travel insurance.

24 de agosto de 2023
logotipo da Medicaltravelinsurance.co.uk

Resposta da Medicaltravelinsurance.co.uk

We are pleased that you received great customer service from our team! Thanks for your feedback!

The Medical Travel Insurance Team.

Avaliado com 5 de um total de 5 estrelas

Easy to answer questions

Easy to answer questions and no fuss

17 de agosto de 2023
logotipo da Medicaltravelinsurance.co.uk

Resposta da Medicaltravelinsurance.co.uk

That is great to hear! Thank you for choosing Medical Travel Insurance!

The Medical Travel Insurance Team.

Avaliado com 4 de um total de 5 estrelas

Easy to use

Easy to use but took two or three times to get it correct but otherwise no problems

2 de agosto de 2023
logotipo da Medicaltravelinsurance.co.uk

Resposta da Medicaltravelinsurance.co.uk

Many thanks for taking the time to share your feedback on your recent experience!

The Medical Travel Insurance Team.

Avaliado com 5 de um total de 5 estrelas

Buying travel insurance online was so easy

Buying travel insurance online was really easy and the quotes, considering my medical history, were cheaper than I'd expected. As I haven't travelled yet, I don't know how easy it would be to make a claim - hopefully I will never need to find out!

31 de julho de 2023
logotipo da Medicaltravelinsurance.co.uk

Resposta da Medicaltravelinsurance.co.uk

We are delighted that you found our website easy to use. Thank you for your positive feedback!

The Medical Travel Insurance Team.

Avaliado com 5 de um total de 5 estrelas
logotipo da Medicaltravelinsurance.co.uk

Resposta da Medicaltravelinsurance.co.uk

Many thanks for taking the time to share your positive feedback on your recent experience!

The Medical Travel Insurance Team.

Avaliado com 5 de um total de 5 estrelas

Quick and simple to renew

Appears good value and quick to complete transaction online

27 de julho de 2023
logotipo da Medicaltravelinsurance.co.uk

Resposta da Medicaltravelinsurance.co.uk

That is great to hear! Thank you for choosing Medical Travel Insurance!

The Medical Travel Insurance Team.

Avaliado com 4 de um total de 5 estrelas

Your sales person Sam was very well…

Your sales person Sam was very well spoken and clear in all her questions. At the end the quotation was acceptable (especially in these days of high inflation)definatly 4 stars.

11 de julho de 2023
logotipo da Medicaltravelinsurance.co.uk

Resposta da Medicaltravelinsurance.co.uk

We are delighted that you received great customer service from our team! Many thanks for taking the time to share your positive feedback on your recent experience.

The Medical Travel Insurance Team.

Avaliado com 5 de um total de 5 estrelas

Straight forward and happy

Easy to use and great for value money

9 de julho de 2023
logotipo da Medicaltravelinsurance.co.uk

Resposta da Medicaltravelinsurance.co.uk

That is great to hear! Thank you for choosing Medical Travel Insurance!

The Medical Travel Insurance Team.

Avaliado com 5 de um total de 5 estrelas

Good service

Good service. However since sending in this review I have encountered an annoying problem getting the portal to work. It freezes and attempts to get the documents sent as PDF attachments failed despite your agent’s efforts. Must reconsider 5 star rating

10 de julho de 2023
Avaliado com 5 de um total de 5 estrelas

Easy site to use

Easy site to use.
Competitive pricing.

28 de junho de 2023
logotipo da Medicaltravelinsurance.co.uk

Resposta da Medicaltravelinsurance.co.uk

We are delighted that you found our website easy to use. Thank you for your positive feedback!

The Medical Travel Insurance Team.

Avaliado com 1 de um total de 5 estrelas

Not a great company - doesn't cover simple stuff

Not a great company, bought a premium package for our honeymoon, we could never have predicted a Pilot Strike in the middle of Africa, stuck on an island and had to spend a fortune on flights with another airline to get home....sorry sir your insurance does not cover this, nasty company and very unhelpful, don't give them your money, go to a reputable outfit, will never use again!

5 de novembro de 2022
Avaliação não solicitada
logotipo da Medicaltravelinsurance.co.uk

Resposta da Medicaltravelinsurance.co.uk

We are sorry to hear that you are unhappy with the service that you received. We understand that you have contacted the sales team via email who have provided you with the claims handler details to escalate this further.

The Medical Travel Insurance Team.

Avaliado com 5 de um total de 5 estrelas

Easy to deal with on Phone

Staff very helpful with any enquiries I made regarding my New Policy

13 de março de 2023
logotipo da Medicaltravelinsurance.co.uk

Resposta da Medicaltravelinsurance.co.uk

We are pleased that you received great customer service from our team! Thanks for your feedback!

The Medical Travel Insurance Team.

Avaliado com 5 de um total de 5 estrelas

Positive experience

Simple, efficient process and a good price

7 de março de 2023
logotipo da Medicaltravelinsurance.co.uk

Resposta da Medicaltravelinsurance.co.uk

Thank you for your positive feedback. It is great to hear that you had a smooth process when purchasing your insurance with us!

The Medical Travel Insurance Team.

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